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Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Areadbhar said :
Ok, I just want to have some clarification on a few points:

1) I currently have gold premier membership, which will run to somewhere of the end of this year. So there shouldn't be any issues with my current subscription if I would get this package? I would just get a free month membership after the premier has finished?

It kind of annoys me it's rarely specified how these promo-events are compatible with premier membership, which is a long-term subscription and not something you want to mess up with some temporary promo-deal membership.

2) I have a Twitch account and an RS account, which should be linked with each other. Now I have little interest in buying Twitch Premium, but if I do the 30-day free trial, I can still claim the RS goodies without any hassle or spending additional money? I really don't want to end up with some kind of accidental subscription I'm not realizing I have that is wasting my money.

1). Yes, there'll be no issues with your current subscription. I believe you'll start using your free month when your premier subscription cancels.

2). Yes, you can use the free Twitch promo. Just remember to cancel it, or you may be re-billed. If you have Amazon Prime, you'll already have Twitch Prime as part of that package; so you'll have to link your Amazon/Twitch accounts.

07-Aug-2018 17:31:01

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
Dong U Dead said :
Hi, I've double checked I've linked the accounts, which I have. How long do I need to wait before I get this promotion on my main?

Do I get a message in my inbox??

Thank you

Sorry I didn't reply earlier. But you'll have to physically claim the package on Twitch.

Looks like you have it all sorted now though.

07-Aug-2018 17:32:11

MFPW
May Member 2018

MFPW

Posts: 357 Silver Posts by user Forum Profile RuneMetrics Profile
MFPW said :
So a question I have been trying since the announcement to link accounts Twitch is showing the account linked but the issue seems to be at Runescapes end the confirmation box is constantly trying but not getting past that stage.

I have unlinked on the Twitch account several times and reconnected each time it will not confirm on the Runescape site. Have checked all the usual locations in game and can confirm I haven't received anything in relation to the offer.

If this continues and I am unable to successfully link accounts what is the plan so people like myself do not miss out on the offer through no fault of our own??

Anyone have any idea on this or do you think post in account questions?

08-Aug-2018 20:55:01

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
MFPW said :
MFPW said :
So a question I have been trying since the announcement to link accounts Twitch is showing the account linked but the issue seems to be at Runescapes end the confirmation box is constantly trying but not getting past that stage.

I have unlinked on the Twitch account several times and reconnected each time it will not confirm on the Runescape site. Have checked all the usual locations in game and can confirm I haven't received anything in relation to the offer.

If this continues and I am unable to successfully link accounts what is the plan so people like myself do not miss out on the offer through no fault of our own??

Anyone have any idea on this or do you think post in account questions?

Perhaps try a different browser to see if that fixes the issue? Make sure your accounts are linked on your account page.

Also, have you physically claimed the package on Twitch?

08-Aug-2018 23:01:16

Pkei Tua Mae
Nov Member 2023

Pkei Tua Mae

Posts: 144 Iron Posts by user Forum Profile RuneMetrics Profile
Someone please help me, i linked accounts, unlinked several times, claimed the loot on twitch, and cant seem to get my membership or the umbral chests.
I got crassian pet and umbral set but not the membership and umbral chest, help plz

09-Aug-2018 17:19:25

Trewavas
Jun Member 2014

Trewavas

Posts: 28,499 Sapphire Posts by user Forum Profile RuneMetrics Profile
MFPW said :
Trewavas your a top adviser, swapped from internet explorer to chrome worked instantly, thanks for the advice :)

No worries, glad you have resolved the issue. :)

Pkei Tua Mae said :
Someone please help me, i linked accounts, unlinked several times, claimed the loot on twitch, and cant seem to get my membership or the umbral chests.
I got crassian pet and umbral set but not the membership and umbral chest, help plz

If you've got some of the loot, then you'll have claimed the package.

The membership will be added to your current subscription, so you won't physically see it. I believe it will simply push your rebill date back by a month.

As for the chests, I'm not too sure. Check your bank, or with Diango inDraynor village to see if he has your items.

09-Aug-2018 19:32:53 - Last edited on 09-Aug-2018 19:36:02 by Trewavas

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