RuneScape Forum Archive | Reporting Content Issues

Mar

2024

FruityBamboo

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S8+
Model Number: SM-G955W
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Freedom
OS: Android
OS version: 8.0.0

Playtime: Less than a minute
What is the issue?: Interface Issue. If the bank interface is opened while the chat is minimized, any text box opened will cover the top half of the bank (i.e. searching for item, withdraw/deposit X) .

Reopening the bank interface with chat maximized will push the bank interface far enough down the screen that this is no longer an issue.

The same issue exists with deposit boxes (deposit-X)

Where is issue?: anywhere a bank interface can be opened
Does restarting the client fix the issue?: No

25-May-2018 23:27:26 - Last edited on 25-May-2018 23:41:58 by FruityBamboo

cotlan1

Posts: 59 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy s8
Model Number: SM-G950F
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: Android
OS version: 7.0

Playtime (Approx): 90 mins
What is the issue?: Skotizo altar interface overlaps (only south altar). You cannot see if the southern altar is active due to other parts of the interface.
Where is the issue?: Skotizo lair
Does restarting the client fix the issue?: No.

apologies if this is a known issue.

26-May-2018 00:54:37

Dec

2009

Big Boone

Posts: 695 Steel Posts by user Forum Profile RuneMetrics Profile

Device name: Motorolla Moto Z Force
Model Number: Droid XT1650
Location: USA
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon Wireless
OS: Android
OS version: 7.1.1

Playtime (Approx): immediately upon logging in
What is the issue?: The right side menu is missing (inv/gear/stats/quests/music/settings/logout buttons all gone)
Where is the issue?: Everywhere ingame
Does restarting the client fix the issue?: yes, most of the time

26-May-2018 00:57:44 - Last edited on 26-May-2018 00:58:13 by Big Boone

Temis

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy J5
Model Number: SM-J500FN
Location: Lithuania
Wifi: Does not matter
Cellular: Does not matter
Data Provider: Does not matter
OS: Android
OS version: 6.0.1

Playtime (Approx): Does not matter
What is the issue?: turning device 180° makes the app flip sides very fast. Like 2-3 times per second, until you turn device 180° again
Where is the issue?: Does not matter
Does restarting the client fix the issue?: No

26-May-2018 09:55:33

Shadows Pro

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S8 Plus
Model Number: SM-G955F
Location: Lithuania
Wifi: Yes
Cellular: --
Data Provider: --
OS: Android
OS version: 7.0

Playtime (Approx): --
What is the issue?: The bank scroll thingy.
Where is the issue?: If you scroll more than available, the scroll object duplicates and the duplicate goes outside the bank interface.
Does restarting the client fix the issue?: Nope.

26-May-2018 17:30:11

Pef

Posts: 39 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: OnePlus 5
Model Number: ONEPLUS A5000
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: OxygenOS
OS version: 5.1.1

Playtime (Approx): 15 Minutes
What is the issue?: Search box in bank covers the searched item when the chat is closed
Where is the issue?: The Bank search feature
Does restarting the client fix the issue?: No

26-May-2018 20:28:09 - Last edited on 26-May-2018 20:28:59 by Pef

Sirmitch25

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S7 Edge
Model Number:
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 7.0

Playtime (Approx): 3 hours
What is the issue?: Overlay map search function is not working. When typing nothing shows up on the search bar.
Where is the issue?: Search bar on the world map
Does restarting the client fix the issue?: No

27-May-2018 00:09:03 - Last edited on 27-May-2018 00:10:49 by Sirmitch25

99 Summoning

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: nVidia Shield Tablet Wifi (16 GB)
Model Number:940-81761-2500-000
Location: US
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: Android
OS version: 7.0

Playtime (Approx): 0 minutes
What is the issue?: When I start the app, there is just a black screen. I can get the keyboard to come up by pressing randomly on the screen. The music plays however. I have changed all the settings on the tablet, restarted and reinstalled the app and nothing works.
Where is the issue?: Immediately after opening the app
Does restarting the client fix the issue?: No.

27-May-2018 03:33:43

Dec

2022

XenonXoni

Posts: 17 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Honor 7X
Model Number: BND-L24
Location: Georgia, United States
Wifi: Yes
Cellular: 4G
Data Provider: Cricket Wireless
OS: Android
OS version: 8.0.0

Playtime (Approx): 10 hours
What is the issue?: interface isn't scaled to screen size. Linked is what the client interface looks like on this device. http://tinypic.***/r/24vt9o3/9
Where is the issue?: Client interface
Does restarting the client fix the issue?: No.

27-May-2018 06:09:51

Uusi

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy *7
Model Number: SM-G930F
Location: Finland
Wifi: Yes/no
Cellular: 4G
Data Provider: Elisa
OS: Android
OS version: 7.0

Playtime (Approx): 1 min
What is the issue?: Switching from not having WiFi on to WiFi will cause application to give error, music keeps playing, have to reset a**
Where is the issue?: This happened on login screen, probably right before pre-caching of the content
Does restarting the client fix the issue?: Yes

27-May-2018 12:03:06

Forums

Reporting Content Issues