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RuneScape Authenticator

Quick find code: 294-295-311-65405052

S2ed

S2ed

Posts: 544 Steel Posts by user Forum Profile RuneMetrics Profile
Hi

My experience.

I trusted my daily scans with an up to date paid for antivirus software. I trusted the free version adaware scans about every three or four days. I trusted my firewall. I trusted that I don't download from emails I don't know, infact I don't even open emails I don't know. I have never shared a PW. I did not have a 2 step varification on my email as I didn't know how to do it on AOL. And I trusted the Authenticator.

Several days ago I logged off of RS in the AM. When I tried to log on in the PM I was locked out of 3 of my RS accounts.

I was told they got me through my email account. I checked and it was in fact compromised.

I have to admit that I am not very wise to this stuff but I do not understand how, with just my email, they were able to get past the Authenticator and change the PW on three accounts. I thought the whole point of it was to prevent that.

On the positive side, even though they were able to log on to and tinker with all 3 accounts I lost very little stuff. I thank Jagex for that.

I now have my accounts back and have added a 2 step email account to the above precautions. Even though I lost very little in items, I have forever lost things that were very important to me and I will never get them back. Trust is one of them.

Naive and Humbled

S2ed

03-Jul-2015 12:00:47

Tilf

Tilf

Posts: 10 Bronze Posts by user Forum Profile RuneMetrics Profile
So i recently set up my account with a authenticator , and man let me tell you it was the biggest mistake iv'e ever made my phone crashed and i no longer can get a code to get into my rs account, i havent played runescape in 3 months because of this and i really dont know what to do. Iv'e literally tried everything to get this thing off and everytime i try and get an email sent to my account to disable it nothing ever comes through. this is very annoying and there's like nothing on runescape i can type to and get help with it. this is my best choice and im serious doubting ill get any replys to this. i wanna play runescape but if i cant get into my account then i have no reason to play this game anymore.

13-Jul-2015 07:51:13

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