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Quick find code: 429-430-5-65982982

Jelmo123

Jelmo123

Posts: 29 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3T
Model Number: ONEPLUS A3003_28_171227
Location: The Netherlands
Wifi: yes
Cellular: 4G
Data Provider: Ben
OS: Android
OS version: 8.0.0

Playtime (Approx): 6 hours
At the time of the crash I was:
just teleported to The Grand Tree using my royal seed pot. After approximately 3 seconds the game crashed. It has occured to me 4 times, whilst taking different actions each time. For instance one time I had climbed up the ladder and crashed afterwards. Another time I ran outside and it crashed. The only consistent factor is that it took roughly 3 seconds after the teleport to crash.
Can it be reproduced?: Not consistently, as it does not crash each time. But this is the only place where my game crashes and it did so multiple times (apart from crashes that occur when switching apps).

03-Feb-2018 21:51:59

Virginian
Mar Member 2019

Virginian

Posts: 1,530 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy *7
Model Number: SM-G930F
Location: Montenegro
Wifi: Mobile Hotspot
Cellular: 4G
Data Provider: Telekom
OS: Android
OS version: Unsure

Playtime (Approx): 59 Minutes
At the time of the crash I was: Doing rooftop agility/Everytime I minimize game or look at other apps screen goes black momentarily and game crashes and I send report
Can it be reproduced?: Yes-This was not as much of an issue while playing on home WiFi as now I am on mobile hotspot- not sure if there is correlation
Unthinking Majority
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04-Feb-2018 05:53:45 - Last edited on 04-Feb-2018 06:33:33 by Virginian

0 Dimi
Dec Member 2016

0 Dimi

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: ONEPLUS A3003
Location: Belgium
Wifi: Yes, WiFi 5.0
Cellular: 4G LTE
Data Provider: VOO
OS: Android
OS version: 8.0.0

Playtime (Approx): > 4 hours of total playtime. Timing of crashing doesn't matter.
At the time of the crash I was: I was fletching in Gnome Stronghold bank. Exact 28 seconds after switching to another app, while osrs mobile app is still active, it will automatically close and give a message 'application stopped working'. When I go back, download screen is back up.
Can it be reproduced?: Yes, i tried it 3 times.

Cheers,

0 Dimi

04-Feb-2018 10:00:51 - Last edited on 04-Feb-2018 10:12:23 by 0 Dimi

PeppeAlberto
Oct Member 2023

PeppeAlberto

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: ONEPLUS A3003
Location: London
Wifi: Yes
Cellular: 4G
Data Provider: O2
OS: Android
OS version: 7.0

Playtime (Approx): 1hr (Not really applicable)
When leaving the app for a short time e.g to the home screen of the phone and then reopening it 3 things would happen:
-It would sometimes either crash to a black screen (where the app had to be closed and reopened to work again).
-The app would restart and leave me at the log in page.
-The game would reopen and I could continue playing (sometimes textures? would not load correctly see below).


Can it be reproduced?
Yes.
I was bored while doing some mlm so I decided to press the home button on my phone and wait for a time interval (10s,20s,25s,30s) and then switch back to the app. I counted the number of times the app would leave me logged out (including the black screen crashes) and put them in the table below.

04-Feb-2018 17:14:47

Gustav
Jan Member 2016

Gustav

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy *7
Model Number: SM-G930F
Location: Sweden
Wifi: No
Cellular: 4g
Data Provider: Comviq
OS: Android
OS version: 7.0

Playtime (Approx): 1h
At the time of the crash I was: Thieving Ardougne knights
Can it be reproduced?: not sure, wouldnt let me log in again.. could not type the ********. Nothing happened when i pressed letters

04-Feb-2018 22:55:22

Asheboro
Dec Member 2007

Asheboro

Posts: 720 Steel Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935V
Location: North Carolina, United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx): Not really sure about the playtime. The application crashed multiple times.

At the time of the crash I was: 1. I just logged on and the application crashed. 2. I was switching from the OSRS Mobile app to another app then switched back and it crashed. 3. The game crashed a couple times when I was around a lot of players on tournament worlds. 4. If I change certain phone settings then the game crashes. The Samsung Galaxy S7 Edge has power saver mode and performance mode.

Can it be reproduced?: 1. Happens very rarely. 2. It first crashed the app now it seems to lose connection for a second. 3. It seemed that the application got overwhelmed and needed to restart. 4. Yes, it will crash every time on both phone setting changes.

04-Feb-2018 23:34:09

Asheboro
Dec Member 2007

Asheboro

Posts: 720 Steel Posts by user Forum Profile RuneMetrics Profile
Gustav said :
Device name: Samsung galaxy *7
Model Number: SM-G930F
Location: Sweden
Wifi: No
Cellular: 4g
Data Provider: Comviq
OS: Android
OS version: 7.0

Playtime (Approx): 1h
At the time of the crash I was: Thieving Ardougne knights
Can it be reproduced?: not sure, wouldnt let me log in again.. could not type the ********. Nothing happened when i pressed letters

That happened to me on my S7 Edge. The keyboard would not input any keys I tapped then I realized I had to restart the phone because the keyboard app updated.

05-Feb-2018 06:06:02

B6i
Feb Member 2020

B6i

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy 7
Model Number: SM-G930F
Location: Austria
Wifi: Yes
Cellular: 4G LTE
Data Provider: T-Mobile
OS: Android
OS version: 7.0

Playtime (Approx): 30 minutes
At the time of the crash I was: In woodcutting Guild to chop some Yew trees and then(i was like half invent and not afk my char still choped) i got dced like 2 times in 30min after that i played arround 2h and it didnt come back.
Can it be reproduced?: I say Yes but only 2 times at the moment.

05-Feb-2018 09:52:15

Vermachelen
Sep Member 2023

Vermachelen

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3T
Model Number: A3003
Location: Belgium
Wifi: Yes
Cellular: No
Data Provider: Telenet
OS: Android
OS version: 8.0.0

Playtime (Approx): 10 minutes
At the time of the crash I was: Mining (I clicked on the ore and minimised the applicaton. Is crashed 10 seconds later(maybe crashed on the depletion of the ore?)
Can it be reproduced?: Yes. (worked first time after trying again)

05-Feb-2018 12:03:54

Kaasboom
May Member 2023

Kaasboom

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935
Location: Netherlands
Wifi: Yes
Cellular: Yes
Data Provider: Vodafone NL
OS: Android
OS version: 7.0

Playtime (Approx): 0 min up untill 1 hour (multiple times)
At the time of the crash I was: Teleport with Grand Tree pod, hold-tap to "climb-up" 3 times, last time will crash client. Normal tapping then selecting climb-up in chat box does not crash client
Can it be reproduced?: Yes, 5/5

05-Feb-2018 15:31:18

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