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Social Media is 'DONE'

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Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,311 Sapphire Posts by user Forum Profile RuneMetrics Profile
There are also plenty of things we can't show from forums. For instance, the "2 in the forum" may not know we can get hundreds of H'Odmments from Pumpkin Parties and do we expect everybody to come to the forum and believe this is the real fact?

Fortunately, there are social media like the Youtube where players can show us they got at least 18 pumpkins in a 3 minute party, worth 450 H'oddments already.

What's more important from this example is even if Jagex removed themselves from the likes of Youtube, they can't remove other Youtube users. That said, even if Jagex intentionally didn't show us anything about the greatness of the Pumpkin Parties through social media, some of the almost 350 million registered players will still make social media for the RS3 they love to participate in.

09-Nov-2023 20:31:03

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Mrs Ana said :
... social media has proven to be more effective to them as they are able to reach a wider audience ... ... after Jagex/JMods made it all possible here in '
Jagex's Website and Forums
'.

All the '
News - notifications - upgrades - updates
' and more things we need to know are launched here and here only where social media platforms have the ability to make use of these sources of information.

Social media didn't create anything at all, '
Jagex/JMods do provide everything
' to be shared by social media.

Bans/Mutes '
can't be appealed through social media
' as the only place to appeal said ban/mute is through an accounts' '
Account Status
' or through '
Jagex's Support Centre
' at the top-right of the website.

All pictures, are pictures of 'twisted account issues', which started in a totally different context therefore you are unable to prove your point, only said outcome which doesn't prove anything about the ability to use social media for appeals.

If social media was to be removed it takes less to no time for the '
RuneScape Community
' to find the '
RuneScape Official Forums
' and any '
in-game RuneScape Chat Service
' to keep in contact with each other and '
Jagex/JMods
'.

Everything can be found in '
The Lobby
' and started from there without even touching 1 bit of social media.

10-Nov-2023 08:44:30

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Dilbert2001 said :
Concurrent players counters mean almost 0 in this era, as they can mean totally different things among different games and websites of the very same company. I won't say RSOF is "done" because there are
"0 Active User Online"
. ;)

...[/gold] That you do not understand what is shown doesn't mean nothing is there.

Counters throughout The Internet say nothing but wanna make you believe a lot of things that aren't true.

10-Nov-2023 08:47:48

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
... after Jagex/JMods made it all possible here in '
Jagex's Website and Forums
'.

All the '
News - notifications - upgrades - updates
' and more things we need to know are launched here and here only where social media platforms have the ability to make use of these sources of information.

Social media didn't create anything at all, '
Jagex/JMods do provide everything
' to be shared by social media. Yes, they did make it possible during a time when 1) we have over 20 Jagex Moderators from Community Management constantly engaging with the community here and 2) when social media wasn't as influential as it is now . No matter how you put it and no matter if you agree with it or not -- which it's pretty evident that you are against it -- social media has proven beneficial to Jagex and its products. Otherwise, they wouldn't have the presence that they have on Reddit, Twitch, Discord, Twitter/X and any other platform that I may have missed.
===
2_Tron said :
Bans/Mutes '
can't be appealed through social media
' as the only place to appeal said ban/mute is through an accounts' '
Account Status
' or through '
Jagex's Support Centre
' at the top-right of the website. As evidenced by the example that I visibly shared with you on the previous page, Mod Twisted -- a member of Jagex's Anti-Cheating Team -- provides players the ability to have their bans checked at his/her own free time . If it helps to illustrate, please see his/her Reddit profile below, as well as his Twitter/X profile aforementioned:

https://www.reddit.com/user/JagexTwisted/comments/

10-Nov-2023 15:41:28

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
All pictures, are pictures of 'twisted account issues', which started in a totally different context therefore you are unable to prove your point, only said outcome which doesn't prove anything about the ability to use social media for appeals. Here's Mod Twisted's Twitter/X post stating that checking bans are done at their own discretion:



Source:
https://twitter.com/JagexTwisted/status/1483404357341220865


Now, here's Mod Twisted's Twitter/X replies where they check bans at their own discretion and free time:

https://twitter.com/JagexTwisted/with_replies


Here's an example where Mod Twisted even explicates the reason why an account was banned and what the account was doing:



https://twitter.com/JagexTwisted/status/1450779053179482114


Yea, with the use of the above examples, I am "unable" to prove my point that Mod Twisted uses his/her Twitter/X and Reddit accounts to try their best to assist players with bans and other related concerns at their own discretion and free time. I'm baffled as to why you fail to comprehend that if it weren't for the above, most likely, those players that have been assisted by Mod Twisted would have been SOL due to the fact that you can't appeal bans on the Forums.

10-Nov-2023 15:41:31 - Last edited on 10-Nov-2023 15:48:35 by Mrs Ana

Mrs Ana

Mrs Ana

Posts: 9,010 Rune Posts by user Forum Profile RuneMetrics Profile
Throughout the years, social media has proven helpful and beneficial to players, especially where players may have been wrongfully banned and/or hijacked. In those cases, as I'm sure you know, these players wouldn't be able to plead their cases here on the Forums as doing so is against the rules. For that reason, they head to social media, where its potential reach and members of the community may aid them into getting the attention of Jagex for further assistance. The best examples that I can think of are below:

https://www.reddit.com/r/2007scape/comments/14diq7p/an_update_on_recent_bans/


1. Mod Stevew providing updates on incorrect bans that were issued to players, something that, most likely, wouldn't have prevailed here on the Forums as appealing and/or contesting bans is against the rules. No way to have the attention of Jagex here.

https://www.reddit.com/r/2007scape/comments/136cxk5/comment/jippxmw/


2. Mod Stevew admitting that an account was hijacked due to human error by a Jagex Moderator. Again, this most likely wouldn't have gone that far here on the Forums because it is against the rules to request items back due to a hijack event.

https://www.reddit.com/r/2007scape/comments/ycd1wn/comment/itpme6i/


3. Mod Stevew stating that a mistake was made during the abuse report and offence appeal stage. Again, this wouldn't have been possible here on the Forums are it is against the rules to appeal bans/mutes.

