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Quick find code: 443-444-1-66087436

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Kherian
Oct Member 2019

Kherian

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung A70
Model Number: SM-A705FN
Location: United Kingdom
Wifi: Yes
Cellular: Yes, 4G
Data Provider: Three
OS: Android
OS version: 10

Playtime (Approx): Any
What is the issue?: Spirit trees and other graphically updated trees don't render properly, often having gaps in the them or obvious jagged texture boxes which are visible. The same applies to the War Teleport (Guthix) override
Where is the issue?: Anywhere there are newer trees and spirit trees.
Does restarting the client fix the issue?: No

02-Oct-2020 00:57:38

The Stephen
May Member 2008

The Stephen

Posts: 210 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Pixel 4 XL
Model Number: Pixel 4 XL
Location: US
Wifi: Yes
Cellular: Yes, 4G
Data Provider: ATT
OS: Android
OS version: 11

Playtime (Approx): 24+ hours
What is the issue?: The UI at the bottom (health/prayer/etc) cover the buffs
Where is the issue?: In game
Does restarting the client fix the issue?: No, this issue is never fixed.

Other things to note: I am a mobile software engineer. I have access to 40~ different android phones running different OS's and manufacturers. I'm more than happy to help with QA/development if someone wants to shoot me an email. bloop

27-Oct-2020 16:32:23

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27-Oct-2020 18:46:15

Kherian
Oct Member 2019

Kherian

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung A70Model Number: SM-A705FN
Location: United Kingdom
Wifi: Yes
Cellular: Yes, 4G
Data Provider: Three
OS: Android
OS version: 10

Playtime (Approx): Any
What is the issue?: A graphical bug with the Treborn pet where there's a 2D spike coming out of either side of him. It's only visible against certain terrain or in certain environments, such as in Draynor or in caves.
Where is the issue?: On Treborn, mostly noticeable against green or dark backgrounds
Does restarting the client fix the issue?: No

09-Nov-2020 00:18:15

ExGenUK
Nov Member 2019

ExGenUK

Posts: 103 Iron Posts by user Forum Profile RuneMetrics Profile
Hi,

I have noticed that the item counts are now missing in the bank. I see the item just don't know how many there are, eh pile of gold but no number.

Using a Samsung Galaxy S20 Ultra 5G

Many thanks

Exgen UK

28-Jan-2021 11:50:23

Mr Kura

Mr Kura

Posts: 78 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: LG V60 Thin Q
Location: United States
Wifi: Yes
Cellular: Yes
Data Provider: Three
OS: Android
OS version: Most Recent

Playtime (Approx): 3 Years

What is the issue?: When Receiving Lamps Treasure Hunter, some of the larger ones do not appear or have a sliver of them in your inventory. Also some of the wings recoloring areas do not show up.

Where is the issue?: Everywhere

Does restarting the client fix the issue?: No
Names Guen, Lady Guen

20-May-2021 02:10:51

onkymoo
Nov Member 2022

onkymoo

Posts: 223 Silver Posts by user Forum Profile RuneMetrics Profile
Yes I would like to repost a major issue. It seems you guys have removed all of us tablet users from playing this game. I've had mobile access for years now back when it was first even announced. And now I can't play anymore? You guys gonna fix this or issue refunds? Been here for years.

01-Jun-2021 21:26:35

Aiche
Apr Member 2019

Aiche

Posts: 13 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung
Model Number:
Location: The Netherlands
Wifi: Yes
Cellular:
Data Provider:
OS:
OS version:

Playtime (Approx): 1h
What is the issue?: Did nomad's Elegy quest was ment to unlock music tracks here during the quest but it didn't unlock.(Completed the quest and can't see or know how to unlock it either after the quest). Music tracks are as followed that have to be unlocked: Construction Destruction, Deconstruct and Reconstruct.
Where is the issue?: Idk i need the music for Achievement but can't unlock it after quest.
Does restarting the client fix the issue?: No

08-Jul-2021 03:28:27

Jay-T

Jay-T

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Galaxy Note 10+
Model Number:SM-N975U
Location:USA
Wifi:Yes
Cellular:4G
Data Provider:Verizon
O*:Android
OS version:11

Playtime (Approx):1 hour
What is the issue?: While doing the quest a void stares back on the 3rd puzzle you do you cannot easily place the puzzle tiles in their correct places I've check forums and this has been a problem for over a year it's as if the tiles area is too big when placing because they won't go into the correct areas
Where is the issue?: In the black knight fortress while doing the quest a void stares back.
Does restarting the client fix the issue?: Absolutely not neither does changing devices

09-Aug-2021 12:55:55

JBrm
May Member 2019

JBrm

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy Z Fold3 5G
Model Number: SM-FM926U
Location: United States
Wifi: yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: 12

Playtime (Approx): 5min
What is the issue?: can't scroll in the bank, the inventory interface overlaps the scroll bar and there's not way to go up and down
Where is the issue?: every bank
Does restarting the client fix the issue?: no

01-Mar-2022 23:13:17

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