Forums

Reporting Content Issues Thread is sticky

Quick find code: 443-444-1-66087436

Anpu
Jul Member 2023

Anpu

Posts: 1,104 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7
Model Number: SM-G930U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 8.0.0

Playtime (Approx): 10 hours
What is the issue?: Cannot progress in the quest Pieces of Hate; stuck as Baron von Hattenkrapper with no control interface. (I suspect A Clockwork Syringe may have a similar issue)
Where is the issue?: Braindeath Island (Pieces of Hate)
Does restarting the client fix the issue?: No, but it does let me continue playing other content.

31-Oct-2019 04:34:05

ASH and BONE

ASH and BONE

Posts: 51 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: huawei
Model Number:media pad M3 LTE
Location:AUstralia
Wifi: N/A
Cellular:4G LTE
Data Provider:amaysim
OS:android
OS version:7.0

Playtime (Approx):straight away - 0mins
What is the issue?:there is no way to sheath , unsheath your weapons
Where is the issue?: all areas
Does restarting the client fix the issue?:no

at the moment there is no feature on mobile to allow you to sheath or unsheath your weapons on mobile as you can on desk top ( by pressing * or right clicking the minimize action bar button)
maybe adding the option to the combat interface button as a right click option ,
thanks

31-Oct-2019 05:32:33

DeshHereToo

DeshHereToo

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note10+ 5G
Model Number: SM-N976V
Location: United States
Wifi: Yes
Cellular: 5G
Data Provider: Verizon
O*: Android
OS version: 9

Playtime (Approx): Any

What is the issue?: When using the pen of my Samsung Note to "right-click" something with multiple options such as an Anvil the cursor of the pen will automatically select the first option touched by the cursor before the phone is actually tapped by the pen.

Where is the issue?: Any time something is long-pressed/right-clicked with the pen

Does restarting the client fix the issue?: No

08-Nov-2019 23:56:42

T imm
Jun Member 2020

T imm

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy s10+
Model Number: SM-g975F
Location: Australia
Wifi: Yes
Cellular:
Data Provider: Telstra
OS: Android
OS version: 9

Playtime (Approx):
What is the issue?: "Jungle Potion" quest bug
Where is the issue?: Handing in the first herb "Snake weed" to Trufitus caused a continuous loop where the herb was never handed in and could not progress with the quest.
Does restarting the client fix the issue?: No - Completed the quest on desktop version to avoid the bug again. tried retarting client and phone along with selecting all quest dialog options.

19-Nov-2019 22:38:12

Geamgamer

Geamgamer

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note 9
Model Number:
Location: usa
Wifi: yes
Cellular: yes
Data Provider: verizon
O*:
OS version: latest

Playtime (Approx): 30 hours
What is the issue?: No way to unsheath the butter fly net to use it
Where is the issue?: everywhere
Does restarting the client fix the issue?:no

30-Dec-2019 23:15:43

Ragonyr
Nov Member 2019

Ragonyr

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Sony Xperia z2compact
Model Number:
Location: Sherbrooke, QC, Canada
Wifi: tried it
Cellular: tried it on LTE
Data Provider: Videotron
O*: Android
OS version: most recent

Playtime (Approx): hundred hours or more
What is the issue?: in the clockwork syringe quest, while on blood-something Island, whe are supposed to control Baron, a seagull, to bomb 5 mofos.
According to guide, there should be some arrows to control the damn seagull, but there is none.
Where is the issue?: the bird flies straight, no ways to control it. Tried to have all screens closrd(inventory, chat, minimap), it's still not working there.
Does restarting the client fix the issue? Nope, tried at least 3 times

22-Jan-2020 18:56:06 - Last edited on 24-Jan-2020 12:40:26 by Ragonyr

GoonieXL

GoonieXL

Posts: 6 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung note 9
Model Number:
Location: Jacksonville, NC
Wifi: yes
Cellular: 4G LTE
Data Provider: ATT
O*: Android
OS version: most recent

Playtime (Approx): years
What is the issue?: Clockwork syringe quest is missing controls to the bird perched on the rock that is supposed to drop canon balls. I've reported this in game a while ago and it still hasn't been reloved. I know it's not my device because theres another post on here with the same issue. I'm almost down to only 10 quests remaining to complete and I dont need this holding me back.
Where is the issue?: bloodsplatter isle
Does restarting the client fix the issue? No

04-Feb-2020 22:05:56

dragansbaine
Oct Member 2023

dragansbaine

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: one plus 6t
Model Number:
Location: pittsburgh
Wifi: yes verizon
Cellular:
Data Provider: verizon
O*:
OS version:

Playtime (Approx): a week or two
What is the issue?:I did not get my free gifts after the first cosmetic unlock
Where is the issue?:in my bank lol
Does restarting the client fix the issue?:no im on it at night and on comp during the day
dragansbaine from 2003 im back baby

03-Mar-2020 15:20:26

dragansbaine
Oct Member 2023

dragansbaine

Posts: 22 Bronze Posts by user Forum Profile RuneMetrics Profile
dragansbaine said :
Device name: one plus 6t
Model Number:
Location: pittsburgh
Wifi: yes verizon
Cellular:
Data Provider: verizon
O*:
OS version:

Playtime (Approx): a week or two
What is the issue?:I did not get my free gifts after the first cosmetic unlock
Where is the issue?:in my bank lol
Does restarting the client fix the issue?:no im on it at night and on comp during the day
forgot pls pm me if ya like and can explain why im not getting the free testing gifts
'
dragansbaine from 2003 im back baby

03-Mar-2020 15:21:09

kikoperson
May Member 2019

kikoperson

Posts: 8 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A20
Model Number: SM-A205YN
Location: Australia
Wifi: yes
Cellular:
Data Provider:
OS: Android
OS version: 9

Playtime (Approx):

What is the issue?:Cannot progress in quest "Cold War"; I have no way to perform the greeting emotes to the penguin in the zoo. From what clan mates have said, a screen with emotes is supposed to appear.
Where is the issue?: Ardougne Zoo
Does restarting the client fix the issue?: no

23-Apr-2020 08:46:36

Quick find code: 443-444-1-66087436 Back to Top