Forums

Reporting Content Issues Thread is sticky

Quick find code: 429-430-240-66004733

Matthewrents
Jan Member 2022

Matthewrents

Posts: 381 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel
Model Number:
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.1.0

Playtime (Approx): 10 minutes
What is the issue?: I used a digsite pendant to get to the boatman, and then Quick Traveled to Fossil Island. During the fade out animation, I attempted to move the pendant to a different location in my inventory. Once the fade in animation occurred, I was stuck holding the pendant, could not release it into my inventory, and could not interact with the client in any way. I was able to replicate this process.

Where is the issue?: Interface interaction
Does restarting the client fix the issue?: Yes

09-Aug-2018 14:25:35

MoriCalli
Feb Member 2022

MoriCalli

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Motorola G5S Plus
Model Number: XT1806
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Metro Pcs
OS: Android
OS version: 7.1.1

Playtime (Approx): Since last update
What is the issue?: Been noticing lots of lag since the last update. I thought it was probably my Wifi or servers, but after two days of suffering lag I think the problem might be the update. Before the update my phone ran it great 50 fps or more smooth gameplay not it runs like 15-20 fps.
Where is the issue?: Everywhere.
Does restarting the client fix the issue?: No

09-Aug-2018 17:59:12

Mr_Brytsyde

Mr_Brytsyde

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei Mate 10
Model Number: ALP-L29
Location: New Zealand
Wifi: Yes
Cellular: 4g
Data Provider: 2 Degrees
OS: Android
OS version: 8.0.0

Playtime (Approx): 12 hours
What is the issue?: Unable to view certain tool tips within the UI, for example cannot view which stats a particular attack style will train, or cannot see the name and runes required to cast any spells. The tool tip flashes up for a single frame upon tapping the spell.
Where is the issue?: Everywhere.
Does restarting the client fix the issue?: No

09-Aug-2018 20:39:00

Color Seer
Mar Member 2024

Color Seer

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 8
Model Number:
Location: Alaska
Wifi: yes
Cellular: sometimes
Data Provider: att
OS: android
OS version: newest

Playtime (Approx): 0
What is the issue?: home button press wont vibrate or go to the home screen
Where is the issue?:in the software I think
Does restarting the client fix the issue?:sometimes, sometimes no

09-Aug-2018 23:44:57

Jacobrr
Aug Member 2023

Jacobrr

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
When you hold on a player and it says follow trade or attack player in wilderness can these be spaced out like the friendslist was so we dont get skulled by mistake. It would also be helpful if there was a better way to identify which fishing spot is which that way we dont have to tap on every single one of the fishing spots until we find the right one. It would also be helpful if the roof top agility next obsitcal jump was marked where we should tap. I find myself tapping the wrong areas on rooftop agility to go to the next obstical very often. Please help!!!!

10-Aug-2018 04:53:04

Kitzin

Kitzin

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Copy & paste template
Device name: Optus X Spirit
Model Number: MT6737M
Location: Australia
Wifi: 4g
Cellular: yes
Data Provider: optus
OS: android
OS version: Android 6.0

Playtime (Approx): 3 hours
What is the issue?: bought a bond before they were active in osrs mobile, since they have been implemented by new update on phone I haven't recieved that missing bond which has been paid for...
Where is the issue?:
Does restarting the client fix the issue?: no

10-Aug-2018 05:09:05

Brute Zombie
Jan Member 2021

Brute Zombie

Posts: 1,288 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Moto z2
Model Number:
Location: United States
Wifi: yes
Cellular: 4g
Data Provider: Sprint/cox internet
OS: Android
OS version: 8.0.0

Playtime (Approx): from start up
What is the issue?: The issue is when doing recipe for disaster you can't scroll the quest log to check what you need to do next or where you left off
Where is the issue?: Quest log you can be anywhere
Does restarting the client fix the issue?: No
Anarchy! /)*(\ OMNOMNOM

10-Aug-2018 12:30:18

Me_Goes_RAWR
Oct Member 2019

Me_Goes_RAWR

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: LG Stylo 2 Plus
Model Number: LGMS550
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Ting
O*: Android
OS version: 7.0

Playtime (Approx): 5 - 10 minutes.
What is the issue?: Lagging badly/freezing for a bit when teleporting to the same location as if it reloads the WHOLE area again even though its not needed.
Where is the issue?: Camelot
Does restarting the client fix the issue?: No.

10-Aug-2018 16:06:12

Sensi Hippie

Sensi Hippie

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device: Samsung Galaxy A3(2017)
Model: SM-A320FL
Location: all around Rs

Wifi: Yes EE
OS: Android
OS version: 8.0.0

Playtime (Approx): Over 2h once in a while

What is the issue no1 ?: Over few hours of playing and switching to chrome and other apps, the touch screen slightly moves up. I mean that calibration changes and anything I press ingame e.g food inventory etc. Have to be pressed lower than the chosen icon. E.g between 2 cooked lobsters in column. It wont get fixed until restart of the app.

Does restarting the client fix the issue?:yes but only temporary

Playtime (Approx): always

What is the issue no2 ?: As i started osrs from a scratch after a long while, I trained my Magic! But long story short.
"I AM UNABLE TO CHECK WHAT RUNES I NEED FOR SELECTED SPELL"
Whenever i press. Long or just a click. Double tap or flicking the screen only shows necessary runes for approx. 0.4-0.9 seconds (funny how i try to guess). Multiple clicking works but makes it only flash (still unable to read it) and freeze.


Does restarting the client fix the issue?:Nope

I Have seen other posts but, I was not able to read them all. Seen a few problems on my new journey in rs, but i got short memory for short term issues. From now ill try to catch up with those bugs and report what i can. I am loving this game on mobile, better get it fixed up so i can enjoy the world of Runescape from old times.

10-Aug-2018 23:10:12

Liuci
Feb Member 2024

Liuci

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3t
Model Number: oneplus A3003
Location: Lithuania
Wifi: yes
Cellular: 4g
Data Provider: Bite
OS: Android (OxygenOS)
OS version: android is 8.0.0 Oxygen is 5.0.4

Playtime (Approx): Like 5 hours or more in total
What is the issue?: The issue is that when you start typing a message to your friend and after you write something and close the onscreen keyboard and and open the onscreen keyboard again to continue typing the message you can't delete what you previously wrote.
Where is the issue?: Messaging friends interface
Does restarting the client fix the issue?:No

11-Aug-2018 11:00:12

Quick find code: 429-430-240-66004733 Back to Top