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Hello from Mod Hooli!

Quick find code: 254-255-630-66167741

Dec 2022

arthurbow007

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi Hooli
I am the parent of a young man with mild intellectual disability. He is a long time Runescape player - loves the game. He has got himself into difficulty with login. I'm not familiar with the game myself but from what I can work out there seems to be some confusion between different accounts and/or characters on different devices. He is only able to sign into Old School RS on his desktop computer while he is able to use RS3 on his mobile phone and laptop. We cannot work out what he has done wrong. So I am asking if someone could help me to sort out his account so that all his characters are accessible under one account registered in the same email address. I have been trying for weeks to sort this out but have given up. I have contacted Jagex Support but nobody has responded. I recently renewed his annual subscription (automatic renewal) but am unsure what level of access it permits. Any assistance you can give me with this will be greatly appreciated. MC

21-Dec-2023 18:27:31

May

2003

Tren

Forum Moderator Posts: 92,587 Emerald Posts by user Forum Profile RuneMetrics Profile

@ arthurbow007 - As this thread is over 3 years old, you'll find much better results if you create a thread in the Community Led Account Help Forum to describe the issues.

~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

21-Dec-2023 18:51:45

arthurcotton

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Thank you very much.

21-Dec-2023 19:51:55

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