Sorry Jagex, no vote for you this year.
Couple reasons:
A: Failed customer support: I cannot understand why you don't just hire one/two people at a cost of $100,000 per year. A single decent JMod could double forum morale.
B: Microtransactions: Non-cosmetic ones are a good way to kill your game. Also, your hundreds of cosmetic items literally could have revived every single square of RS. But nope...
C: Code of Conduct: Yes, there are flaws. And if you had decent customer support, you would have archived my posts.
D: Castle Wars: Not fixing absurd 5000 game requirement was silly.
But, all of these can be combined into one.....
E: Lack of Leadership: You don't have any. Here's a question, Jagex: if you could "Alan Smithee" yourself in the video games industry, just how many of your employees would go for it? My prediction: a bunch.
04-Oct-2013 23:50:28