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RuneScape Authenticator & JAG
Quick find code: 294-295-312-65407796
Well, I am one of those frustrated players who has had to contact customer service last night about the JAG.
I purchased myself a new laptop as I work out of town a couple of days a week, and figured I'd be able to play RuneScape from my hotel room to help pass the time. Unfortunately, last night when I went to log in the first time, I was locked out by the JAG.
Despite having entered my pass, and my current authenticator pin, I didn't think anything of it really... I figured, wow, my account is REALLY secure... but then came the issues.
First, I did not receive an e-mail from JAG, even though I have received e-mails from it in the past. To fix this I added ll the @jagex and @runecape e-mails to my safe senders list. When that didn't seem to work I waited about an hour and requested another e-mail be sent - still nothing...
Now I wake up this morning pleasantly surprised to see the e-mail has finally arrived - only to find out the link has expired "for security purposes"... REALLY ?!
Long story short, despite all the effort I put in to being able to play the game and pass the time up here, all my time was spent trying to access my account! I still have not received a reply from customer support either.
Sigh... Very disappointed with the JAG. Once it's removed, I never want to have anything to do with it again.
~ Truth
I purchased myself a new laptop as I work out of town a couple of days a week, and figured I'd be able to play RuneScape from my hotel room to help pass the time. Unfortunately, last night when I went to log in the first time, I was locked out by the JAG.
Despite having entered my pass, and my current authenticator pin, I didn't think anything of it really... I figured, wow, my account is REALLY secure... but then came the issues.
First, I did not receive an e-mail from JAG, even though I have received e-mails from it in the past. To fix this I added ll the @jagex and @runecape e-mails to my safe senders list. When that didn't seem to work I waited about an hour and requested another e-mail be sent - still nothing...
Now I wake up this morning pleasantly surprised to see the e-mail has finally arrived - only to find out the link has expired "for security purposes"... REALLY ?!
Long story short, despite all the effort I put in to being able to play the game and pass the time up here, all my time was spent trying to access my account! I still have not received a reply from customer support either.
Sigh... Very disappointed with the JAG. Once it's removed, I never want to have anything to do with it again.
~ Truth
12-Sep-2014 13:29:37
Quick find code: 294-295-312-65407796 Back to Top