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Primo

Primo

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung - Galaxy S7 Active 32GB - (AT&T).
Model Number: 6457A
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 7.0

Playtime: 1Hr.

1. Switching to another application will cause the app to crash while in the background.
2. The CPU usage of the application constantly raises the longer it runs. I gain about 10% usage every 30 minutes in mlm.

Can it be reproduced? Yes

02-Feb-2018 19:37:20

Svt500
Jun Member 2022

Svt500

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930W8
Location: Bahrain
Wifi: No
Cellular:4G
Data Provider: Zain
OS: Android
OS version: 7.0

Playtime (Approx): 10-15 minutes
At the time of the crash I was: i was at rimmington near the house teleport
Can it be reproduced?: yes

Hoped to different worlds around 5-7 times and switched to another app and it crashed

02-Feb-2018 19:53:18

Atallya

Atallya

Posts: 1,780 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2 XL
Model Number: G011C
Location: US
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 8.1.0

Playtime (Approx): 5 minute session
At the time of the crash I was: Smoke Devil cave and outside by fairy ring. Went to see about doing Smoke Devils but the game would crash any time it was loading an area and I tapped the screen. Seems to not just be the smoke devil area but any time the game loads assets and I tap.
Can it be reproduced?: Yes

Been crashing all day unless I do remedial tasks like mining or thieving. Not playable on a Google Pixel 2 XL at the moment.

03-Feb-2018 01:46:28

GrHowl

GrHowl

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: One Plus 3T
Model Number: A3000
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Telus
OS: Android
OS version: 7.1.1

Playtime (Approx): 30 mins
At the time of the crash I was: Smithing in Varrok west
Can it be reproduced?: Yes.

Steps to reproduce:
1. Have WiFi disconnect, and then reconnect really fast (for context, this was in an enterprise environment with multiple WAP's, I believe my phone was switching WAP's), this will log me out
2. Attempt to immediately log back in, login screen will show, but be unresponsive
3. Restart app to login again

03-Feb-2018 03:36:39 - Last edited on 03-Feb-2018 03:37:38 by GrHowl

Gustav
Jan Member 2016

Gustav

Posts: 18 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy *7
Model Number: SM-G930F
Location: Sweden
Wifi: Yes
Cellular: 4g
Data Provider: not quite sure, using wifi at work
OS: Android
OS version: 7.0

Playtime (Approx): 10 minutes
At the time of the crash I was: i kept the app minimized while doing nightmarezone, when i tried open it again the screen first was all black, next time a image shows that says connection to update server but nothing happened for 10 minutes
Can it be reproduced?: Yes, issues to open up the client every time after having it minimized for a bit

03-Feb-2018 05:33:34

Acid

Acid

Posts: 140 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955U
Location: Home, Wifi-Connected
Wifi: Yes, 100Mbps+
Cellular: 4G
Data Provider: Sprint
OS: Android
OS version: 7.1.1

Playtime (Approx): 0 Min
At the time of the crash I was: App Launch
Can it be reproduced?: Once in a while

Problem: Black Screen, at Start up.
-Started OSRS app up.
-Logged in, asked for App Authenticator code.
-Switched App to Authenticator, grabbed code.
-Went back to the OSRS app, had a black screen.

Upon further testing found, between switching to different screens every once in a while it crashed on start up.

03-Feb-2018 05:43:17

Zch
May Member 2018

Zch

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy S6 Edge+
Model Number: SM-G928V
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx): 30 Minutes

At the time of the crash I was: Training slayer with a cannon in the Stronghold Slayer Cave. The crash occurred when I swiped to dismiss a text message notification at the top of my screen.

Can it be reproduced?: Yes

The crash only occurred while during combat and if the text message was dismissed. When out of combat, there would be a short freeze into ~1 second black screen before returning to normal, but no crash. If I let the message go away naturally there wasn't an issue in either scenario.

03-Feb-2018 08:49:33

FozOSRS

FozOSRS

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 7.0

Playtime (Approx): 2 minutes
At the time of the crash I was: opening the facebook messenger overlay whilst afk ingame
Can it be reproduced?: Not sure, it's completely broke my phone and i've had to factory reset it. The phone wouldn't turn on or off so I had to wait for the battery to run out then boot it in recovery mode and factory reset it there.

03-Feb-2018 11:43:16

Robbery
Jun Member 2023

Robbery

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: S7 edge
Model Number: SM-G935FD
Location: Saudi Arabia
Wifi: Yes
Cellular: 4G
Data Provider: STC
OS: Android
OS version: 7.0

Playtime (Approx): 50 minutes
Can it be reproduced?: Yes

Everytime I exit the app for like 10 seconds to look up steps on google for a cluescroll, osrs becomes black and crashes, sometimes when using discord too.

03-Feb-2018 15:26:14

On the alt

On the alt

Posts: 430 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930W8
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Bell
OS: Android
OS version: 7.0

Playtime (Approx): 20 minutes
What is the issue?: Crash at 1:22 PM EST on February 3, 2018. I was doing a farm run and lunar teleported to catherby. As I ran north of teleport a crash occured.
Where is the issue?: N/A
Does restarting the client fix the issue?: Yes? (I haven't crashed again)

03-Feb-2018 18:27:13

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