Forums
not recieving emails
Quick find code: 408-409-357-66278013
Sorry for the delay in replying, I was busy on stuff.
Going back to that gif you posted, there's something off there. If you click the "Account" link in the Launcher it should go to the Jagex Account's setting page without having to log in again. Perhaps something in your browser is blocking the pop-up.
In the screenshot in the same post, clicking the link you've arrowed should also open the Jagex Account settings. So again, it looks like something in the browser is causing a problem.
The Jagex Account settings are on a different website from the character settings. The URL for the Jagex Settings is:
Make sure that website is not blocked in your browser. You can cut and paste the above link into your browser (or try it in a different browser), and it should ask you to log in on your Jagex Account. Glad to be of service
(Powered by GPP™ - Share and Enjoy!)
Going back to that gif you posted, there's something off there. If you click the "Account" link in the Launcher it should go to the Jagex Account's setting page without having to log in again. Perhaps something in your browser is blocking the pop-up.
In the screenshot in the same post, clicking the link you've arrowed should also open the Jagex Account settings. So again, it looks like something in the browser is causing a problem.
The Jagex Account settings are on a different website from the character settings. The URL for the Jagex Settings is:
https://account.jagex.com/en-GB/manage/profile
Make sure that website is not blocked in your browser. You can cut and paste the above link into your browser (or try it in a different browser), and it should ask you to log in on your Jagex Account. Glad to be of service
(Powered by GPP™ - Share and Enjoy!)
Official Community Helper
(
Info
)
Discord: Asahel Frost
FC: SilverScaper
10-Apr-2023 15:52:28
nope jumped onto microsoft edge I never use as a different browser same problem,
I can only seem to log into this specific character and can't go beyond that without entering in my password and email, which when i do now tells me i need to change my password and its sent me a recovery link which of course I haven't received because i cant get emails from jagex
If only there was someway of receiving an email on the account i registered jag with and have emails from before then all my issues will suddenly be resolved, but now i cant even get a password reset nevermind a verification code, this really needs looking at by a jmod theres something terribly wrong here and it doesnt make sense
With advice given from applejuice I've sent myself password recovery requests at 8am 4pm and 11pm none of these have arrived and mainly spent the day playing resident evil, a small break from the game could do me some good been hitting it hard recently going for 2 120s in mining and woodcutting almost got them plus almost 2bil xp but now I only have partial access I really don't want to put time and effort into a game I could get locked out of and only have partial access, I've also opted to cancelling my membership so I won't get charged if I do get locked out, I'll renew this subscription once I regain full control and set up authenticator as a main means to logging in and using the email verification as a backup,
Right now the only way to log in which is these email verification codes has failed on me dramatically meaning I could lose an account I grew up with and put in years of work and effort into, of it wasn't for my senseless clicking around I wouldn't be talking to you now and I'm not happy about linking my account and would like to unlink it but I can't do that right now otherwise I will lock myself out completely
I can only seem to log into this specific character and can't go beyond that without entering in my password and email, which when i do now tells me i need to change my password and its sent me a recovery link which of course I haven't received because i cant get emails from jagex
If only there was someway of receiving an email on the account i registered jag with and have emails from before then all my issues will suddenly be resolved, but now i cant even get a password reset nevermind a verification code, this really needs looking at by a jmod theres something terribly wrong here and it doesnt make sense
With advice given from applejuice I've sent myself password recovery requests at 8am 4pm and 11pm none of these have arrived and mainly spent the day playing resident evil, a small break from the game could do me some good been hitting it hard recently going for 2 120s in mining and woodcutting almost got them plus almost 2bil xp but now I only have partial access I really don't want to put time and effort into a game I could get locked out of and only have partial access, I've also opted to cancelling my membership so I won't get charged if I do get locked out, I'll renew this subscription once I regain full control and set up authenticator as a main means to logging in and using the email verification as a backup,
Right now the only way to log in which is these email verification codes has failed on me dramatically meaning I could lose an account I grew up with and put in years of work and effort into, of it wasn't for my senseless clicking around I wouldn't be talking to you now and I'm not happy about linking my account and would like to unlink it but I can't do that right now otherwise I will lock myself out completely
•*º*•‹•*º*•
When the Full Moon Rises
•*º*•›•*º*•
¸,.›°ˆº•-,._.,-•ºˆ
Blood will rain down
ˆº•-,._.,-•ºˆ°•.¸
•*º*•‹•*º*•
Beware the Wolves Howl, This will be your final sound
•*º*•›•*º*•
10-Apr-2023 23:06:50 - Last edited on 11-Apr-2023 00:04:59 by Werewolf
apparently jagex don't like it when you spam their system with requests trying to get just one to come back
•*º*•‹•*º*•
When the Full Moon Rises
•*º*•›•*º*•
¸,.›°ˆº•-,._.,-•ºˆ
Blood will rain down
ˆº•-,._.,-•ºˆ°•.¸
•*º*•‹•*º*•
Beware the Wolves Howl, This will be your final sound
•*º*•›•*º*•
11-Apr-2023 16:04:40
could be possible that with the sheer amount of requests i've made the system might of bugged or frozen or something and its stopped sending the requests for account security reasons, either way i still believe this wont end till it's reviewed by a jmod but alas i will continue to send myself recovery requests if im still locked out when my membership expires i think thats when its time to walk away but thats not for another 6 weeks yet
Although spamming the system has yielded a result, not the password recovery im after just spamming that change email as well seeing if i can get a response and the email has responded still cant get a response from jag though to give me a password recovery email
Although spamming the system has yielded a result, not the password recovery im after just spamming that change email as well seeing if i can get a response and the email has responded still cant get a response from jag though to give me a password recovery email
•*º*•‹•*º*•
When the Full Moon Rises
•*º*•›•*º*•
¸,.›°ˆº•-,._.,-•ºˆ
Blood will rain down
ˆº•-,._.,-•ºˆ°•.¸
•*º*•‹•*º*•
Beware the Wolves Howl, This will be your final sound
•*º*•›•*º*•
11-Apr-2023 16:09:38 - Last edited on 11-Apr-2023 16:20:50 by Werewolf
Quick find code: 408-409-357-66278013 Back to Top