All in all, I can gather that you are strongly against the use of social media by Jagex and that ought to be respected; however, to your liking or not, it's an indisputable fact that social media allows Jagex and anyone else for that matter to further express their ideas/concerns and reach a wider audience than the one currently here on RuneScape.com . I'd love to have J-Mods back on the Forums, but that ship has long sailed. Social media is here to stay, whether you enjoy it or not.

10-Nov-2023 15:41:35 - Last edited on 10-Nov-2023 15:51:01 by Mrs Ana

Dilbert2001
Jun Member 2006

Dilbert2001

Posts: 30,311 Sapphire Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
Dilbert2001 said :
Concurrent players counters mean almost 0 in this era, as they can mean totally different things among different games and websites of the very same company. I won't say RSOF is "done" because there are
"0 Active User Online"
. ;)

...[/gold] That you do not understand what is shown doesn't mean nothing is there.

Counters throughout The Internet say nothing but wanna make you believe a lot of things that aren't true.

I completely don't believe anything like concurrent players counter on the internet, especially the self-reported numbers by a company.

However, some companies may fake their numbers of all their products to make one product apparently the standout. This kind of shady and poopy practices won't escape the eyes of real world consumers. However, what good does Jagex do to show the world the RSOF has "0 active users online" to make them think RSOF is dead?

Frankly, when you go to official forums of many AAA games, there aren't many players active on the forums neither. Not saying there are really just a couple of users still using the RSOF (there probably are still tens if not hundreds browsing) but it is time we need to admit there are a lot more users browsing on the social media.

Besides, do you really believe if social media don't exist, a lot of users will flood to the RSOF? Wishful thinking. Some people will still make content from other social media Jagex don't pay much attention to, like TikTok and Instagram. Jagex users will still go there instead of the RSOF because they can watch videos/aminations and music where they can't in the RSOF and other forums.

10-Nov-2023 17:21:54

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
@Mrs Ana, since the beginning of Jagex/RuneScape, JMods have been using ‘
The RuneScape Official Forums
’ as well as ‘
Website of Jagex/RuneScape
’ as their main channel for ‘news and all future information’ regarding Jagex/RuneScape, all together.

‘
This is the core of feedback ... for Jagex/JMods and The RuneScape Community and other people involved.
’

It started long before social media existed, social media as how we see it now. Jagex/JMods were, and still are, ‘communication specialists’ when it comes to ‘community management/engagement’ whatever kind of circumstance/situation we are in at the moment, or were in the past.

Since the Media Industry forced Jagex into engaging in social media, Jagex/JMods were forced to work with social media and prohibited to use their ‘
Website & Forums
’.
However … there was one group the Media Industry couldn’t force into using social media and that were players.

‘
So the core of feedback was saved … The RuneScape Community in charge.
’

The RuneScape Community are free to choose … as happened and The RuneScape Official Forums & RuneScape Website … saved forever.

In The RuneScape Official Forums you will find enough players who will keep this place alive as long as possible regardless what happens outside … outside is what you call social media.

Jagex/JMods still have to follow said ‘policy/agreements’ off the Media Industry, as Jagex/JMods still do living up to their end of the bargain.

------------

I still remind you and others that ‘Bans/Mutes’ ‘
can’t be appealed through social media
’ as the only rightful place to appeal said ban/mute is through an accounts’ ‘
Account status
’ or through ‘
Jagex’s Support Centre
’ at the top-right of the website.

------------

... continued

10-Nov-2023 21:40:48

2_Tron

2_Tron

Posts: 23,025 Opal Posts by user Forum Profile RuneMetrics Profile
Appeal an offence <- (link) at ‘
Jagex’s Support Centre
’

------------

As Mod Twisted stated -> ‘
Support is the correct line of contact for bans.
’

As Mod Twisted also stated is is that what he does on social media is solely assisting in matters of clarification if really needed.

Mod SteveW is an overall expert in many things and keeps, as a supervisor (if I am free to say so), busy with both sides, Jagex and The RuneScape Community together, and place critical notes at both sides investigating a lot of things to overall keep security as tight as possible for both ‘Jagex/JMods/RuneScape/RuneScape Community’ as a whole.
… And yes, you’ll see him every now & then explaining, one thing or the other, based upon a lot of investigations and analysis of lots of data, data Jagex/JMods do have, which explains what is at stake.

It is obvious that you see social media as being ‘the holy grail’ for appeals/account issues but it is not, it merely is a tool Jagex/JMods were forced to use, forced by the Media Industry.
… And yes, social media didn’t create anything at all. Everything was created by Jagex/JMods in cooperation with The RuneScape Community and others. Social media is just a tool players are free to use.

Social media never did play a part in creating … social media was created, and now, rapidly going down the drain.

10-Nov-2023 21:42:26

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