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SpectreGh0st

SpectreGh0st

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Subzero,

I'm honestly not sure where to begin, so I'll start by thanking you for your lengthy feedback on the project. Part of the issue with prior feedback on this thread (Which Sani was kind enough to compile on this page), is that the vast majority of feedback has been people demanding it to be shut down, rather than offering ways to improve what they feel is a flawed program. We would be more than happy to update and/or remake this project so that it satisfies everyone, but we need people to tell us what they feel the specific problems are, rather than saying "This is wrong on so many levels."

Subzero said :
Objectification
I'm beginning to see your concerns with this. I will readily admit, when creating this project, many of us were thinking in terms of large clans which didn't always offer that social aspect that you brought up. In that instance, it was intended to be a rating as to what the clan provides to its members.

Subzero said :
Method of Comparison

Differing types of clans were taken into consideration when building this project. Ultimately, we found it would be easier to ignore various types of clans, as someone who would have been leaving a review would already know what type of clan it is that they're rating.

As far as Citadels go, a "Tier 8" was put in place because many clans see Tier 7 and "maxed" as being separate enough achievements to deliberately point out, whenever they've "maxed" their Citadel. Although differences are cosmetic, we felt the level of prestige was high enough to warrant its own category.

Thanks for the feedback on frequency of events. This will be passed on right away.

06-Jan-2017 02:14:55

SpectreGh0st

SpectreGh0st

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Subzero said :
Value of Feedback
In regards to mandatory Citadel work, this is not always specified with clans, so we felt it was important to include. It is seen very frequently, but it's still not something that is always readily available.

A "moderation team" doesn't have to be a dedicated group of people charged with maintaining order in a clan - it can be any rank that is able to sufficiently handle an issue that may arise. A clan leader, for example, is a moderator. Same goes for Deputy Owners. The question regarding the reaction time of moderators is only in reference to how quickly issues can be resolved.

For offsite options that clans provide, we felt as though these were common enough (especially in more successful clans, such as the ones in CLF) to warrant having its own section. However, it would be very hard for us to include questions on how many exist, which ones exist, and how many of these are actually used regularly by clan members. That was why we had left it as an ambiguous "1 to 10" rating. That said, I will pass your feedback along to discuss how that section may be improved.

For ranking, methods of ranking vary from clan to clan by so many extremes that we felt our best course of action was to have people vote on how fair they felt the ranking system is. It's very hard to create a list of different types of ranking when there are infinitely many that exist.

For a mandatory comment box, as you can see previously on posts on this thread, many people have expressed displeasure at the idea of how every question is mandatory. I don't believe a comment box for every qeustion is warranted, nor is making that question box a mandatory response.

06-Jan-2017 02:25:41

SpectreGh0st

SpectreGh0st

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Subzero said :
Fraud Checking


Unfortunately, it's not always possible for us to directly contact the person who made the reviews, so we're forced to do the best we can in making sure reviews are reasonable accurate. I agree that the issue of zero repercussion is an issue, and I will be meeting with other members to discuss a solution to this.

Subzero said :
Aggressive Enforcement of your Product
I've tried to avoid being aggressive in trying to promote this project, which is why I've said from the very beginning that we're seeking feedback on it. For generating a new user token, unfortunately Google Forms only allows the option of 1 submission or unlimited submissions, rather than limited submissions to say, five or so. We'd also contemplated having Google Forms require people to be signed into Gmail in order to take the survey, but this plan was scrapped over concerns that people taking the survey would mistake it for being an attempt on their accounts, even though we wouldn't be receiving the names of the email addresses.

Finally, that response to Kibbles RNC was from my Division Captain, not from myself. Those views expressed in italics were not of my own opinion, they were from hers.

06-Jan-2017 02:38:07

SpectreGh0st

SpectreGh0st

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Subzero said :
I believe you should abandon or reinvent this. Why not create a comparison database for clans rather than a rating database? A simple, quick way to compare clans on numerical data rather than objectifying their values, such as:

- Citadel Tier
- Membercount
- Total XP
- How many logged in, in the past X days
- Event frequency (daily, weekl
I'm not sure Clan Score would be abandoned, but it could certainly be recreated into something else. I'm quite interested in your pitch on a comparison database, and this could be made into something that clan leaders might enjoy more.

On that note, I've been made aware of something called "Blasty's Clan Logger," from discussions that have taken place on the CLF Discord, and how this program is no longer being updated. I'm quite interested to learn what is is and how it works, and if perhaps P.U.R.G.E. could create a new one that is regularly updated. If so, perhaps even expand on the idea to include more information.

If you could get back with me on that idea, I'd greatly appreciate it.

06-Jan-2017 02:42:32

Sicariu
Feb Member 2011

Sicariu

Posts: 9,648 Rune Posts by user Forum Profile RuneMetrics Profile
You can find more info about Blasty's Clan Logger here: Clan List Logger

OT: I'm glad that you're open to feedback on this project, but judging on the initial responses from the Clan Leaders here, it doesn't seem like there is much desire for this project. We should be asking you more questions about what the goal of this project is.

