Device name: Samsung Galaxy S8+
Model Number: SM-G955U1
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: MetroPCS
OS: Android
OS version: 9.0
Playtime (Approx): I don't know, my account was erased.
What is the issue?: My account was erased after a week or 2 of playing, worked fine last night. Now when I log in it has me back at Tutorial Island and asks me to create a new name. It's bad enough that the name I had since 2001 was taken from me with no warning, now I can't use my new screen name either. I had an extremely expensive yellow party hat in my bank and my time was wasted.
Where is the issue?: I don't know how to answer this.
Does restarting the client fix the issue?: No.
03-Dec-2018 07:33:52
- Last edited on
03-Dec-2018 07:38:03
by
Moon-Healing