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Elite Dungeons


RSOF - Elite Dungeons! Qfc 15-16-459-66021701 by Mod Shauny 25-Jun-2018 11:00:40 - Last edited on 25-Jun-2018 14:50:14 by Mod Shauny








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Reddit - Temple of Aminishi | Elite Dungeon submitted 25 Jun 2018 by Mod Shauny (118)

OP: Links to News post on RS Website

A:






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Mod Shauny June 25, 2018





Reddit - Elite Dungeons: Keeping your Item Level/Perks submitted 25 Jun 2018 by Mod Shauny (71)

OP:



A:




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RSOF - Elite Dungeons - ItemXP/Perks Qfc 15-16-370-66021690 by Mod Shauny 25-Jun-2018 13:27:14 - Last edited on 25-Jun-2018 13:27:36 by Mod Shauny



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Mod Shauny June 26, 2018





Reddit - Elite Dungeons - 24 hours in submitted 26 Jun 2018 by Mod Shauny (154)

OP:





A:










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RSOF - Elite Dungeons - 24 hours in Qfc 15-16-905-66022004 by Mod Shauny 26-Jun-2018 16:12:41 - Last edited on 26-Jun-2018 16:18:13 by Mod Shauny






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WHERE IS MY INGAME RSOF TITLE?!

27-Jun-2018 17:55:25

Commentary


Constructive Criticism

Good gravy, after all the $$ spent on promoting Elite Dungeons I guess it was too much to ask for the information to be glued to the top of the RGU forum on the official website. The thread Elite Dungeons! Qfc 15-16-459-66021701 has been bouncing around page 1 & 2 of the RGU forum since its release because it wasn't glued. Geeze, it is not like someone didn't return to the forum 'later' on release day to update the thread, just saying. To not have noticed that it was missing the glue speaks volumes. Come on now guys you can do much better than this.


Day Two...still bouncing around...




Now some might say, Windofnight, that is such a small thing to point out but it is indicative of a much larger problem that has plagued RSOF for years now. RSOF is not being given its due diligence by CM. The RSOF & the RSOF community are much more deserving than the 'drive by community engagement' style that reeks of 'meh' that we are currently being subject to.

Where is the thread in the Events & Competitions forum announcing the Elite Dungeons Screenshot Competition? Aren't competitions like this one normally posted on the official website in that forum subsection? Or is that competition only open to twitter users or something since Jagex is using a hashtag as one of their submission platforms?

What's up with CM tweeting out Reddit links to find out about updates to the game update rather than the link to that information that is posted on RSOF? Why is CM out there promoting Reddit, that is according to Jagex, just a fansite? Why are Jagex customers being directed to reddit? Inquiring minds what to know. Is there some financial incentive to Jagex or it's employees to direct Jagex customers to one of its 'fansites'?



continued...

WHERE IS MY INGAME RSOF TITLE?!

27-Jun-2018 18:20:13 - Last edited on 27-Jun-2018 18:24:40 by Windsofnight

27-Jun-2018 18:20:39 - Last edited on 27-Jun-2018 18:22:39 by Windsofnight

I understand that CM is kinda leaderless atm, so to speak, but come on now guys you can do better than this. Does someone really need to be standing over your shoulder telling you to use some of that work hour community engagement time posting on the official website too?



Viable Solution:

This may help in developing positive community engagement skills while (re) learning the 'art of foruming'.

1. Take a yellow sticky note & with pen in hand write 'I will actively engage with the community on RSOF today'.

2. Put that yellow sticky note right in the middle of your computer monitor where you can see it at all times. Or if you like you could tape that yellow sticky note on your forehead or pin it to your shirt, whatever works best for you. You can even take a selfie with your yellow sticky note if you want & tweet it to yourself as a reminder if that helps too.

3. Read what you wrote & put that plan in action!

4. Log in to the website, after all you are at work, & engage away with the RSOF community.






Helpful Hint:

1. If you tie a string on your finger at the moment that you write 'I will actively engage with the community on RSOF today' on the yellow sticky it may help you to remember that you wrote a yellow sticky note reminding you to engage with RSOF community too.

2. You can even take a selfie with your yellow sticky note with the string proudly wrapped on your finger if you want & tweet it to yourself as a reminder if that helps too.



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WHERE IS MY INGAME RSOF TITLE?!

27-Jun-2018 18:21:11 - Last edited on 27-Jun-2018 18:33:32 by Windsofnight

Don't be silly

27-Jun-2018 20:14:06

@Wilf, Hi, lolz, don't get me started on the word silly...


Maybe I should of asked Clyde to provide some helpful hints...

