I REALLY NEED HELP!!!!!!!!!!!!!!!!!
Me and my mate tried setting up our authenticator on our phones today in school. For the barcodes we received, he scanned my one and I scanned his one. Now none of us can log into our accounts, because we both have each others codes saved on our phones, but the app isnt working and our code generator has been deleted. When we go to the runescape site and click "Disable Authenticator", it says they have sent us an e-mail with a disable link. NONE OF US HAVE RECEIVED ANY EMAIL REGARDING ANYTHING (WE CHECKED SPAM). Right now, my account is unplayable, and the runescape help site is anything but that. I REALLY need help.
03-Jul-2015 10:43:51