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On the alt

On the alt

Posts: 430 Silver Posts by user Forum Profile RuneMetrics Profile
(Not really sure if this technically counts as a freeze)

Device name: Samsung Galaxy *7
Model Number: SM-G930W8
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Bell
OS: Android
OS version: 7.0

Playtime (Approx): 5 minutes
What is the issue?: When voting at the voting booth, whenever you tap a "Yes/No/Skip question" the entire screen freezes for a noticeable 1-2 seconds
Where is the issue?: Voting booth (Tested at the Seers bank booth)
Does restarting the client fix the issue?: No

05-Feb-2018 21:47:39

J0EEY
Jan Member 2022

J0EEY

Posts: 457 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy *7
Model Number: SM-G930W8
Location: Canada
Wifi: Yes
Cellular: LTE+
Data Provider: Rogers
OS: Android
OS version: 7.0

Playtime (Approx): 1 Minute
At the time of the crash I was: Woodcutting,
Can it be reproduced?: Yes, the freeze occurs when trying to switch worlds. When im logged in and try to switch worlds it does so, then when i get into new world game is completely frozen and has to be closed and reopened.
Clan Owner

CoinVault

05-Feb-2018 22:10:35

Asheboro
Dec Member 2007

Asheboro

Posts: 720 Steel Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7 Edge
Model Number: SM-G935V
Location: North Carolina, United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx): 30 minutes
At the time of the crash I was: Doing tithe farm minigame. I was picking up the fruit after I picked up 8 about to go to my other set of 8 fruits then the game stuttered a bit then it said connection lost and of course logged me out. Unfortunately, I lost the 8 fruit that I was about to pick but it is what it is. The same thing happened before I started the tithe farm minigame when I went to the bank to grab the seed dibber/spade at the bank near the tithe farm minigame. The game stuttered about the entrance to the bank chest then I lost connection. While using my laptop, the game never stuttered before I disconnected. It simply disconnected. I am sure this is noteworthy of a crash report.
Can it be reproduced?: Not really sure if it can be reproduced as it happened randomly.

06-Feb-2018 17:23:55

jab3

jab3

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S6
Model Number: SM-G920V
Location: United States
Wifi: No
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx):10 minutes
At the time of the crash I was: in the static window size, i tapped the center home button of the phone and when i tapped the opened apps menu to go back to the game only after a few seconds the app was just a black screen.
Can it be reproduced?: yes, i tried to repeat it multiple times and if it did not crash on the first attempt it would crash on the second or third.

However, if i am using the fullsize default screen when using the app then switching to and from the app does not cause a crash

06-Feb-2018 20:38:24 - Last edited on 06-Feb-2018 20:46:18 by jab3

Bige
Nov Member 2007

Bige

Posts: 1,486 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8 Active
Model Number: SM-G892A
Location: USA
Wifi: No
Cellular: 4G LTE
Data Provider: AT&T
OS: Android
OS version: 7.0

Playtime (Approx): 1 hour
At the time of the crash I was: At the bank I left the app open and opened Google Chrome, when I went back to Runescape it crashed
Can it be reproduced?: Yes

07-Feb-2018 09:10:56

Freebooterv
Jan Member 2024

Freebooterv

Posts: 32 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: A3003
Location:Latvia
Wifi: Yes
Cellular: LTE
Data Provider: LMT
OS: Android
OS version: 8.1.0 (Nitrogen OS)

Playtime (Approx): Couple of seconds - 1 hour
At the time of the crash I was:First crash occurred when doing Pest Control mini game. As soon as it started, game crashed. Same happened next few times. I’ve tried playing Pest Control 7 - 10 times during last week. OSRS app always crashes.

Tried NMZ. Just practice Elva*g in normal mode. First time it went fine, second and third - crashed in the middle of fights.

Experienced numerous crashes in the past week - when running around, opening bank interface, taking items out of bank, dropping items, teleporting (normal teleports, mini game teleports). One evening it could be worse, next one not as bad.

Clean flashed another rom - crashes again. Using WiFi or cellular data only makes no difference.
I haven’t had a single problem with rom or other apps.

Can it be reproduced?: Yes

08-Feb-2018 07:51:10 - Last edited on 08-Feb-2018 07:55:03 by Freebooterv

Styler21

Styler21

Posts: 17 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8
Model Number: SM-G950F
Location: Netherlands
Wifi: Yes
Cellular: 4G
Data Provider: Tele2
OS: Android
OS version: 7.0

Playtime (Approx): 10 min after login
At the time of the crash I was: Climbing the ladders of the grand tree. When climbing the ladder to the top floor the app will crash.
Can it be reproduced?: Yes every time!

08-Feb-2018 17:50:08

Alcoholic RS

Alcoholic RS

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: IPhone 7
Model Number: SM-G935F
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Sprint
OS: Iphone

Playtime (Approx): 1 hour
At the time of the crash I was: Walking second floor of grand tree.
Can it be reproduced?: Yes

13-Apr-2018 16:52:16

J e sse
Dec Member 2017

J e sse

Posts: 30 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 7+
Model Number: MNQW2LL/A
Location: Las Vegas NV, USA
Wifi: No
Cellular: 4G LTE
Data Provider: T-Mobile
OS: iOS
OS version: iOS 11.3

Playtime (Approx): 1 hour
At the time of the crash I was: i used the royal seed pod and tried exiting the tree
Can it be reproduced?: Yes, multiple times. i had to log into a desk top to tele out of grand tree location to play again.

Side note: so far i have done barrows and ran though varrok and moritanya and have had no crashes in those locations.

13-Apr-2018 23:31:48 - Last edited on 13-Apr-2018 23:37:03 by J e sse

Iron Greg
Mar Member 2024

Iron Greg

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 6S+
Model Number: A1687
Location: UK
Wifi: No
Cellular: 4G
Data Provider: Three
OS: iOS
OS version: 10.3.3

Playtime (Approx): 45Mins

At the time of the crash I was: Just entered olm room, app froze around 10 seconds after entry. Prior to this, after climbing down the final rope to olm the game seemed to lag momentarily before stabilising.

Can it be reproduced?: Unsure, have not tried to repeat, will try again later if team allows it and post results.

13-Apr-2018 23:38:18

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