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Clan Permission Rewrite

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Zyphix
Sep Member 2010

Zyphix

Posts: 3,919 Adamant Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Hi <span style="color:#F3B13F;font-family:KingthingsPetrockRegular,Kingthings Petrock,Verdana,Arial,FreeSans,sans-serif;font-size:1.25em;">Zypher X</span>,

At no point did any of the Clan mod team state that Mod Maz had been swapped onto achievements. We stated the work she was needed for was essential and urgent, otherwise we would not have put on hold a task we consider as important as the Clan Permissions rewrite.
Apologies. All we seem to have to work with here are assumptions. I just go by what the majority notion was.
Clan:
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Void Nation
~°l||l
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Balance is Eternal


JAGeX Verified Clan Site:
voidnation.boards.n3t

05-Aug-2014 01:53:40

Bresmine
Oct Member 2023

Bresmine

Posts: 4,609 Adamant Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
...it is worth remembering that Clans is only one of the areas that Mod Maz covers...


This is true, and definitely understandable. But my questions is this:

Given the proclaimed 'high priority' given to clans and the relatively heavy workload that comes with Maz's long list of clan to-do's, it seems it would be more responsible for Jagex to assign at least one whole person to clans and nothing else . At least until our big, necessary fixes are done.

Mod Maz is lovely and does an amazing job, but we need more than a fraction of a person's time to see any real progress with the substantial number of issues that our collective clan community has brought forth. We have been adding to her list much faster than she can work through it. So why is this not possible? Why is one person too much for us to ask for?

Obviously, we don't really get a say in how Jagex's "resources" are allocated. And I'm assuming that you don't either. It is clear in all of your forum posts that you care about our community and really want to help us. So where is the roadblock? What exactly is standing in the way? And lastly, is there anything at all that we can do to help support you in supporting us?

Although we all get frustrated and outlet sometimes, at heart I think we all know that venting is not helping either you or ourselves. I respect that Jagex limits the kinds of things you can tell us about what goes on behind the scenes at HQ, but I hope Jagex understand that, for many of us, not knowing is the hardest part.

Blessed be.

Bresmine

of
The Halls of Light
BRESMINE
| Perpetual Noob | XP Extraordinaire | Leader of
The Halls of Light

05-Aug-2014 06:30:50

Freud

Freud

Posts: 6,469 Rune Posts by user Forum Profile RuneMetrics Profile
Bresmine said :
Mod Matthe said :
...it is worth remembering that Clans is only one of the areas that Mod Maz covers...


This is true, and definitely understandable. But my questions is this:

Given the proclaimed 'high priority' given to clans and the relatively heavy workload that comes with Maz's long list of clan to-do's, it seems it would be more responsible for Jagex to assign at least one whole person to clans and nothing else . At least until our big, necessary fixes are done.

Mod Maz is lovely and does an amazing job, but we need more than a fraction of a person's time to see any real progress with the substantial number of issues that our collective clan community has brought forth. We have been adding to her list much faster than she can work through it. So why is this not possible? Why is one person too much for us to ask for?

Obviously, we don't really get a say in how Jagex's "resources" are allocated. And I'm assuming that you don't either. It is clear in all of your forum posts that you care about our community and really want to help us. So where is the roadblock? What exactly is standing in the way? And lastly, is there anything at all that we can do to help support you in supporting us?

Although we all get frustrated and outlet sometimes, at heart I think we all know that venting is not helping either you or ourselves. I respect that Jagex limits the kinds of things you can tell us about what goes on behind the scenes at HQ, but I hope Jagex understand that, for many of us, not knowing is the hardest part.

Blessed be.

Bresmine

of
The Halls of Light


Wow! Beautifully written! Hear Ye!
.......:::::::;;;;;;;;
¸.·°´¯`°·.¸
;;;;;;;:::::..
Freud
;;;;;;;:::::::....
¸.·°´¯`°·.¸
.......::::::;;;;;;
`°·.¸
Clueless Adventurers
¸.·°

06-Aug-2014 08:12:00

Nyza

Nyza

Posts: 442 Silver Posts by user Forum Profile RuneMetrics Profile
Freud said :
Bresmine said :
Mod Matthe said :
...it is worth remembering that Clans is only one of the areas that Mod Maz covers...


This is true, and definitely understandable. But my questions is this:

Given the proclaimed 'high priority' given to clans and the relatively heavy workload that comes with Maz's long list of clan to-do's, it seems it would be more responsible for Jagex to assign at least one whole person to clans and nothing else . At least until our big, necessary fixes are done.

