forums.rs

Forums

RuneScape Authenticator

Quick find code: 294-295-311-65405052

of 93
revenge_now

revenge_now

Posts: 1,117 Mithril Posts by user Forum Profile RuneMetrics Profile
Dark Jam*i,
You do make a point,( which could have been done in a much less abusive fashion) this whole thing is causing panic and needs to be addressed.
Personally I do feel that this is Jagex's responsibility in that as they are proposing to force everyone to convert to this type of security, they should have correct, up to date, easily read and understood information and instructions available. People tend to dislike and distrust things they do not understand or are not equiped to deal with. This is human nature. Also, you are correct when you said many people are not reading the entire thread, ( also human nature) and therefore not finding most of the positive, helpfull infomation available here. So instead of posting, and re-posting comments that belittle and provoke, since you seem to have the time on your hands to make numerous posts, might I suggest you include the following information in those posts:
How To: Authenticator on PC - found in the General Forum
Petition to Keep JAG - found in the Future Game Updates Forum

Most people who like and are now using the new security measure, have also commented that they see no reason to dispense with JAG . Offering it for those who are not inclined to use the Authenticator just makes good sense.

29-Jun-2014 17:00:01 - Last edited on 29-Jun-2014 17:05:45 by revenge_now

Throvan

Throvan

Posts: 45 Bronze Posts by user Forum Profile RuneMetrics Profile
I am posting here as the listed and advertised customer support forum for "Account Security" is no longer where this web site points one to.

I tried to disable Authenticator as I have been unable to make it work on additional computers I wish to play on in my house.

Each time I click on "disable" the program tells me an email is sent to me with a link to click on to complete the action...but....I never get this email. Instead I get an email allegedly from Jagex telling me an IP address from Lithuania is trying to access my account.....at this point I am only able to play on 1 specific PC.

At this point, I am not a pleased customer Jagex. :@

29-Jun-2014 20:20:32

Ragga Cake

Ragga Cake

Posts: 805 Gold Posts by user Forum Profile RuneMetrics Profile
I DO NOT like Authenticator. I am very skeptical about the capabilities it has to protect my account from hackers. I would rather cook up a bunch of complex pass-words and use my anti-virus than this garbage. Please bring back JAG!!!!

30-Jun-2014 19:53:09 - Last edited on 30-Jun-2014 19:53:35 by Ragga Cake

Ragga Cake

Ragga Cake

Posts: 805 Gold Posts by user Forum Profile RuneMetrics Profile
[#LKBFNFANT] said :
You took years to add this feature....
My account has been stolen and banned 5 years ago, when other company and games were already benefiting from this feature...
I know right? Hate when that happens.

30-Jun-2014 22:16:14 - Last edited on 30-Jun-2014 22:17:54 by Ragga Cake

Capernius

Capernius

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
This would be fine for someone with a smartphone, but for those of us who can not afford that option or do not have a smartphone, this is useless to us.
Besides, I personally would rather spend my time playing the game as opposed to punching in more numbers.
Thanks but no thanks.

01-Jul-2014 05:57:56

Quick find code: 294-295-311-65405052 Back to Top