WHERE IS MY INGAME RSOF TITLE?!

29-Jun-2018 11:55:43

MTX

* Recap *


2012


Mod MMG on RuneScape Micro-Payments 29 August 2012





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RSOF - MOD MMG on Micro-Payments Qfc 294-295-69-63967798 by Mod Michelle - Last edited on 29-Aug-2012 18:24:28 by Mod Michelle

OP:





A:



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2013


An Important Message from Mod MMG 25 September 2013









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Bonds - One Week In 02 October 2013





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2014


Mod MMG on Myths and Misconceptions 05 April 2014







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Mod MMG on RuneScape Micro-Payments 26 March 2014





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WHERE IS MY INGAME RSOF TITLE?!

02-Jul-2018 04:31:22

Commentary

It would be nice to see the CEO address MTX and related subjects like how it was done in the good ol' days. Radio silence from the top tends to exacerbate the issue as it makes it appear that customer feedback on MTX is not reaching the highest levels of the company.

Why the increase in membership fees plus the push to incorporate more MTX within the game? How does that tie into the future plans for Jagex that were outlined in the last batch of published interviews that were recently given?

As someone who plays the game (and a shareholder), like my fellow RS gamers, I think it would be nice to hear from the CEO on this topic. This is not an unreasonable expectation since there is a precedent for it.

Right now it kinda looks like what a farmer told me once, "If you have only one cow that gives milk you will milk it until it runs dry". I am sure that isn't the impression you want your customers to have is it?


Shanghai Zhongji Investment Holding Co Ltd (600634) - Stock activity




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WHERE IS MY INGAME RSOF TITLE?!

02-Jul-2018 04:33:48

MTX

Commentary

Constructive Criticism


"It’s more that, as lead designer, I shouldn’t be hiding when the tough issues come up. I can’t only appear when things are good." - Mod Osborne 03 Jul 2018


I agree with Mod Osborne that he, or any other JMod shouldn't be hiding when it comes to addressing concerns or communicating with Jagex customers especially when an additional layer of MTX is being introduced. Jagex customers are what keeps Jagex in business. We are the folks that provide the revenue so that they all have a job.

Have any customer concerns been addressed on the official website since the release of Runepass by any Jmod? It is a shame that it appears that the Jmods are still hiding from the customer base that utilizes Jagexs own website.

Jmods hiding from the customers on RSOF appears to have become the norm rather than the exception for our Jmods when it comes to communicating on RSOF. Nothing here to see folks, yep, you got that right, even though most of us, even those folks who use reddit & twitter come to this website first to find out information related to game updates.

Even though it has been claimed that Runepass isn't a recent update, there the information on Runepass sits in the Recent Game Update forum subsection. Runepass was released as a recent update. Why wasn't that information placed in the TH forum subsection if it wasn't a recent update? Wasn't it because that Runepass is not TH exactly but rather an additional layer of MTX that is being introduced?

It is worthwhile to mention how bad the optics are when it comes to the lack of communication from Jagexs own employees on the companies own website. This tends to give the impression that Jagex does not care about its customers.


continued...

WHERE IS MY INGAME RSOF TITLE?!

04-Jul-2018 14:27:29

It is also worthwhile to note how horrible the optics are for Jagex not to have formulated a concrete MTX progression policy in writing & posted it here on the official website. By not doing this tends to give the impression that there is something underhanded or shady going on within the company not to mention the optics of a lack of professionalism. This rings especially true when customers can't find answers on the companies own website & are being directed off site to either 'watch' a stream or have to visit Reddit, an off site fansite. After all that is what Jagex has told us Reddit is.

Why should the customer have to go to a fansite to try & piece together what Jagexs MTX progression policy is? Is there some financial incentive to Jagex or individual Jagex employees for directing Jagex customers off site to Reddit to try & piece together what Jagexs MTX progression policy is?

Why should customers have to piece that policy together themselves? Is there a reason why Jagex isn't putting a MTX progression policy in writing on its own website like they have done in the past?

It is not like Jagex hasn't been here before when it comes to introducing MTX. Good gravy, post 59.7 & 59.8 outline Jagexs MTX progression policy & related information posted by a Jagex CEO during the different phases of MTX introduction & release years ago. That should have been your model on how to communicate with your customer. Heck you could of just updated what he wrote then & posted it 'again' to the official website.

The lack of a concrete MTX progression policy in writing & posted to the official website coupled with radio silence on MTX questions asked on the official website speaks volumes.

WHERE IS MY INGAME RSOF TITLE?!

04-Jul-2018 14:31:54