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Scams & How to Avoid Them Thread is sticky

Quick find code: 317-318-916-66063177

ToxicRival

ToxicRival

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi, I dont know if this is the right spot to ask this. I cant find any other support options. Is this a legit email? It came from Jagex <[email protected]>. I found it to be a bit suspicious. There are buttons on the email that link to rebrand.ly. I removed the links just in case this is a legit email but from the looks of it, it is a phish. I noticed this by hovering over the links. It almost fooled me.

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15-Mar-2020 16:52:40

SaintPJK

SaintPJK

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
Hi everyone. I never thought there would be a day I would participate in a game such as RuneScape, but I'm hooked after 3 weeks. I certainly didn't expect to become a member and haven't yet, but I did buy three bonds to give myself some $$ and time to assess the game. I'm 67 and have been around computers since '84. I was responsible for some of the code for games which were played on BBS's (Computer Bulletin Board Systems) prior to the internet being a spin off of our hard work.

I'm now 67 and my granddaughter and her boyfriend got me involved in OSRS - wow, I used the vernacular! Anyhow, I have a complaint and it really bugs the heck out of me to have to bring this to the attention of Jagex, so please, pay attention.

My granddaughter's boyfriend (PrinceGuay) was hacked for the third time and I was present last night when it happened. He logged out for about 5 minutes and returned only to find he was 40m short! He utilizes a bank pin to access his account too for added security. Here's the thing... as I said, this is the 3rd time he's been hacked and he's sent many messages to Jagex, but he's never been reimbursed. Could someone please explain clearly why he as well as many others aren't reimbursed after breaches in members' accounts? The last paragraph in locked post here says, and I quote, "If you see someone else being scammed by a scammer, go ahead and report them for encouraging rule breaking. That alone will at the least send a report and jagex can put 2 and 2 together from there." Was that statement made to make us feel secure within the process of the game?

I understand the ins and outs of based interactions within the structure of games as this and it's quite disturbing to see someone who supports the endeavors of the programmers of RuneScape get scammed and basically ignored. I had fully planned to purchase a yearly membership now that I'm locked in hook, line and sinker, but am reluctant now. Thanks in advance for any response.

15-Mar-2020 23:45:06

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06-Apr-2020 02:03:52

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07-Apr-2020 16:55:44

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13-Apr-2020 20:13:42

Aethel Wolf
Mar
fmod Member
2005

Aethel Wolf

Forum Moderator Posts: 23,319 Opal Posts by user Forum Profile RuneMetrics Profile
A reminder that the forums do not permit naming and shaming of specific players.

All rule-breaking incidents that you witness in the game must be raised using the report system in-game. Any information posted within the forums will not be used as valid evidence.

30-Apr-2020 11:52:19

Aethel Wolf
Mar
fmod Member
2005

Aethel Wolf

Forum Moderator Posts: 23,319 Opal Posts by user Forum Profile RuneMetrics Profile
SaintPJK - Sorry to hear of this. Since this is not the first incident the player would need to review his account and device security. Advise him not to open and click on suspicious emails/links.
Securing your account

It is stated in the Lost Items Policy that items cannot be returned if the account was hacked. This used to be possible until a time when there were too many cases of abusing the system.

This is a thread regarding in-game scams. You may want to make a new thread in the Community Led Account Help forum for further queries.

30-Apr-2020 12:06:52

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