My situation is very similar to these listed here, but with a unique twist. Prior to October of 2019, the last time I played OSRS was back in November of 2018. In October 2019 I tried to log in on mobile to discover my account was permanently banned for Macroing (an offense I did not commit). After appealing my ban my account was unbanned and I was told it was banned due to suspicious activity. I assumed Jagex flagged the account as I was using a VPN to play back in November 2018 as I was remotely connected to a work PC. Well, when I got my account back there was an authenticator on it which I never setup. I reset the authenticator assuming it was a mobile glitch and continued to play on mobile. Well, about 4 days later I tried logging back in and boom, authenticator back on the account. I once again reset the authenticator to find my entire account hacked - tabs broken down, all items sold and for whatever reason 52 ensouled heads were the only thing still sitting in the GE sold. So now I have NOTHING on my pure and I guess prior to Jagex flagging the account I had also been hacked - not sure about that one. Discouraged to get back in to the game at this point, unfortunate that Jagex doesn't protect its mobile users passwords.
29-Oct-2019 14:25:56