Hello, I want to make a suggestion about how the Official Runescape Forums are moderated, because I think the current rules are causing some issues that make the experience worse for many users, and possibly contribute to lack of engagement.
Disclaimer: I will be discussing trolling, and online trolling behaviors, but I won't be naming any specific users, or specific threads. This thread is for suggestions, not calling people out.
1.
The status of these forums seems to be, overly moderated, and overly strict. Particularly in regards to off-topic posts, "flaming", and Naming and Shaming.
2.
This overly strict environment has led to abuse by players who provoke others with annoying behavior, and then use moderators against innocent users who called out annoying said behavior.
3.
Rules against baiting and provoking players are not being enforced. In this sense the moderators are not strict enough.
The Solution
Relax rules against off topic posting.
Currently a single post that is even slightly tangential is enough to warrant a warning, and having your whole post hidden. I think that is to far.
Allow Pointing out disruptive behavior.
Informing another user that someone is trolling should also not be considered flaming. Doing so often results in a warning and hidden post. This is frustrating because it prevents you from helping someone avoid interacting with trolls.
Allow for banter and heated debate
I think that allowing some level of banter or light name calling would actually be beneficial.
So many posts full of paragraphs of important, well thought argumentation, get removed entirely because they might have said "Idiotic" or called another user "Dumb"
Is that nice to say? No, but I think hiding entire posts over very minor insults is quite harmful to dialogue overall.
200m Woodcutting: 08/08/2021
Completionist: 09/10/2021