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Mod Hooli

Mod Hooli

Jagex Moderator Forum Profile Posts by user
Treemaid said :
It's too hard with so many external platforms to keep up with what's going on these days. Centralise communications here, make sure anything that's revealed off-site is also posted on your own forums and we're good! I know folks have drifted away from the forums, but that's mainly because they feel they're not heard here, and the only way to be heard is to Twitter/Reddit or whatever. Its a chicken/egg situation though, and it needs you guys to break the cycle and bring us back to a centralised and Jagex controlled communication platform again.

Thanks for the feedback on this. The future of the forums is something we are talking about often, especially in terms of what place it should have in the community.

While there is a chicken and egg scenario to growing a community for sure, there's also just a general evolution of how and where players like to talk online to take into account too. Wish I had answers to share today, but we're taking the time to properly consider all the ways we talk to players and how best to invest in them right now. Head of Community & Social, Runescape
Twitter: @JagexHooli

03-Jul-2020 12:59:21

Mod Hooli

Mod Hooli

Jagex Moderator Forum Profile Posts by user
Mrs Ana said :
Welcome, Mod Hooli! I too hope that with your introduction, we are given more representation and attention, specially here on the RSOFs. I concur with Archaeox's post and I hope something is done about it :) .

May I ask, what's the difference between Mod JD (Head of Social and Community ) and you (Lead Community Manager)?

Mod JD is focused on Social Media and our communication output to players with our players across multiple games.

My role is focused on leading the RS community team on how we better interact with players, grow our community and bring your voice effectively into the development team. Head of Community & Social, Runescape
Twitter: @JagexHooli

03-Jul-2020 13:00:54

Adarajin
Jan Member 2005

Adarajin

Posts: 14,224 Opal Posts by user Forum Profile RuneMetrics Profile
Little late to the party, but welcome.

I want to echo what others have said about bringing greater visible interaction to the Official RuneScape Forums by the golden JMod accounts. A good part of the reason that the forums are no longer as active as they used to be, is because players no longer see this as a successful place to contact a JMod. If you return, I'm certain that a lot of players will return as well. Things may be looking down now, but I see a light at the end of the tunnel;
Do you think I should get off the tracks?

05-Jul-2020 02:35:18

Archaeox
Dec Member 2011

Archaeox

Posts: 53,398 Emerald Posts by user Forum Profile RuneMetrics Profile
Mod Hooli said :
While there is a chicken and egg scenario to growing a community for sure, there's also just a general evolution of how and where players like to talk online to take into account too. Wish I had answers to share today, but we're taking the time to properly consider all the ways we talk to players and how best to invest in them right now.
Yeah, that's been the standard response to pleas for doing something with the forums for several years now.

You'll understand that we'd actually like to see some action instead.
~~~~ Just another victim of the ambient morality ~~~~

~~ Founder of the Caped Carousers quest cape clan ~~

!! Slava Ukraini - heroyam slava !!

07-Jul-2020 07:56:53

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