For clan leaders, how would it benefit us?

For clan members, how would it benefit them?

For people searching for a new clan, how would it benefit them?

For the people behind the creation of this project, what's in it for them?

And for the issue I raised previously about statistics being skewed from a lack of input, this would need to be easily accessible for members of the clan community for it to present accurate results. I don't really see how this is feasible being that we're not allowed to advertise these types of things on the public forums.
~ Sicariu
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No Sigil No Sleep
- founded 1 April 2013
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06-Jan-2017 03:09:39

SpectreGh0st

SpectreGh0st

Posts: 47 Bronze Posts by user Forum Profile RuneMetrics Profile
Thanks for the Clan Logger. We'll be taking a look at it ASAP. Is Blasty fairly easy to reach? We may need to contact him to ask some questions on how it works.


For clan leaders, how would it benefit us?

(Assuming results aren't skewed) To help give credibility to their clan by showing they're rated positively. I'm sure that good ratings would be beneficial for recruitment

For clan members, how would it benefit them?

To see how their clan compares against others, if there's something "better" out there for them or if they're in the best clan for what they want.

For people searching for a new clan, how would it benefit them?

It'll help them narrow down their choices in clans they might be looking at joining.

For the people behind the creation of this project, what's in it for them?

Absolutely nothing. We work for P.U.R.G.E., which contains its own set of rewards and perks.

06-Jan-2017 03:33:02

Kibbles RNC

Kibbles RNC

Posts: 130 Iron Posts by user Forum Profile RuneMetrics Profile
Sub hit it on the head with his points, especially about objectification. Honestly, I dislike this because it's just dehumanizing clans. You can't put my clan's 10 year history, culture, and people in your silly Google form. That's the biggest aspect of our clan. Not whether capping is mandatory or not.

And furthermore, as a clan leader, I don't want any issues caused by this or any additional stress from it. Look, all of us do this for free. We don't make any money off of this, we do it because we love it. We're not selling a product or a service. I'm just trying to make the people I care about happy and continue something that I've believed in now for 10 years and worked at relentlessly, while in middle school, high school, undergrad, masters, and now working. Where's that in your form?

Point is - nobody knows my clan until they step foot in it. And I don't want anything else, especially from an unofficial source, representing us. Want to know what's wrong? Your entire premise. Clans should represent themselves as they see fit. So, if some of you agree with this, then by all means those clans should have the option to participate, but I do not and my clan will not be represented by extemist responses (which it's stasticially been shown that the only people who respond to these types of surveys are extremes on either side). Hope this clears it up.

Please stop thinking you can turn literally the best experience RuneScape has to offer into a 1-10 rating.
Kibbles RNC
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06-Jan-2017 06:41:25

SnakeLady
Oct Member 2023

SnakeLady

Posts: 983 Gold Posts by user Forum Profile RuneMetrics Profile
I am 100% against this. All it takes is a player who was not happy and left your clan, to give it a bad rating? No way! There are way too many things that can go wrong with this. And to boot people can leave feedback about a clan they are not even in? No way!!

Clans are not meant to be rated so please just leave it at that.

Snakelady

06-Jan-2017 07:22:52

SnakeLady
Oct Member 2023

SnakeLady

Posts: 983 Gold Posts by user Forum Profile RuneMetrics Profile
Kibbles RNC said :
Sub hit it on the head with his points, especially about objectification. Honestly, I dislike this because it's just dehumanizing clans. You can't put my clan's 10 year history, culture, and people in your silly Google form. That's the biggest aspect of our clan. Not whether capping is mandatory or not.

And furthermore, as a clan leader, I don't want any issues caused by this or any additional stress from it. Look, all of us do this for free. We don't make any money off of this, we do it because we love it. We're not selling a product or a service. I'm just trying to make the people I care about happy and continue something that I've believed in now for 10 years and worked at relentlessly, while in middle school, high school, undergrad, masters, and now working. Where's that in your form?

Point is - nobody knows my clan until they step foot in it. And I don't want anything else, especially from an unofficial source, representing us. Want to know what's wrong? Your entire premise. Clans should represent themselves as they see fit. So, if some of you agree with this, then by all means those clans should have the option to participate, but I do not and my clan will not be represented by extemist responses (which it's stasticially been shown that the only people who respond to these types of surveys are extremes on either side). Hope this clears it up.

Please stop thinking you can turn literally the best experience RuneScape has to offer into a 1-10 rating.


This couldnt of been said better! Again, as stated above, 100% against this.

06-Jan-2017 07:24:12

Ledr Knuckls

Ledr Knuckls

Posts: 1,257 Mithril Posts by user Forum Profile RuneMetrics Profile
like i stated before on page 2 or 3, 100 % against this, and this thread should honestly be locked and looked at by the mods.


and snakelady, kibbles, subzero have said it all awsome on against this whole rate a clan.
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06-Jan-2017 07:25:52 - Last edited on 06-Jan-2017 07:27:40 by Ledr Knuckls

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