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S1r

S1r

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
So i returned to scape after a break. I saw this new feature and i added it hastily without reading the fine print. I had put my recovery questions as a quote of sorts in the order they were written and now due to randomization I am unable to recall the answers. I understand that there is no way to change and it is my fault, but it is EXTREMELY and I mean EXTREMELY frustrating that there is no other method of disabling this feature. I pretty much have a 1/24 chance of hitting the correct combination with only 3 tries per 24 hours. It is ridiculous and until then I am locked out of my account

19-Oct-2012 03:43:41

Gonzo Spy

Gonzo Spy

Posts: 43 Bronze Posts by user Forum Profile RuneMetrics Profile
Love the idea of JAG, but I have a few questions for the Mods:
first off, the fact that you can NEVER change the security questions really does pose a security threat, just for the fact that in cyberspace, nothing can remain secure forever. Wouldnt it make more sense to allow a question change but make it a timed-out process? For example, every few months, Jagex could maybe come up with a new set of security questions that can be chosen and message all players using JAG that they have a window to change them, but only after passing the current JAG test. Or employ a permanent "Default Device" which is the only device that can make such changes.
Also, as other people have brought up, what happens if you forget your answers? I personally chose questions that I wouldnt have ambiguous answers to, but I apparently forgot my particular use of capital lettering since I failed my last JAG test. I think it would be appropriate to have a way, after having enough issues with JAG, to verify your submitted answers with a Mod by comparing them with the original answers to ensure that it isnt just a case sensitive issue or misspelling...
As I said, JAG is a great idea and I intend to use it to make sure I dont get hacked again, but it could definiately use a few tweaks...
Thanks...

19-Oct-2012 19:54:04

ETK Slay

ETK Slay

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
hey mod mike i enabled the j.a.g on my computer and 2 days ago when i came back it said i had nor registered it on my computer so it told me to answer my security questions and i forgot them what do i do??!!. Its been 2 days and im a member help!!! :(

23-Oct-2012 02:17:39

ETK Slay

ETK Slay

Posts: 15 Bronze Posts by user Forum Profile RuneMetrics Profile
hey mod mike i enabled the j.a.g on my computer and 2 days ago when i came back it said i had nor registered it on my computer so it told me to answer my security questions and i forgot them what do i do??!!. Its been 2 days and im a member help!!! :(

23-Oct-2012 02:19:13

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