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RuneScape Authenticator & JAG

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linkvi

linkvi

Posts: 44 Bronze Posts by user Forum Profile RuneMetrics Profile
perhaps we should keep jag and make it where if a player has a phone that it would be a secondary line of security and have the option to do text messages instead of using an app so all phones can be used no matter the specs as long as you can receive text(and if a player wants to get even more secure they should perhaps put a ******** on there phone as well), furthermore like most people that have phones have them on or near them or is not away long would get notification right away instead of getting a email (most people don't even check there email unless there actually expecting something these days, also i would more then likely open a text message) but with that being said when you receive the text it should ask if you were the one trying to access your account if not your ******** should automatically be be randomized and changed and sent to your email for security questions to be answered and for the new ******** which then can be changed to a new ******** that can be remembered but not predictable (the ******** aka pass) ;)

27-Jun-2014 10:04:10

Flat Earth Z
Nov Member 2023

Flat Earth Z

Posts: 1,014 Mithril Posts by user Forum Profile RuneMetrics Profile
Ok Jagex is this post another april fools come early joke... Its obviously bias. let me remind you what happens when you put your 2cents bias into something; Eoc, Herald Cape shape, Warbands, the list continues.


We introduced RuneScape Authenticator as JAG was underused and complex – in reality, only 22% of active players were protected by it. In addition, RuneScape Customer Support received 354 queries in regards to JAG issues last week - and just under 17,000 requests regarding JAG over the course of a year.


22% of active players - Do you mean accounts? created ever? not including bots? or alternates? or bots? well hmmm.... that sounds like a lot? wouldn't you think?

We still recommend that all users upgrade to Authenticator as soon as possible. To ensure the highest levels of account security, some future RuneScape features will only be available to those who have enabled RuneScape Authenticator.

Any new accounts or accounts that do not currently have JAG enabled will only have access to RuneScape Authenticator for an additional layer of security.


In other words if Sally Sue starts playing RS TODAY, she can't use JAG. Hence jag is already gone, not sticking around guys sorry?

If you choose to remove JAG from your account, or you contact our Customer Service team and they need to disable it to help you gain access to your account, you will not be able to reactivate it. You will still be able to secure your account using the RuneScape Authenticator.

THIS IS PRICELSS^^^ Support for JAG has ended, sorry folks its costing just to much time and our support team has to deal with all the false bans the botwatch caused, as our playerbase that paid with $ is dwindling. No joke.
I can read, thanks for reading

27-Jun-2014 13:30:03

Lebareslep

Lebareslep

Posts: 427 Silver Posts by user Forum Profile RuneMetrics Profile
Ds Space said :
"We still recommend that all users upgrade to Authenticator as soon as possible. To ensure the highest levels of account security, some future RuneScape features will only be available to those who have enabled RuneScape Authenticator."

I'm more curious about what future RS features would not be available if you do not have authenticator...


Agreed, although I am satisfied with the news that JAG will stay here for now. But it´s a bit unfair to those without authenticator, to release new content only for Auth-users. After all - there is a REASON why people don´t activate Authenticator, but still use JAG. They don´t refuse to activate Authenticator to annoy Jagex. Instead, they are probably unable to use it for some reason, like me.
Burp.

27-Jun-2014 15:41:05

The1Windsock

The1Windsock

Posts: 200 Silver Posts by user Forum Profile RuneMetrics Profile
Howdie Jagex,

Once again I applaud you for continuing your focus on security issues both for your business and customer base! Also I wish to thank you for keeping JAG for now.

I do have a concern as a (Premier Member with multi accts.) when I read the paragraph*

(We still recommend that all users upgrade to Authenticator as soon as possible. To ensure the highest levels of account security, some future RuneScape features will only be available to those who have enabled RuneScape Authenticator.)

What (features) are you alluding to… ? Would you please elaborate on this =)

/s/

The1Windsock

27-Jun-2014 16:08:29 - Last edited on 27-Jun-2014 16:11:47 by The1Windsock

Mister Ruse

Mister Ruse

Posts: 2,278 Mithril Posts by user Forum Profile RuneMetrics Profile
You already need Auth for parts of the companion app like the GE, the new features for only people with auth will most likely be stuff like that, not actual content. Although they could release optional content that requires it that would be justified as needing the extra security, such as something to do with rl money. Only other thing I could imagine is a small reward for using it like "the real" title for verifying your account and such.

27-Jun-2014 17:16:21 - Last edited on 27-Jun-2014 17:18:53 by Mister Ruse

Delling

Delling

Posts: 340 Silver Posts by user Forum Profile RuneMetrics Profile
Cherry Krush said :
Thanks for the help
Viseryon
and
Sir Godwish
! I finally have the authenticator working. :)

-Malthael IX

Very happy to hear that :D
Good Luck!
-
Delling
*
Feel free to PM me :)

Clan-
T A O M
.
No Pixels were harmed during the creation of this signature :P

27-Jun-2014 17:31:05

Delling

Delling

Posts: 340 Silver Posts by user Forum Profile RuneMetrics Profile
Mistborn Maz said :
Great after I deactivated JAG because it would be discontinued, thanks...

Sorry to hear that, but it was already specified that once it's deactivated, you can't reactivate it. Authenticator is awesome too, you'll like it :)
-
Delling
*
Feel free to PM me :)

Clan-
T A O M
.
No Pixels were harmed during the creation of this signature :P

27-Jun-2014 17:34:48

Delling

Delling

Posts: 340 Silver Posts by user Forum Profile RuneMetrics Profile
The1Windsock said :
Howdie Jagex,




What (features) are you alluding to… ? Would you please elaborate on this =)

/s/

The1Windsock

It simply means Future Updates of the game will require you to have the Authenticator up and running and protection your account. Since you asked for an example, the Runescape Companion app now needs Authenticator to work. This is just the first one, soon it will be a part of a larger base, it is a kind suggestion to switch to the Authenticator if you haven't yet. It's pretty simple to set up and use.
Good Luck!
-
Delling
*
Feel free to PM me :)

Clan-
T A O M
.
No Pixels were harmed during the creation of this signature :P

27-Jun-2014 17:38:24

Mental Wyro

Mental Wyro

Posts: 720 Steel Posts by user Forum Profile RuneMetrics Profile
As one of your main
Community Videomakers
, and a speaker for the community, I know you say that JAG will remain around for the "TIME BEING"... however, I'd just like for it to remain around PERMANENTLY.

So, next time you get around to reviewing it, I beg of you to give the
Power to the Players!



I know us supporters of JAG will STILL petition to keep it around and protest further... but we will want this to remain ingame.

@Jagex
, Please whatever you do, do
NOT
get to this around 2015 when the
Power to the Players
is over. That'd be just a cheap, low-blow.

27-Jun-2014 17:47:54

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