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Useless Pure

Useless Pure

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Oneplus 5
Location: UK
Wifi: Yes
OS: Android
OS version: 8.1.0

Playtime (Approx): 10 hours
What is the issue?: Click position is sometimes miscalibrated. E.g. I click on something and the game registers the click about 0.5cm above where I click (always above) . This seems to fade in and out. Most of the time the calibration is fine, then will suddenly be miscalibrated for about 15 mins and then revert back.
Where is the issue?:
Does restarting the client fix the issue?: Not sure, but likely, since this only happens after playing for a while.

12-Jul-2018 15:35:08

GiveThemPain

GiveThemPain

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: samsung galaxy j7 perx
Model Number:
Location: united states
Wifi: yes and no
Cellular:
Data Provider: boost mobile
OS:
OS version:

Playtime (Approx): 3 days
What is the issue?:when i open apo it keeps saying
Failed to contact server.Please check internet connection.
I unibstalled app and re ibstalled
Where is the issue?:
Does restarting the client fix the issue?:

12-Jul-2018 15:54:03

DeIroned Ken
May Member 2016

DeIroned Ken

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9
Model Number: SM-G96OU
Location: USA
Wifi: issue present with and without Wifi
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime (Approx): 20 hours?
What is the issue?: When trying to chat, at least in clan chat tab, I cannot type just one letter. it will not send the message out. if i try to type one letter with a space afterwards, however, it will work.
Where is the issue?: throughout osrs
Does restarting the client fix the issue?: no

12-Jul-2018 16:04:44

qpatch

qpatch

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Copy & paste template
Device name: Samsung Galaxy Tab S3
Model Number:
Location: United States
Wifi: yes - Comcast
Cellular: No
Data Provider: N/a
OS: Android Oreo
OS version: 8.0

Playtime (Approx): 10 hours
What is the issue?: Inventory overlaps bank tab, making it impossible to deposit worn equipment and very difficult to scroll/exit bank, etc.
Where is the issue?: All bank interfaces in runescape
Does restarting the client fix the issue?: No

12-Jul-2018 16:08:36

TOA Hole
Oct Member 2016

TOA Hole

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Example template
Device name: Samsung Galaxy S8+
Model Number: SM-G955u
Location: Louisiana USA
Wifi: Yes
Cellular: 4G
Data Provider: At&t
OS: Android
OS version: 7.0

After downtime today, when I logged in on mobile I am unable to use GE to sell items because it only gives the USE option for everything in my inventory. This also applies when I go to equip any item in my inventory

12-Jul-2018 18:40:16

S N 3 3 X

S N 3 3 X

Posts: 30 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: ZTE
Model Number: Z718TL
Location: USA NM
Wifi: Yes (Both on and off wifi)
Cellular: LTE
Data Provider: Obama Phone/SafeLink?? (Got phone & service free monthly due to help through the state/food stamps)
OS: Android
OS version: Android 6.0.1

Playtime (Approx): 0 (Stuck at Terms&Conditions/Privacy)
What is the issue?: Cant See The Accept Button
Where is the issue?: After Dling once i open the mobile app and hit Existing user to log-in a white box pops up saying before i can use app/log-in need to accept terms and conditions and privacy. Nothing is cut off or anything so i thought hmm maybe i need to open the terms or privacy to find/click accept which i was wrong. So on the very bottom of the white box it only shows Terms and Conditions button on the left and Privacy button on the right. So i Dled (downloaded) the app and looked on my fiance's phone I hit existing user the white box opened and immediately seen the accept button is suppose to be to the right of the privacy button which on my phone the white box ends next to the privacy button just like on the left the white box starts next to the Terms and Conditions button. When on my fiance's phone the white box is a little longer/wider on the right side so it would have/fit another button (accept button). My phone doesn't, it looks as if nothing is wrong and as if i had to click the 2 buttons and open terms and conditions and privacy in order to hit accept. I say that because the box, word, everything showing doesn't look like anything is cut off at all i can even see the Runescape Log-in screen (that your at before the white box pops up) around the outside of the white box that comes up. Please fix this so i can actually see and click/push accept. So i can log-in to mobile on the go!
Does restarting the client fix the issue?: No & nor does restarting the phone fix it either. ~~~TWITCH~~~YOUTUBE~~~WILDERNESS DWELLERS~~~HYBRiiD~~~

12-Jul-2018 19:12:46 - Last edited on 13-Jul-2018 04:33:24 by S N 3 3 X

RainOfHatred
Jan Member 2024

RainOfHatred

Posts: 435 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei P20 Lite
Model Number: ANE-LX1
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Fido
OS: Android
OS version: 8.0.0

Playtime (Approx): 50h
What is the issue?: When I tap, the tap registers a few mm above where I tapped. Usually happens when I swipe up to show home buttons or look at notifications. Edit: I also have a UI scaling issue. There are gaps between the edge of the screen and the UI tabs.
Where is the issue?: Everywhere
Does restarting the client fix the issue?: For calibration issue, yes. For UI issue, no.

12-Jul-2018 20:09:10 - Last edited on 12-Jul-2018 20:14:15 by RainOfHatred

CYA CYA CYA

CYA CYA CYA

Posts: 80 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2 XL
Model Number: Pixel 2 XL
Location: Australia
Wifi: yes /no
Cellular: 4g
Data Provider: Telstra
OS: Telstra
OS version: 8.1.0

Worked fine for the first week or so only in the last 3 days it crashes as soon as I login. Screen goes black and phone is unusable till power button is hit and program is closed. Happens both on wifi and data. Reinstallation does not help the problem.

12-Jul-2018 21:05:11

Coos
Feb Member 2015

Coos

Posts: 26 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Note 8
Model Number: SM-N950U
Location: United States(West)
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime (Approx): 2-3 hours
What is the issue?:Quick prayers do not work when the minimap is minimized
Where is the issue?: Quick prayer globe when minimap is minimized
Does restarting the client fix the issue?: No

13-Jul-2018 01:06:45

Michael Evo

Michael Evo

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy note 8
Model Number: SM-N950F
Location:Sydney, Australia
Wifi: yes
Cellular: 4g
Data Provider: telstra
OS: Android
OS version: 8.0

Playtime (Approx): 10 minutes
What is the issue?:the dialogue on tutorial island covers the selection of the dagger to be made so I cannot progress
Where is the issue?: Tutorial Island
Does restarting the client fix the issue?:NO

13-Jul-2018 14:14:32

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