2_Tron
said
:
I still remind you and others that ‘Bans/Mutes’ ‘
can’t be appealed through social media
’ as the only rightful place to appeal said ban/mute is through an accounts’ ‘
Account status
’ or through ‘
Jagex’s Support Centre
’ at the top-right of the website.
As I said various times with factual examples, people have been able to have their cases investigated by Jagex by using social media such as Reddit and Twitter/X. I never said that those venues replace the method of appealing a ban; however, as clearly evidenced from the illustrations that I explicitly shared with you, if it weren't for social media, those players in question wouldn't have had a chance here on the Forums as bans/mutes cannot be appealed nor discussed here.
I'm still perplexed as to what exactly you don't understand from the above. RuneScape players have successfully used social media to have their concerns promptly addressed by Jagex and will most definitely keep using it, something that we aren't able to freely do here on the RuneScape Forums.
10-Nov-2023 21:47:45
- Last edited on
10-Nov-2023 21:53:29
by
Mrs Ana
2_Tron
said
:
As Mod Twisted also stated is is that what he does on social media is solely assisting in matters of clarification if really needed.
No, that's incorrect. If you cared to fully read through Mod Twisted's Reddit and Twitter/X profiles, you will undoubtedly find countless instances where Mod Twisted has reversed bans.
That's not considered a "clarification". That's considered taking the correct and just action
.
Mod SteveW is....
I don't understand what you are trying to convey here. As I repeatedly said, social media has allowed RuneScape players to freely get things across to the correct people at Jagex. I'm shocked to notice how you don't see this as a positive thing for players and the community as a whole. If I were to post something on the RuneScape Forums about bans, I obviously wouldn't get anywhere, other than the Support page; however, just like those players that have been successful in having their bans checked again, it doesn't hurt to seek help using the path available with social media.
Having players get their bans reversed is always something positive for the community. I'm flabbergasted to see how you fail to comprehend that as a positive thing for the player base as a whole. I fully respect that you don't like social media, but as continuously mentioned, it's an indisputable fact that social media has helped us tremendously, whether you like it or not
.
10-Nov-2023 21:53:06
- Last edited on
10-Nov-2023 21:57:44
by
Mrs Ana
That Jagex/JMods do 'overturn bans' is done at the discretion of Jagex/JMods and has nothing to do with social media.
That social media helps 'tremendously' is the least 'totally flawed' if you look at the percentage it represents, looking at the total amount of game-abuse.
2_Tron
said
:
That Jagex/JMods do 'overturn bans' is done at the discretion of Jagex/JMods and
has nothing to do with social media
.
What? Are you serious right now? Please enlighten me on how these affected players would be able to share their concerns with Jagex if it weren't for social media. You cannot do that on the Forums as it's against the Rules. I'm referring to people that have already used
Appeal an offence
. If it weren't for social media, a lot of players would have never had a chance to voice their predicament to Jagex. And, thanks to social media and its community, some users have had the fortune to get their issues promptly resolved due to upvotes.
I know you wholeheartedly disagree with what social media represents, and I respect that; however, stating incoherences isn't going to make your statement true. Jagex Moderators overturning those bans at their own time and discretion, just like Mod Twisted does, is 100% due to social media because if it weren't for it, those users in question wouldn't have gone too far here on the Forums. Furthermore, the outreach that social media provides is immense and Jagex wouldn't like the negative reactions and wrath from its members.
13-Nov-2023 15:26:54
- Last edited on
13-Nov-2023 16:22:15
by
Mrs Ana
2_Tron
said
:
That social media helps 'tremendously' is the least 'totally flawed' if you look at the percentage it represents, looking at the total amount of game-abuse.
I have no idea what this means, but as I said, social media has tremendously helped Jagex and the RuneScape community as a whole. If it didn't or if it never did, as you so vehemently claim, then, I don't know why Jagex stills employs the use of social media
.
All in all, I feel as if we are running around in circles. Good luck with your thread
.
13-Nov-2023 15:28:26
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13-Nov-2023 16:04:45
by
Mrs Ana
Media is called social media not for no reason. While there ae always issues with small numbers of individual users, these tiny few won't affect the real world society to get the benefits of Social Media forums and such can't offer.
Natural selection dictates the future of Social Media anyway. If some parts of social media were bad or becoming bad, real world consumers and industries will ditch them or tune down their exposure to them. It will be no difference to Jagex. When the sentiments of that parts of the bad social media adversely affected Jagex, Jagex would be forced to reduce their spending and exposure on such deteriorating parts naturally. Even the bad parts of the social media would be "removed" by anybody, but they would be removing themselves due to natural selections.
For instance, we have seen Twitch banning some forms of gambling (dice, roulette etc) and stepping up efforts to crack down on phishing. Not that they wanted to, nor they could remove dice and such bad components, but the society forced them to then they had to... but the society isn't removing Twitch, and probably will never until Twitch removes themselves due to market sentiments or reinvest their money on content good for the society... like TV, sports, concerts etc.
13-Nov-2023 16:51:38
- Last edited on
13-Nov-2023 17:02:38
by
Dilbert2001