Mod Maz is lovely and does an amazing job, but we need more than a fraction of a person's time to see any real progress with the substantial number of issues that our collective clan community has brought forth. We have been adding to her list much faster than she can work through it. So why is this not possible? Why is one person too much for us to ask for?

Obviously, we don't really get a say in how Jagex's "resources" are allocated. And I'm assuming that you don't either. It is clear in all of your forum posts that you care about our community and really want to help us. So where is the roadblock? What exactly is standing in the way? And lastly, is there anything at all that we can do to help support you in supporting us?

Although we all get frustrated and outlet sometimes, at heart I think we all know that venting is not helping either you or ourselves. I respect that Jagex limits the kinds of things you can tell us about what goes on behind the scenes at HQ, but I hope Jagex understand that, for many of us, not knowing is the hardest part.

Blessed be.

Bresmine

of
The Halls of Light


Wow! Beautifully written! Hear Ye!


Totally agree and support :)
You my friend, need to
Be Happier
. :D

06-Aug-2014 16:45:22 - Last edited on 06-Aug-2014 16:46:47 by Nyza

Mod Matthe

Mod Matthe

Jagex Moderator Forum Profile Posts by user
Not ignoring the thread - the answers though are complicated so will have a chat on this end before I respond properly.

It is always worth remembering though that it is really unusual to have a mod dedicated to an area of the game such as we have Mod Maz - the only other examples I can think of are things like UI which have a direct effect on everyone who plays. Usually development occurs purely on a scrum basis so a team will work for a series of sprints on a task until that task is complete and then they will switch onto something else entirely, quite possibly completely unrelated. We purposefully do not do this with Clans.

But anyway, I'll have my chats and try to get you a proper answer. :)

Mod MattHe
Community Management
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06-Aug-2014 16:55:42

Freud

Freud

Posts: 6,469 Rune Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Not ignoring the thread - the answers though are complicated so will have a chat on this end before I respond properly.

It is always worth remembering though that it is really unusual to have a mod dedicated to an area of the game such as we have Mod Maz - the only other examples I can think of are things like UI which have a direct effect on everyone who plays. Usually development occurs purely on a scrum basis so a team will work for a series of sprints on a task until that task is complete and then they will switch onto something else entirely, quite possibly completely unrelated. We purposefully do not do this with Clans.

But anyway, I'll have my chats and try to get you a proper answer. :)


What about the Ninja Team? Dukes? Team 1? Funnel? The list goes on...
.......:::::::;;;;;;;;
¸.·°´¯`°·.¸
;;;;;;;:::::..
Freud
;;;;;;;:::::::....
¸.·°´¯`°·.¸
.......::::::;;;;;;
`°·.¸
Clueless Adventurers
¸.·°

06-Aug-2014 17:43:35

Bresmine
Oct Member 2023

Bresmine

Posts: 4,609 Adamant Posts by user Forum Profile RuneMetrics Profile
Mod Matthe said :
Not ignoring the thread - the answers though are complicated so will have a chat on this end before I respond properly.

It is always worth remembering though that it is really unusual to have a mod dedicated to an area of the game such as we have Mod Maz - the only other examples I can think of are things like UI which have a direct effect on everyone who plays. Usually development occurs purely on a scrum basis so a team will work for a series of sprints on a task until that task is complete and then they will switch onto something else entirely, quite possibly completely unrelated. We purposefully do not do this with Clans.

But anyway, I'll have my chats and try to get you a proper answer. :)


I don't need a speedy answer, so please don't feel rushed. I'd rather give you time to speak to your colleagues so that you can give us something substantial. Thank you for passing it on!

And even if we can't have someone allocated to clans permanently, couldn't it be possible just for some of our bigger projects? Wasn't Chris L allocated to Araxxor for the duration of the project? It was his baby. Why can't Maz, or anyone, be allocated to the permissions rewrite for its duration? If we can't have permanence, its understandable. But I'm sure there is some point in the middle that we could meet.

I'm not trying to be stubborn or demanding. Mostly I'm just trying to figure out best I can where we stand. If it can't be done, then it can't be done and we'll all just have to live with that. But you can't blame a girl for tryin', eh? :)

If there's anything that we can do on our end to help you, please let us know. I'm sure many of us would be happy to oblige.

Bresmine

of
The Halls of Light
BRESMINE
| Perpetual Noob | XP Extraordinaire | Leader of
The Halls of Light

06-Aug-2014 18:14:36 - Last edited on 06-Aug-2014 18:26:59 by Bresmine

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