RuneScape Forum Archive | RuneScape Authenticator & JAG

Lordliness

Posts: 841 Gold Posts by user Forum Profile RuneMetrics Profile

OMG! i entered barcode for the JAG but when i tried to log in to runescape, it asked for my authenticator no. too but ive closed the app, so now i dont remember what numbers it was.. WHAT DO I DO!?! helpppp

26-Aug-2014 12:49:14

Apr

2012

Finance

Posts: 56,428 Emerald Posts by user Forum Profile RuneMetrics Profile

Lordliness said :
WHAT DO I DO!?! help*pp

The code changes every 60 seconds - just re-open the app to get another code!

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26-Aug-2014 19:11:16 - Last edited on 26-Aug-2014 19:11:31 by Finance

Todd D

Posts: 414 Silver Posts by user Forum Profile RuneMetrics Profile

The authenticator/ JAG works very well, thanks Jagex.

26-Aug-2014 23:28:21

SkullBlade10

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

This is really frustrating, however for whatever reason, my iPad screen decided to stop working, and i reset it, however it still won't work, and it's in factory condition. I'm unable to type my internet ******** due to the insensitivity of it, and therefore my Authenticator *********, which used to be on said iPad, are inaccessible. I tried to disable it, however when it says an e-mail has been sent, I receive nothing, and I'm unable to play RuneScape. How can I fix this, I've wasted so much membership

.

01-Sep-2014 23:25:08

Apr

2012

Finance

Posts: 56,428 Emerald Posts by user Forum Profile RuneMetrics Profile

SkullBlade10 said :
I tried to disable it, however when it says an e-mail has been sent, I receive nothing, and I'm unable to play RuneScape.
Make sure you are checking the email account which is registered to your RuneScape account. Also, read this: I'm Not Receiving Emails

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04-Sep-2014 06:42:09

RigourMortis

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile

I have had trouble setting up the authenticator with out having the smartphone, even with the instructions set up. This is not an easy fix, and those with-out this problem should not be so judgemental of us with it. So in Old School the Stronghold of Security does not allow the boots awards anymore, which used to be set up with the security questions. Is it possible to reinstate the security questions for those of us with out the technical support of the rest of the community?

04-Sep-2014 14:19:45

Apr

2012

Finance

Posts: 56,428 Emerald Posts by user Forum Profile RuneMetrics Profile

RigourMortis - You can follow the instructions in this article to set up Authenticator on a laptop or PC:

services.runescape.com/m=rswiki/en/Authenticator_codes_on_a_desktop_or_laptop

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05-Sep-2014 06:12:04 - Last edited on 05-Sep-2014 06:12:16 by Finance

Nov

2023

Kekker Lutje

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi, i have a little problem. I want to disable J.A.*. because i have an authenticator now. Problem is, i forgot my recovery questions. actually just one i can't remember and i lost the paper where i wrote them on. Is there any way to fix this problem?

Arcanespine

05-Sep-2014 09:55:55

I Duh

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

I've had some trouble with this authenticator already. I shattered my phone against my wall and i got a new one but all my info was on the broken phone. I tried to cancel the authenticator and it has yet to send me an email to cancel it. So I'm screwed please someone help!

06-Sep-2014 20:23:10

Apr

2012

Finance

Posts: 56,428 Emerald Posts by user Forum Profile RuneMetrics Profile

I Duh said :
I tried to cancel the authenticator and it has yet to send me an email to cancel it.
Read this: I'm not Receiving any Emails

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08-Sep-2014 01:36:50

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RuneScape Authenticator & JAG