Forums
W&F Discussion and Chat
Quick find code: 278-279-715-65175740
Inquiring minds want to know...
First on RSOF - Now on Reddit
Hey, my forum friends...hope everyone is doing great. I know I haven't posted in awhile. Normally this would of been something that I would have posted to the RSOF & Fansite thread but I still do not feel well enough yet to give that thread the attention it deserves so I thought I post this here.
It now appears that the Lmods have been assigned to respond to customer queries on Reddit now.
This is all well and good I guess since Jagex has already outsourced the bulk of their community engagement on RSOF to Keywords Studio and it makes sense, (kinda), that they would outsource their community engagement on other social media platforms too.
From what I gather, at one point there were 3 Keywords Studio employees assigned to RSOF for community engagement, tbh, I am not really sure how many there are presently on RSOF, (2 maybe?).
However, what I did notice was that the Lmod names being utilized on Reddit are not the Lmod names being utilized on RSOF. One of the questions I have is, if these are the same Keyword Studio Lmods being utilized on RSOF why are their Reddit handles different?
If they are not the same Keywords Studio Lmods being utilized on RSOF is Mod Poerkie informing the community that Jagex has increased their outsourcing of their community engagement to Keywords Studio (from 3 to 6)?
Key components to a companies success & par excellence in the area of customer service & community engagement are transparency, authenticity and accountability. Thoughts?
Inquiring minds want to know...
Edit to add in: You can view the Jmod replies made to the Reddit L-Mods join /r/runescap thread on Loki's Social Media News V21: Feb '20 thread, QFC 14-15-888-66141224, 5.4
First on RSOF - Now on Reddit
Hey, my forum friends...hope everyone is doing great. I know I haven't posted in awhile. Normally this would of been something that I would have posted to the RSOF & Fansite thread but I still do not feel well enough yet to give that thread the attention it deserves so I thought I post this here.
It now appears that the Lmods have been assigned to respond to customer queries on Reddit now.
This is all well and good I guess since Jagex has already outsourced the bulk of their community engagement on RSOF to Keywords Studio and it makes sense, (kinda), that they would outsource their community engagement on other social media platforms too.
From what I gather, at one point there were 3 Keywords Studio employees assigned to RSOF for community engagement, tbh, I am not really sure how many there are presently on RSOF, (2 maybe?).
However, what I did notice was that the Lmod names being utilized on Reddit are not the Lmod names being utilized on RSOF. One of the questions I have is, if these are the same Keyword Studio Lmods being utilized on RSOF why are their Reddit handles different?
If they are not the same Keywords Studio Lmods being utilized on RSOF is Mod Poerkie informing the community that Jagex has increased their outsourcing of their community engagement to Keywords Studio (from 3 to 6)?
Key components to a companies success & par excellence in the area of customer service & community engagement are transparency, authenticity and accountability. Thoughts?
Inquiring minds want to know...
Edit to add in: You can view the Jmod replies made to the Reddit L-Mods join /r/runescap thread on Loki's Social Media News V21: Feb '20 thread, QFC 14-15-888-66141224, 5.4
WHERE IS MY INGAME RSOF TITLE?!
21-Feb-2020 11:31:10 - Last edited on 21-Feb-2020 15:04:30 by Windsofnight
I hope there was no pineapple on them - she would be considered the Devil Incarnate in some quarters for this
Le Chat Guerrier
Bwian's Towel & Grief Shop
25-Feb-2020 01:30:27
@Finance, Hi, that is one way to interpret that information. On the other hand, since there are 3 Lmods here on RSOF & RSOF is mentioned in the information, that the 'Reddit Lmods' may be the same ones posting on RSOF but are using different names on Reddit? Who knows...
I did note on the General Chat thread that Tuffty is checking into it. Perhaps he will post here if & when he finds out anything.
Tuffty said :
Interesting read Fifi.
See what I can find out.
I don't use reddit.
I did note on the General Chat thread that Tuffty is checking into it. Perhaps he will post here if & when he finds out anything.
Tuffty said :
Interesting read Fifi.
See what I can find out.
I don't use reddit.
WHERE IS MY INGAME RSOF TITLE?!
26-Feb-2020 14:05:29
Quick find code: 278-279-715-65175740 Back to Top