RuneScape Forum Archive | Reporting Mobile Crashes

Dec

2015

ScottJ

Posts: 236 Silver Posts by user Forum Profile RuneMetrics Profile

And again after finishing slayer task after an hour of gameplay or so opening map to locate witchaven games crashed/frozen

11-Jan-2019 21:16:37

Joey Pastas

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Device: Google Pixel
Playtime: 40 days (on mobile)

Crash after activity but not while standing still. In 50 hours it just began. I recently gained 55 theiving maybe that has a part.

23-Jan-2019 19:18:42

Joey Pastas

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: pixel
Model Number:
Location: Oregon
Wifi: yes
Cellular: no
Data Provider: verizon
O*: Android
OS version: 5.0

Crashes after banking, right when I finish an exchange.

23-Jan-2019 19:23:05

KACommie

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: LG G6
Model Number: LG-H873
Location: Canada
Wifi: Yes
Cellular: LTE
Data Provider: Telus
OS: Android
OS version: 8.0.0

Playtime (Approx): 1 hour(?)
At the time of the crash I was: Attempting to buy a membership. Membership button does not work at any point.
Can it be reproduced?: Yes

Cheers,

29-Jan-2019 05:51:23

Sold on eBay

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: LG Stylus 2+
Model Number: LGMS550
Location: US
Wifi: yes
Cellular: 4G
Data Provider: Metro PCS
OS: Android
OS version: 7.0

Playtime (Approx): 5min
At the time of the crash I was: switching between apps
Can it be reproduced?: yes

02-Feb-2019 18:15:52

Zenthrose

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy J3 Prime
Model Number: SM-J327T1
Location: Texas, USA
Wifi: yes
Cellular: 4G LTE
Data Provider: T-Mobile
OS: Android
OS version: 7.0

Playtime (Approx):anytime
At the time of the crash I was: I was trying to load the map and the app will freeze for a minute then crashes to the phone homescreen.
Can it be reproduced?: yes, everytime I click to load the map

04-Feb-2019 14:07:24

Nov

2020

5oul Wars

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Apple iPhone 7
Model Number: MKU92X/A
Location: Australia
Wifi: yes
Cellular: no sim
Data Provider: na
OS: iOS
OS version: iOS 12.1.2

Playtime (Approx): 2-3 hrs
At the time of the crash I was: returning to barrows to collect death pile and I tried to open the map to get my bearings game froze then restarted bumping to a different world cause in’s me to loose 2-3 mill worth of gp runes, armor and arrows
Can it be reproduced?: yes this has happened to me before but I wasn’t all that concerned as I was generally questing and not returning to a death location

06-Feb-2019 13:41:48

Decimus Rein

Posts: 14 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: I Phone 6s
Model Number: MKRF2LL/A1633
Location: United States
Wifi: No
Cellular: 4G/LTE
Data Provider: Cricket
OS: IOS
OS version: 12.1.3

Game won’t go beyond “Click to Play” screen. It works fine on WiFi, but trying to use mobile data to play always results in game freezing on the afore mentioned screen. I have also uninstalled and redownloaded with the same results.

12-Feb-2019 05:50:10 - Last edited on 12-Feb-2019 05:53:12 by Decimus Rein

Zaynes Noob

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: iPad Pro 9.7”
Model Number: MYL2CL/A
Location: Canada
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: iOS
OS version: 12.1.4

Playtime (Approx): 30 minutes
At the time of the crash I was: Attempting to open the world map
Can it be reproduced?: Yes

14-Feb-2019 16:12:16

Loxat

Posts: 131 Iron Posts by user Forum Profile RuneMetrics Profile

I can** pin point crashes it happens constantly most the time opening the map or teleporting hell just working on skills. I have iPhone X max the game will crash at least 10times in a hour can** figure the trigger it’ll just shut off than it take several resets for the app to work

23-Feb-2019 09:21:50

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Reporting Mobile Crashes