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Foxyfurry
Aug Member 2023

Foxyfurry

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei Honor 9
Device model: STF-L09
OS: Android
OS version: 8

What is the issue?: When reporting players using right-click option on their name in the chat, cursor is automatically placed onto the name entry field. This then opens up on screen keyboard which blocks bottom of the screen where the different options (RWT, scamming...) are.

Suggestion: If player comes to reporting window via right-click option on the players name, do not put cursor to the player name field, since that is automatically filled.
Does restarting the client fix the issue?: No

27-May-2018 13:01:22

Foxyfurry
Aug Member 2023

Foxyfurry

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei Honor 9
Device model: STF-L09
OS: Android
OS version: 8

What is the issue?: Player reporting window has small options (RWT, scamming...) that are hard to hit with combination of small screen and fat fingers. This leads to reporting players under wrong categories (Sorry!) since there is no confirmation after selecting category.

Suggeation: Redesign this part of interface to have bigger options in mobile. Perhaps buttons like in RS3? Perhaps even add confirmation window if needed.
Does restarting the client fix the issue?: No

27-May-2018 13:04:48 - Last edited on 27-May-2018 13:14:01 by Foxyfurry

Clan List
Dec Member 2016

Clan List

Posts: 8,285 Rune Posts by user Forum Profile RuneMetrics Profile
Device name: samsung galaxy s6 edge
Model Number: SM-G925W8
Location: Canada
Wifi: wifi and data
Cellular: 4G
Data Provider: N/A
OS: Android
OS version: Alpha 170.5

Playtime (Approx): 15 minutes
What is the issue?: Edgeville bank rooftop does not automatically remove when going inside bank. Only removes if you click inside bank using minimap navigation.
Where is the issue?: Edgeville bank
Does restarting the client fix the issue?: no ORA High Council Member
LODJ RS3 Division
RuneGuru General & Admin

27-May-2018 15:50:27

Brinnie
Jun Member 2015

Brinnie

Posts: 1,928 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A3
Model Number: SM-A300FU
Location: Germany
Wifi: yes
Cellular: 4G
Data Provider: medion for 4G, MVV for wifi
OS: Android
OS version: Android 6.0.1

Playtime (Approx): 90 minutes
What is the issue?: It's a practical issue, rather than a technical one: since my screen is very small, some clickboxes are smaller than my fingers (gangplanks on ships for example), making certain aspects really hard to play. This is especially notable when trying to "scroll" through my bank.
Where is the issue?: everywhere
Does restarting the client fix the issue?: nope

Cheers,
Brin(nie)
Gold star
||
Hail Cabbage Social clan

27-May-2018 16:01:26

Brinnie
Jun Member 2015

Brinnie

Posts: 1,928 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A3
Model Number: SM-A300FU
Location: Germany
Wifi: yes
Cellular: 4G
Data Provider: medion for 4G, MVV for wifi
OS: Android
OS version: Android 6.0.1

Playtime (Approx): 90 minutes
What is the issue?: In many situations, the game seems to have about one game tick of lag. This is probably my phone being a bit slow, but there is one thing that might make it better. Now my tap registers on the spot where i tapped on the screen, but only after the screen has changed due to the delay. So when i'm clicking while walking, i have to click "predictively" to hit what i want to hit.
Where is the issue?: everywhere, but the more people/npc's there are, the more I notice
Does restarting the client fix the issue?: nope

Cheers,
Brin(nie)
Gold star
||
Hail Cabbage Social clan

27-May-2018 16:05:22

HaematicVein
Feb Member 2024

HaematicVein

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG V30
Model Number: LG-H932
Location: United States of America
Wifi: No
Cellular: 4G LTE
Data Provider: T Mobile
OS: Android
OS version: 7.1.2

Playtime (Approx): 6 hours
What is the issue?: After getting the 6 hour logout, upon logging back into the game I could only rotate the camera. There was no way to move by tapping, nor open any interfaces. The game was running like normal apart from my inputs. I hit the home button, and resumed the app after a few seconds as this has fixed any input problems I've run into previously. As a result the game froze completely.
Where is the issue?: Pest control, but likely could be anywhere
Does restarting the client fix the issue?: Yes
Can it be reproduced?: Uncertain. I don't get 6 hour logged often.

28-May-2018 05:05:24

HaematicVein
Feb Member 2024

HaematicVein

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG V30
Model Number: LG-H932
Location: United States of America
Wifi: No
Cellular: 4G LTE
Data Provider: T Mobile
OS: Android
OS version: 7.1.2

Playtime (Approx): 6 hours
What is the issue?: When scrolling with the arrows instead of the bar through anything, if you hold your finger down long enough it comes up with a right click box with the only option being cancel. It just makes scrolling annoying because you have to scroll for less than 1 second at a time rather than holding it down.
Where is the issue?: Everywhere
Does restarting the client fix the issue?: No

28-May-2018 05:12:15

2GP SUCC
Dec Member 2021

2GP SUCC

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG G5
Model Number: LG-H831
OS: Android
OS version: 7.0

Playtime (Approx): 10+ hr? A lot since I got the invite.

What is the issue?: When going between my messaging app and OSRS occasionally the home buttons will be stuck on the screen blocking the side of the game screen.

Clicks will be off centre when coming back in from another app occasionally as well, however it seems unrelated to the home screen buttons being stuck on screen.

Does restarting the client fix the issue?: Yes.


Thank you Jagex for the invite, this app is really well put together and fun to use.

28-May-2018 05:53:44

Jalo
Jan Member 2023

Jalo

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 5
Model Number:
Location: Finland
Wifi: Yes
Cellular: 4G
Data Provider: Telia
OS: Android
OS version: 8.1.0

Playtime (Approx): 10min
What is the issue?: Quick Prayers doesn't work when minimap is minimised
Where is the issue?: Anywhere
Does restarting the client fix the issue?: No

Playtime (Approx): 10min
What is the issue?: Minimap slot is transparent when in somewhere dark without lightsource. It should be 100% black.
Where is the issue?: lumbridge swamp cave
Does restarting the client fix the issue?: No

Playtime (Approx): 10min
What is the issue?: graphical bug when jumpping to last obstacle in Ardougne agility course. While character is walking on top of stalls and you switch to another application and back to rs. Your character look like it is standing in the boxes but it's really not standing there.
Where is the issue?: Ardougne agility course
Does restarting the client fix the issue?: No
https://imgur.***/RHrt6pf

28-May-2018 09:48:30

Sindef
Feb Member 2017

Sindef

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Tab S2
Model Number: SM-T715Y
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Three
OS: Android
OS version: 7.0

Playtime (Approx): 10m
What is the issue?: Inventory screen prevents scrolling through bank
Where is the issue?: When opening any bank
Does restarting the client fix the issue?: No





Device name: Samsung Galaxy S6
Model Number: SM-G920I
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Three
OS: Android
OS version: 7.0

Playtime (Approx): 5 minutes
What is the issue?: Audio is consistently breaking up while on 4G with full signal. Have tested with Bluetooth and wired headphones as well as the inbuilt speakers. Restarted device and factory reset device to no avail. Does not replicate on WiFi
Where is the issue?: Everywhere.
Does restarting the client fix the issue?: No

28-May-2018 11:04:33

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