RuneScape Forum Archive | my alt has been hijacked?

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

well thats the thing i dont remember which email i used to create that account its been 15 years...

22-Oct-2023 14:04:13

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

i have posted many times that i sell 3a on forums and on the post it clearly says that this is my ironman

22-Oct-2023 14:08:34

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Players are supposed to keep an active email registered with their RS accounts.

Otherwise you don't have full management control of your account.

You WILL need to do a full account recovery now.
Instruction #3 on the Reset Password page tells you what to do to proceed into recovery.

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22-Oct-2023 14:10:41

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

i made another password reset reguest with more details

22-Oct-2023 14:20:26

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

If you get denied again, read the tips on the Account recovery denied support page.

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22-Oct-2023 14:29:53

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

how long it should take?

22-Oct-2023 14:38:02

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

and how i know if its get denied or not

22-Oct-2023 14:38:45

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

It can take Jagex up to 24 hours to reply but it depends on the queue. It might be much faster.
You will receive an email advising you of the result.
The top two boxes on the recovery form are for you to enter an email you want the reply to be sent to. If the recovery is successful, that email will become the new registered email for the account.

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23-Oct-2023 00:12:38

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

well thats good to hear considering its 15 year old+ account. hopefully my bank isnt gone i had well over 10b. its really killing motivation when i have dropped alot dupes from my ironman to gather up the wealth to alt

23-Oct-2023 15:24:17

Jul

2019

Dempeanut

Posts: 50 Iron Posts by user Forum Profile RuneMetrics Profile

havent got any email yet

24-Oct-2023 19:39:22

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my alt has been hijacked?