forums.rs

Forums

Reporting Content Issues Thread is sticky

Quick find code: 429-430-240-66004733

of 59
Anacy

Anacy

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Google Nexus
Model Number: 7
Location: Netherlands
Wifi: ?

Cellular: 4G
Data Provider: Tmobile
OS: Android
OS version: 5.1.1

Playtime (Approx): 0
What is the issue?: Only seeing grain moving like an old TV. Sound does work, and I am able to click something somehow. (I know this because the keyboard comes up. But I only see grain and distorted colours.
Where is the issue?: Start up. But assuming*y everywhere.
Does restarting the client fix the issue?: No. Neither re-installing.

11-Aug-2018 13:10:24

Gr00vy Kush
Jan Member 2018

Gr00vy Kush

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy s9 plus
Model Number:
Location: United states
Wifi: Yes
Cellular: t mobile
Data Provider:
OS: Android
OS version:

Playtime (Approx): 1 minute
What is the issue: spellbook flickers doesnt show spells properly
Where is the issue?: doesnt show runes needed to cast spell
Does restarting the client fix the issue?: no as of June 26th, 2018, Jagex needs a 1-800 number!

12-Aug-2018 14:54:20

Gr00vy Kush
Jan Member 2018

Gr00vy Kush

Posts: 21 Bronze Posts by user Forum Profile RuneMetrics Profile
Sensi Hippie said :
Device: Samsung Galaxy A3(2017)
Model: SM-A320FL
Location: all around Rs

Wifi: Yes EE
OS: Android
OS version: 8.0.0

Playtime (Approx): Over 2h once in a while

What is the issue no1 ?: Over few hours of playing and switching to chrome and other apps, the touch screen slightly moves up. I mean that calibration changes and anything I press ingame e.g food inventory etc. Have to be pressed lower than the chosen icon. E.g between 2 cooked lobsters in column. It wont get fixed until restart of the app.

Does restarting the client fix the issue?:yes but only temporary

Playtime (Approx): always

What is the issue no2 ?: As i started osrs from a scratch after a long while, I trained my Magic! But long story short.
"I AM UNABLE TO CHECK WHAT RUNES I NEED FOR SELECTED SPELL"
Whenever i press. Long or just a click. Double tap or flicking the screen only shows necessary runes for approx. 0.4-0.9 seconds (funny how i try to guess). Multiple clicking works but makes it only flash (still unable to read it) and freeze.


Does restarting the client fix the issue?:Nope

I Have seen other posts but, I was not able to read them all. Seen a few problems on my new journey in rs, but i got short memory for short term issues. From now ill try to catch up with those bugs and report what i can. I am loving this game on mobile, better get it fixed up so i can enjoy the world of Runescape from old times.

Please fix this issue I want to train magic! as of June 26th, 2018, Jagex needs a 1-800 number!

12-Aug-2018 15:00:22

Prett

Prett

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: HTC U11+
Model Number: HTC U11 plus
Location: Nederlands
Wifi: Yes
Cellular: 4G
Data Provider: Youphone
OS: Android
OS version: 8.0

Playtime (Approx): 1 minute
What is the issue?: game crashes with error to connect message when trying to talk in the fishing trawler minigame. This happened when the device was below 15% battery.
Where is the issue?: fishing trawler mini**me
Does restarting the client fix the issue?: no

12-Aug-2018 23:13:21

Hydra Task

Hydra Task

Posts: 54 Iron Posts by user Forum Profile RuneMetrics Profile
Model Number: galaxy s8
Location: merica
Wifi: no/yes
Cellular: yes
Data Provider: xfinity
OS: android
OS version: latest

Playtime (Approx): 1sec
What is the issue?:large gray bar in smoke cavern over bottom half of screen only in cavern
Where is the issue?:smoke cavern in polneveach
Does restarting the client fix the issue?:no
I have screened but wouldn't know how to bbn post

13-Aug-2018 13:30:07

HighAsBallz
Aug Member 2021

HighAsBallz

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note 4
Model Number: SM-N910W8
Location: Canada
Wifi: Yes
Cellular: N/A
Data Provider: N/A
OS: Android
OS version: 6.0.1
Time Played: 10-15 min

Issue: Rock crabs near Relleka became unresponsive. Unable to fight them after a few minutes. Tried logging out and back in and it did not resolve the issue.

13-Aug-2018 17:17:05

OGName

OGName

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei Y6 II
Model Number: CAM-L21
Location: Dubai
Wifi: Yes
Cellular: 4G
Data Provider: Du
OS: Andrioid
OS version: 6.0

Playtime (Approx): ~6 hours
What is the issue?: The right half of my game is blurred.
Where is the issue?: All font is pixelated and almost unreadable. Even if I flip my phone round, the right half of the game is blurred i.e. the minimap, xp gains, inventory, stats etc. I've only seen 1 post about this problem and it has no response.
Does restarting the client fix the issue?: No

14-Aug-2018 16:02:53

Brezzy
Aug Member 2021

Brezzy

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: One Plus 6
Model Number: ONEPLUS A6003
Location: Belgium
Wifi: Yes
Cellular: 4G
Data Provider: Orange
OS: Android
OS version: 8.1.0

At random, clicks (or however you call them) don't appear where I tapped and they happen slightly above the spot where I tapped.

Restarting fixes the issue. Free stuff pl0x

14-Aug-2018 18:22:31 - Last edited on 14-Aug-2018 18:23:32 by Brezzy

womwomwomwom

womwomwomwom

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5
Model Number: SM-G900V
Location: United States (East)
Wifi: Yes
Cellular: 4g
Data Provider: Verizon
OS: Android
OS version: 6.0.1

Playtime (Approx): 15
What is the issue?: When using any of the right tabs in the wilderness, the wilderness level is not visible/completely blocked. This makes it very difficult knowing when to teleport, especially when running away from pkers. And it's just kind of annoying.
Where is the issue?: Wilderness
Does restarting the client fix the issue?: No.

14-Aug-2018 18:35:57

Quick find code: 429-430-240-66004733 Back to Top