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Quick find code: 429-430-240-66004733

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Oak Tree Ted
Dec Member 2023

Oak Tree Ted

Posts: 31 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy note 8
Model Number: SM-N950U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 8.0




Playtime (Approx): many hours
What is the issue?: ui not scaling all the way to screen border there are gaps between the edges of the screen and the ui
Where is the issue?: all the ui (inventory, prayers, minimap)

12-Jul-2018 12:09:35

Hey Im Tom
Jan Member 2024

Hey Im Tom

Posts: 65 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Google Pixel 2
Model Number: Pixel 2
Location: USA
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*:
OS version: 8.1

Playtime (Approx): 6 hours or more
What is the issue?: I didn't get logged out before update timer counted to zero and now will not open the app again. When I click on the app it says error connecting and it will try again. Just keeps doing this.
Where is the issue?: Client Opening
Does restarting the client fix the issue?: No

Thanks!

12-Jul-2018 12:20:17

Heavy Sauron
Nov Member 2023

Heavy Sauron

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei p20 pro
Model Number:
Location: netherlands
Wifi: no
Cellular: 4G
Data Provider: t-mobile
OS: android
OS version: 8.1

Playtime (Approx): many hours
What is the issue?:the golem quest sandstorm part blocks out the entire screen making it all sand colured and unable to play
Where is the issue?:ruins of uzer
Does restarting the client fix the issue?:no

12-Jul-2018 12:21:15

Ir0n Maiden
Mar Member 2018

Ir0n Maiden

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy
Model Number: 7 edge
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: EE
OS: Android
OS version: Latest version

Playtime (Approx): 6 hours before today's game update
What is the issue?: When I click on the app it says error connecting and it will try again. Just keeps doing this on Wi-Fi and data.
Where is the issue?: Client Opening
Does restarting the client fix the issue?: No

12-Jul-2018 12:24:25

Big Biggins

Big Biggins

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S9+
Model Number: SM-G965U
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 8.0




Playtime (Approx): 12+ hours on mobile
What is the issue?: In Pest Control, when interacting with the Void Knight, the scroll bar in the Void shop doesn't work, you have to swipe up with your finger in order to scroll down.
Where is the issue?: Scroll bar in Pest Control Void Knight shop doesn't work.
Does restarting the client fix the issue?: No

12-Jul-2018 12:40:49

Sinfull Scar

Sinfull Scar

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device Name: Lg Stylo 3
Location: United States
WiFi: Yes
Cellular: 4G LTE
OS: Android, lastest version

Playtime (Approx): 3 hours
Where Is The Issue?: Opening App, Failed to contact server. Please check your internet connection.
Had no problems before and do not have any options to update the app.

12-Jul-2018 12:56:04

Kazama
Apr Member 2017

Kazama

Posts: 64 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A5 (2017)
Model Number: SM-A520F
Location: The Netherlands
Wifi: Yes/No - both applicable to issue.
Cellular: 4G
Data Provider: Telfort
OS: Android
OS Version: 7.0

Playtime (Approx):
Not applicable.

What is the issue?:
When getting a message from someone on Discord, the tap locations are off after the popup disappears.

Where is the issue?:
All over the screen.

Does restarting the client fix the issue?:
Restarting and tabbing out and back in both fix the issue.

12-Jul-2018 15:17:38

McFlukey

McFlukey

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime (Approx): 5 hours
What is the issue?: The game will not connect. Says internet connection to server. I have good wifi and good data.
Where is the issue? Log in screen

12-Jul-2018 15:28:41

McFlukey

McFlukey

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S8+
Model Number: SM-G955U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 8.0.0

Playtime (Approx): 24/7
What is the issue?: when in the wild and when i have my inventory open, the wild level is hidden behind the inventory screen. Hard to tell what level im in without closing backpack
Where is the issue?: wilderness

12-Jul-2018 15:30:02

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