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The Jagex Account Guardian Thread is locked

Quick find code: 294-295-76-63992148

sweet prince

sweet prince

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I was hacked yesterday night, thanks to my email set up they couldn't change my ******** but they took 3-4m ( my bank worth) what the hell do i do?? there is no where i can get in contact with the support team without them leading me to a stupid questions and answer customer support bit. i just want this sorted out, very unfair, i have cancelled my membership as of today.
matthew

14-Sep-2012 20:19:55

Arkeologia
Feb Member 2019

Arkeologia

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile
I loved this update, but he has a problem. Due to the fact that most players do not have much knowledge in informatics, in case if the computer is on the network as dynamic ip or internet service provider got a dynamic ip, every time the computer is turned off, ip changes and then the check is done again. There is the possibility to use MAC Address instead of IP? it would be important for the community brazilian

14-Sep-2012 20:42:39 - Last edited on 14-Sep-2012 20:43:17 by Arkeologia

IAbhorQuests

IAbhorQuests

Posts: 455 Silver Posts by user Forum Profile RuneMetrics Profile
For anyone that can't remember their questions - WRITE them down on a piece of paper and keep the paper SAFE or you can use the notepad thingy in your phone and write them there as well. There are many ways to keep track of your questions and answers .

15-Sep-2012 02:42:07

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