Thank you for this. It helps a lot to restore faith in Jagex. Unfortunately though, you seem to take too long to do anything or say anything. To an extent that you're leaving it too late.
But answer this... Where does it come to the point where you ACTUALLY listen to what your players want? Hardly any one wanted EOC (no I'm not trolling, I wanted EOC) but seriously, a lot really just didn't, and still don't, want it. Yet, it was still released. Even when it was in beta and certainly wasn't ready.
Or other things like Tutorial Island... Something simple, but yet much of your community asked you to do something with it but you just removed it and said no.
Or the wild, you said in a vid that it'll never come back... and see how many years it took for you to realize the game needed it? and it was definitely left too late.
It's okay for you to take the risk. But the issue is where you leave things too late to mend.
I hope this year's good. After RuneFest, I was looking forward to 2012... But stuff at RF took too long to even come out, and the bad things like sof came out first which made the year not so good.
Good luck 2013 though looking forward to runefest
23-Jan-2013 22:09:59