RuneScape Forum Archive | Reporting Content Issues

darn 42

Posts: 151 Iron Posts by user Forum Profile RuneMetrics Profile

Device Name: Pixel 2
Location: Minneapolis, Minnesota
Wifi: Yes
Cellular: N/A
Data Provider: N/A
OS: Android 9.0:
OS version: Android 9.0

Playtime: Recreatable at any time

What is the issue?: Click animation becomes a shortened version of the PC animation. Instead of the Red or Yellow expanding circle, it becomes the "X" for a moment.

Recreation steps:
> Boot App fresh through a homescreen app icon and log in to any world
> Exit to home screen using the phones native home button
> Return to runescape context by clicking the homescreen icon again
> It will show a loading screen immediately, then resume game exactly where it was left before going to home screen
> Interacting with anything in game will work properly, but on interaction, it will show the wrong sprite animation.

Rebooting fix issue?: Yes

14-Mar-2019 18:46:41 - Last edited on 14-Mar-2019 18:47:23 by darn 42

Sep

2006

Calcarb

Posts: 1,371 Mithril Posts by user Forum Profile RuneMetrics Profile

Edited to say that I logged out and couldn't then log back in but went right back to where I originally loaded the game onto phone and began playing from there, where it eventually opened the game from the start. The rock strikers are back as normal. Sorry I am not very technical so not sure what had happened.

Towarts11 said :
Device name: Google Pixel 2XL
Model Number: 2XL
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: P

Playtime (Approx): 10 minutes
What is the issue?: Most NPC models/character models are invisible. You can see the model's shadow but nothing else.
Where is the issue?: Happened to me at the POF
Does restarting the client fix the issue?: No

OnePlus6
Android version 9
OxygenOS version 9.0.2
WiFi provided by Plusnet
About an hour overall playing time on mobile.

World 84 at the Rocktail and the Living Rock Strikers only have shadows but the Protectors seem to be correct.

Am loving the Mobile Beta its great thanks for all the work you have put into bringing this onto mobile for us.

16-Mar-2019 03:27:54 - Last edited on 16-Mar-2019 05:35:12 by Calcarb

Jukebox345

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Razer Phone 2
Model Number:
Location: UK
Wifi: Yes
Cellular: 4G
Data Provider: 3
OS:
OS version: 8.1.0

Playtime (Approx): N/A
What is the issue?: No way to view prizes in the treasure hunter categories screen to know which to use your hearts of ice on
Where is the issue?: Treasure hunter categories screen
Does restarting the client fix the issue?: No

17-Mar-2019 15:46:17

Crouble

Posts: 628 Steel Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy A6 (2017)
Model Number: SM-A520F
Location: Belgium
Wifi: Yes
Cellular: 4G
Data Provider:
OS: Android
OS version: 8.0.0

Playtime (Approx): Doesn't matter
What is the issue?: Runes not clearly visable
Where is the issue?: Elite scroll lockboxes
Does restarting the client fix the issue?: Nope

18-Mar-2019 11:08:32

Dec

2023

Agile Heart

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile

Device Name: Samsung Galaxy 9+
Location: United states, Indiana
Wifi: Yes
Cellular: Yes
Data Provider: Verizon
O*: Android 9.0:
OS version: 9

Playtime: Several hours/Night cycle

Issue: I'm not sure if i'm the only one experiencing this or if there already is a fix available but the night cycle in game renders it almost impossible to play as even with the graphics of my phone during the night cycle everything becomes a dark formless mess. I'm reduced to huddling around a bank and working on crafting skills or working in places that have a prebuilt light source but if i attempt to go into say taverly slayer dungen it becomes near impossible to traverse as everything becomes more or less a formless blob of dark colors. I've cranked the brightness in game to the max and it still has not helped. If there is a way to turn off the day night cycle or to increase the light during the night cycle that woule be of great help. (Sorry if there already is a patch or fix for this i am a old player returning thanks to this amazing mobile app.)

19-Mar-2019 00:41:14

Feb

2023

NocturneWake

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S9
Model Number: SM-G960U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android P
OS version: 9

Playtime (Approx): 30 mins
What is the issue?: During the Kings Ransom Quest, the camera becomes locked. It is fixed in a position where you cannot tap on the witnesses to continue the quest past the court case. The cut scene plays out, not showing the full room as in the Desktop version.
Where is the issue?: Seers Village Court House Down Stairs
Does restarting the client fix the issue?: No

19-Mar-2019 03:53:27

MikeTheBomb

Posts: 124 Iron Posts by user Forum Profile RuneMetrics Profile

Device name: LG V30
Model Number: VS996
Location: US
Wifi: No
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: VS99620i

Playtime (Approx): Couple hours.
What is the issue?: In the quest River of Blood I am unable to see Safalaan charge his sonic wave attacks which results in me dieing repetitively.
Where is the issue?: River of blood quest. Top of Castle Drakan
Does restarting the client fix the issue?: No.

21-Mar-2019 14:18:52

Smileymand

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Oneplus 6T
Model Number: A6013
Location: Denmark
Wifi: No
Cellular: 4G
Data Provider: Telmore
OS: Oxygen OS
OS version: 9.0.12

Playtime (Approx): 30 hours maybe?
What is the issue?: When moving an item in your inventory the option to drop or alch pops up as intented, however if you move an empty inventory slot that has previously contained an item, the options pops up as well. It does not happend if the slot have not contained an item, and it is removed only when you move another item
Where is the issue?: UI inventory
Does restarting the client fix the issue?: Yes

23-Mar-2019 19:57:35

ZeroRng4Me

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile

I was using mobile to burst dust devils and now my defense lvl is 2 and I cant fix it this sucks so bad I was playing mobile and I used burst at smoke,devils and now my account has 2 defense what do I do I dont want a ruined pure

25-Mar-2019 04:09:58

Zlendari

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Device name: Samsung Galaxy S8
Model Number: SM-G950F
Location: United Kingdom
Wifi: Yes
Cellular: 4G
Data Provider: Vodafone
OS: Andriod
OS version: 9

Playtime (Approx): The same result after 2 hours or 2 minutes.
What is the issue?: During the trading tutorial I cannot progress past the third step because the instructuon box is off screen (toward the top), meaning I can't tap continue.
Where is the issue?: Gnome Shopkeeper, Burthorpe
Does restarting the client fix the issue?: No

26-Mar-2019 21:28:05

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