@ K1ndus11 Well ok, two weeks max but, certainly not months after any release - if it takes months and months to resolve problems after a 'live' release then it suggests major flaws and implies that it should never have been released in the first place.
Addiction is a different problem, those afflicted should seek out a rehabilitation clinic for the appropriate help.
Now, from your own example, Blizzard issued game credits, this is generally understood as a part of customer service especially when a business fails to provide quality goods or services.
So, due to the rocky ride of the past several months, Jagex should issue game credits, runecoins, spins or whatever else to compensate everyone for the inconveniences experienced due to Jagex's flawed products - in other words, it is a token of good faith that shows the customer that the company actually cares.
At the end of the day, if they simply continue to release garbage and expect people to pay for such flawed products, it is likely that such a company would go out of business.
While these upcoming releases look good, I have some doubt about their ability to release quality 'live' products.
06-Jul-2013 17:34:44