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C 4M

C 4M

Posts: 7 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Apple IPad Pro 2020 + IPhone 12 Pro
Location: United Kingdom
Wifi:
Cellular: 4G
Data Provider: O2
OS: iOS
OS version: iOS 14

iPad Pro: GE Crashes every 2-5 minutes on iPad at 60fps. Olm boss in the chambers of xeric crashes every time you enter and overload 100% of the time, Crashes when re entering after a few minutes after re loading the client and joining your team who are already in the boss room. Nightmare crashes 100% of the time when it switches to phase two instantly.

iPhone 12 Pro:
Nightmare crashes 100% of the time when in a mass raid, this also happens when entering phase 2 (mage).

Can it be reproduced?: Can make it happen every time.

12-Nov-2020 07:06:13

Going HCIm

Going HCIm

Posts: 208 Silver Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung s10e
Model Number: SM - G970F
Location: Denmark
Wifi: Yes
Cellular: 4G
Data Provider: CBB
OS: Android
OS version: 10

Playtime (Approx): 1 min (all happens if i minimize and reopen app)
At the time of the crash I was:
1.
Black screen (with minimap, chat, inventory still colored) This i can fix with adjusting screen brightener however

2.
In NMZ zone the xp show (above minimap) and absorption points gets closed. Sometimes i can reopen it and sometimes it simply wont.

3.
Random trees in-game appear white and so do the water around the world. When i reopen the app it comes to normal again

4.
UI does not fit the whole screen sometimes it just shows up as random placed buttons.

5.
When i minimize the app and reopen it when i multi task on my phone it seems that the screen flickers and stretches out a lot and then all theese UI crashes mention above appear it seems.

Can it be reproduced?: Dont know. This happened with the recent app update

06-Dec-2020 19:46:38

xFlameburstx

xFlameburstx

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: One Plus 7t
Model Number: HD1905
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: Verizon
O*: Android
OS version: Oxygen OS 10.0.15.HD65AA

Playtime (Approx): N/A
At the time of the crash I was: trying to login. I can log in fine with a google account, but whenever I select "Continue with RuneScape account" the app crashes immediately. This also happens on rs3 mobile app.
Can it be reproduced?: Yes

14-Dec-2020 15:22:51

AvatarKioshy

AvatarKioshy

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPad pro 10.5
Model Number: A1709
Location: Japan
Wifi: Yes
Cellular: 4G
Data Provider: Na
OS: iPad os
OS version: 13.5.1

Playtime (Approx): 5-15 minutes
At the time of the crash I was playing pest control.
Can it be reproduced?: Yes, about every 15 minutes. Game freezes for about 20 seconds, does not recover and then app crashes.

--Update--

updated to iPad OS 14.3. Freezes and crashes continue to happen. Also happens when fletching at the GE.

16-Dec-2020 10:26:30 - Last edited on 25-Dec-2020 01:19:28 by AvatarKioshy

Boughton3

Boughton3

Posts: 111 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Lg V60 Dual screen
Model Number: LM-V600TM
Location: United States of America
Wifi: yes
Cellular: 5G LTE
Data Provider: T-Mobile
OS: Android
OS version: 10

Playtime (Approx): varies
At the time of the crash I was: training my combat
Can it be reproduced?: Yes it happens every once in a while.

The ability to tap on an item is distorted by one space. What I mean is that every once in a while the tap location UI misplaces itself by one inv space for example when I go to tap on inventory slot #5 it instead registers that I clicked on slot #1 it does this for the entire surface area of the application when it occurs. It makes it hard to do anything and almost cause me to die a few times doing the simplest tasks like running or logging out. The problem fixes itself once I logout and log back in but leaves unreliability when it comes to click intensive activities or activities with risk. This has been happening for about 2-3 months it does not seem to be an issue that Jagex is aware of so I am making this post so awareness can be achieved.

17-Dec-2020 02:43:51

CutiCuti
Apr Member 2023

CutiCuti

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung galaxy s6
Model Number: SM-G920F
Location: Lithuania
Wifi: Yes
Cellular: 4G
Data Provider: BITE
**: Android
OS version: 7.0

Playtime (Approx): N/A
At the time of the crash I was: trying to login. I can log in fine with a google account, but whenever I select "Continue with RuneScape account" the app crashes immediately. And type "old school runescape has stopped" and give two chooses - on app again or report this error. And this error appeared when I updated the osrs app.
Can it be reproduced?: Yes

21-Dec-2020 01:12:33

Shepard
Oct Member 2011

Shepard

Posts: 1,767 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: iphone 11
Model Number: MWJE2LL/A
Location: US
Wifi: yes
Cellular: 5g
Data Provider: t mobile
OS: ios
OS version: 14.2

Playtime (Approx): 5 mins
At the time of the freeze I was: playing soul wars, in middle of large crowd
Can it be reproduced?: yes, also happens when approaching grand exchange when large crowds are present my favorite game on the extranet

07-Jan-2021 23:42:03

Now Sit Noob

Now Sit Noob

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Ipad Air (4th generation)
Model Number: MYF*2LL/A
Location: US
Wifi: Yes
Cellular: No
Data Provider: N/A
OS: IpadOS
OS version: 14.2

Playtime (Approx): 3-5 Minutes
At the time of the crash I was: Walking around the grand exchange
Can it be reproduced?: Yes. Game will freeze and then kick me back to the ipad home screen. This happens consistently on the very populated worlds (world 302 to be exact)

09-Jan-2021 04:28:02

GreenGob21

GreenGob21

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: iPhone 12 Pro Max
Location: U.K.
Wifi: Yes
Cellular: 4G/5G
Data Provider: EE
OS: iOS
OS version: 14.3

Playtime (Approx): 8 minutes
At the time of the crash I was: At soul wars, any large crowds crashes the game noticeably when ice burst/ barrage is on screen, also happens at castle wars. Ice bursting Ne**ryael or Dust devils in catacombs also crashes the app.
Can it be reproduced?: yes

09-Jan-2021 06:54:05

Texas Hunter
May Member 2016

Texas Hunter

Posts: 9 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note 20 Ultra
Model Number: SM-N986U
Location: U.S
Wifi: No
Cellular: 5G
Data Provider: Verizon
O*: REV1.0
OS version: 1.0

Playtime (Approx): When teleporting
At the time of the crash I was: using attuned crystal teleport seed
Can it be reproduced?: Yes, closes app and logs out every time I use teleport method

26-Jan-2021 20:16:02

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