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Oblv Booth
Jan Member 2018

Oblv Booth

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy A5 (2016)
Model Number: SM-A510F
Location: Norway
Wifi: Yes
Cellular: 4G
Data Provider: Telia
OS: Android
OS version: 7.0

Playtime (Approx): 30 minutes
What is the issue?: Right-clicking 'Look North' on the camera compass makes my character move to the general area behind the interface, instead of making camera face North.
Where is the issue?: General
Does restarting the client fix the issue?: No

Cheers, HHans

03-Jun-2018 13:26:36

MOSFET

MOSFET

Posts: 5,730 Rune Posts by user Forum Profile RuneMetrics Profile
Device name: Google pixel XL
Model Number:
Location: US Midwest
Wifi: No
Cellular: 4G LTE
Data Provider: Verizon
O*: Android
OS version: 8.1.0

The fingerprint button, or whatever it's called, needs to be bigger if it's going to be used a lot. In fact all of the buttons could be made bigger when chat is hidden. But definitely that button.

When hopping worlds, I lose all touchscreen response in the app. I can move to other apps no problem.

04-Jun-2018 15:14:42

Few are True

Few are True

Posts: 142 Iron Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S7
Model Number: SM-G935F
Location: USA
Wifi: no
Cellular: 4G
Data Provider: boost mobile
OS: Android
OS version: 7.0

Playtime (Approx): longtime
What is the issue?: used a lava colorer on my whip and it looks fine in my invin however once equipped it still looks like a regular whip
Where is the issue?: infin/equipment screen.
Does restarting the client fix the issue?: no

04-Jun-2018 17:01:16

Rin Natsume
Dec Member 2010

Rin Natsume

Posts: 1,279 Mithril Posts by user Forum Profile RuneMetrics Profile
Device name: OnePlus 3
Model Number: A3000
Location: Canada
Wifi: Yes
Cellular: 4G
Data Provider: Telus
OS: OxygenOs
OS version: 4.0.3

Playtime (Approx): longtime
What is the issue?: Ever since the app update
1. Bank is slow when loading and withdrawing via tap
2. UI issue when spectating the Theatre of Blood where the Orbs to the left overlap the top stones and the bottom stones.
3. FPS locking does not save when app is closed.

Where is the issue?:
1. Any Bank
2. Spectate Theatre of Blood
3. Lock fps to 15/20/30 then restart the app. App goes back to 60fps
Does restarting the client fix the issue?: No

08-Jun-2018 15:31:34

Fussy Eater
Jan Member 2023

Fussy Eater

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung S6
Model Number: SM-G920W8
Location: Canada
Wifi: No
Cellular: 4G
Data Provider: Chatr Wireless
OS: Android
OS version: 6.0.1

Playtime (Approx): Less than an hour
What is the issue?: Opening any menu: I'm unable to see my stats or HP, Prayer, Run orbs.
Eventually everything loaded, but that was after a few minutes.

Does restarting the client fix the issue?: Yes




Device name: Samsung S6
Model Number: SM-G920W8
Location: Canada
Wifi: No
Cellular: 4G
Data Provider: Chatr Wireless
OS: Android
OS version: 6.0.1

Playtime (Approx): Less than an hour
What is the issue?: Glitched out screen

Does restarting the client fix the issue?: Yes




Device name: Samsung S6
Model Number: SM-G920W8
Location: Canada
Wifi: No
Cellular: 4G
Data Provider: Chatr Wireless
OS: Android
OS version: 6.0.1

Playtime (Approx): Less than an hour
What is the issue?: Tapping on a skill (in skill menu) shows xp, but doesn't automatically disappear till I tap again.

Does restarting the client fix the issue?: Yes



Device name: Samsung S6
Model Number: SM-G920W8
Location: Canada
Wifi: No
Cellular: 4G
Data Provider: Chatr Wireless
OS: Android
OS version: 6.0.1

Playtime (Approx): Less than an hour
What is the issue?: Stuck in air (due to lag?)

