I'm on day 12 of my ban false ban now on my alternate character. Appeal still pending, when a Jag Mod comes into these posts and say they are 99% accurate on their bans. I'm confused to how they got that number if hundreds of people haven't even been dealt with. I have had a lot of bad customer support in various games but this is by far one of the worst situations I've seen any company put players through. Regardless people were bots or not they should still be looked at (not two weeks or so later). If they were in fact botting and lying, deny their appeal. If they were not, unban them and reimburse their game time. In no situation should anyone have to wait so long for a response.
29-Apr-2013 07:30:47
- Last edited on
29-Apr-2013 07:32:04
by
Elucid8