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Proposal: remove FMR. Thread is locked

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Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
b) there are not enough Staff with enough time to maintain it


It's B for Me. I know how hard Jagex are working and yes it takes several hours to do review.

I'm not in agreement that it should be removed. It really needs to stay for the reasons it was made for. The Community need an avenue to Jagex to report issues they feel where a F-Mod has dropped a clanger. Without that then sadly the Community may feel the F-Mods are running amuck. Which is not the case. I'm guessing the whole F-Mod team want the Revew thread left open and to be used by the Community.

At times yes it does take several weeks from addressing the reports. Sadly it's down to staffing. In an ideal World dealing with Review weekly would be great for everyone.

By the way this thread has been passed along to the team. ;) Comprehensive Account Security
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27-Apr-2021 14:05:04

Iceberg
Sep Member 2008

Iceberg

Posts: 20,587 Opal Posts by user Forum Profile RuneMetrics Profile
I'd favour seeing FMR requests moved to the Community E-Mail inbox instead, which would then allow our
purple-y
L-Mods to action FMR requests.

The community E-Mail inbox is used for moderation reviews for the RuneScape Discord (namingly ban appeals though general moderation reviews can be send through as well). So it is a tried method.

Though I can see the appeal of wanting to have visibility on actioned FMR posts, that only works if requests are being actioned in a timely manner. The pros of moving to E-Mail heavily outweigh the cons.

Practicality > visibility.
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27-Apr-2021 15:58:38

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
I concur with Iceberg. Although the community wouldn't have the ability to see the outcome, it'd give CMs Nick, Arbor, Shaddie and Brandon the opportunity to promptly respond to the reports made against Forum Moderators. This means that as of this precise moment, you would have four CMs looking after reports with different shits on hand, which dictates that they would be able to encompass most of the 24-hour day.

27-Apr-2021 16:13:08

Twillow
Aug
fmod Member
2005

Twillow

Forum Moderator Posts: 49,241 Sapphire Posts by user Forum Profile RuneMetrics Profile
Iceberg said :
I'd favour seeing FMR requests moved to the Community E-Mail inbox instead, which would then allow our
purple-y
L-Mods to action FMR requests.


I'm not sure if FMR request moved to the Community E-mail inbox is the answer, but I wanted to mention that -

if the requests are moved there, that doesn't necessarily preclude/prevent a
purple-y
answer on a forums FMR sticky (one that would have only 'answers/responses' so no need for an auto hide).

Thus the equation moves to Practicality + Visibility = ? Something
like a chica cherry cola

@Twillow_RS|| #teamblue|| #Purple4life

27-Apr-2021 17:04:48

Mrs Ana

Mrs Ana

Posts: 8,998 Rune Posts by user Forum Profile RuneMetrics Profile
Twillow said :
if the requests are moved there, that doesn't necessarily preclude/prevent a
purple-y
answer on a forums FMR sticky (one that would have only 'answers/responses' so no need for an auto hide). I like where this is going. This reminded me of the Live Q&A discussions that Jagex Moderators used to conduct many eons ago, something like Live Developer Q&A - Answers . For FMR responses, a sticky would be created by a CM, something along the line of "FMR - Public Inbox Replies", where one of them would simply reference the concern reported and the answer/action that has been taken by the CM attending at the time.

27-Apr-2021 17:22:47

Archaeox
Dec Member 2011

Archaeox

Posts: 53,399 Emerald Posts by user Forum Profile RuneMetrics Profile
Iceberg said :
Though I can see the appeal of wanting to have visibility on actioned FMR posts, that only works if requests are being actioned in a timely manner.
This.

This is the whole crux of the matter.
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27-Apr-2021 19:27:36 - Last edited on 27-Apr-2021 19:28:22 by Archaeox

Mr Brushie

Mr Brushie

Posts: 1,161 Mithril Posts by user Forum Profile RuneMetrics Profile
Tuffty said :
b) there are not enough Staff with enough time to maintain it


It's B for Me. I know how hard Jagex are working and yes it takes several hours to do review.

I'm not in agreement that it should be removed. It really needs to stay for the reasons it was made for. The Community need an avenue to Jagex to report issues they feel where a F-Mod has dropped a clanger. Without that then sadly the Community may feel the F-Mods are running amuck. Which is not the case. I'm guessing the whole F-Mod team want the Revew thread left open and to be used by the Community.

At times yes it does take several weeks from addressing the reports. Sadly it's down to staffing. In an ideal World dealing with Review weekly would be great for everyone.

By the way this thread has been passed along to the team. ;)

The existing FMR system is outdated and ineffective.

I reiterate my previous point - simply install a native "report" option on each and every post ever made, this would flag a post for moderator/administrator review. phpBB software inherently does this , and it's freeware FFS.

And as for the problem of abuse, that's easily handled - if someone abuses the function, they lose the access to it. Not a mistake once or twice, but repeated flagrant abuse.

28-Apr-2021 02:16:40

FiFi LaFeles

FiFi LaFeles

Posts: 24,106 Opal Posts by user Forum Profile RuneMetrics Profile
I think it'd be fine to stay exactly as it is - provided someone actually reviewed it more than once every millenium.

The basic problem seems to be it is a total non-priority as, indeed, is the entire RSOF. Given that, I cannot see anything changing for the better. I doubt Jagex will even bother to remove FMR such is their level of overall neglect.
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28-Apr-2021 10:03:09

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