Does restarting the client fix the issue?: Yes, this was the only way.

10-Jun-2018 20:57:19

NopeetJaffat

NopeetJaffat

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5
Model Number: SM-G900F
Location: N/A
Wifi: No
Cellular: 4G
Data Provider: N/A
OS: Android
OS version: 6.0.1

1) Playtime (Approx): Whenever, after logging in.
What is the issue?: Dragging something in your inventory and keeping the finger on the screen, and then pressing the screen with another finger messes input. Pretty much the only thing you can do is interact with the minimap.
Where is the issue?: Anywhere, just need to have an item in the inventory and drag it, and then tap somewhere on the screen with another finger.
Does restarting the client fix the issue?: Yes, it is the only way to fix the issue once it happens.

2) Playtime (Approx): Whenever the app is open. Login screen, in-game - doesn't matter.
What is the issue?: When rotating the phone to switch the landscape orientation, the image will flicker rapidly back and forth every frame. However, if I rotate the phone while outside of the application, the image won't flicker.
Where is the issue?: In the application.
Does restarting the client fix the issue?: Yes, however restarting isn't necessary.

3) Playtime (Approx): Whenever, after logging in.
What is the issue?: Opening a long-tap menu before an interface opens or closes makes the minimenu shift to the left and upwards. For example right-clicking something while a skill guide is open and then closing it with the back button.
Where is the issue?: Everywhere, after logging in.
Does restarting the client fix the issue?: No.

13-Jun-2018 20:02:10 - Last edited on 14-Jun-2018 11:07:37 by NopeetJaffat

Lial
Dec Member 2023

Lial

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Note 8
Model Number: SM-N950U
Location: United States
Wifi: Yes
Cellular: 4G
Data Provider: AT&T
OS: Android
OS version: 7.1.1

Playtime (Approx): When doing this task, causing the client to crash.

What is the issue?: Anytime I teleport to my player-owned-house or take a portal from the player owned house there is roughly an 80% chance my screen becomes unresponsive keeping me from moving my character or clicking on any of the in-game buttons. Usually I have to force quit the application and then log back into the game to get it to let me interact with the game again.

Where is the issue?: Player owned house and when teleportation is involved.

Does restarting the client fix the issue?: No, upon restarting the client I still run into this issue when teleporting. I also tried uninstalling the client and reinstalling it from scratch.

13-Jun-2018 20:44:49 - Last edited on 13-Jun-2018 20:49:59 by Lial

Tied Rope
Dec Member 2016

Tied Rope

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei P9
Model Number: EVA-L09
Location: United Kingdom
Wifi: No
Cellular: yes
Data Provider: EE
OS: Android
OS version: 7.0

Playtime (Approx): N/A
What is the issue?: Graphical issue inside the smoke dungeon west of Pollnveach, the smoke that is in there doesn't render properly, bottom 1/4 of the screen is a grey box with a gradient and the "waves" are a dark black
Where is the issue?: Smoke Dungeon, west of Pollneveach, throughout the dungeon
Does restarting the client fix the issue?: No

14-Jun-2018 22:48:24

TheWug

TheWug

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Samsung Galaxy S5
Model Number: SM-G900P
Location: United States
Wifi: Yes
Cellular: 4G LTE
Data Provider: Sprint
OS: Android
OS version: Android 6.0.1

Playtime (Approx): 15 (+/- 3) hours
What is the issue?: in the world select menu of the login screen, you are unable to change your world selection without reopening the menu. The first click in the menu shows what the world is (ex Falador party room, blast furnace, etc) and the second click selects that world regardless of where you click in the menu.
Example: I click world 325 and see PVP so I decide to click world 305 instead. The menu closes with the second click and world 325 was selected instead of 305. The world select menu must be reopened to select world 305 again.
Where is the issue?: Login screen only. In-game world switcher works fine
Does restarting the client fix the issue?: No

18-Jun-2018 01:23:46

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