Runescape has bugs.
clearly.
Game designers are human beings and make mistakes
Sure, but nothing is wrong with holding them accountable, even harshly, for not properly testing things even if they were rushed out by upper management. We're not told who to direct our criticism towards, so to the mods it goes.
Some people are unhappy with the direction of the game
Gee, I wonder why???
toxic people exist in the Runescape community, both in game and on the forums
My issue is from the sounds of it, you literally, not unlike many others in game and on the forums, are looking for the slightest thing to be upset about. This isn't Twitter, this is an online game and the game's forums. Your post reads like a wannabe heroine trying to make everyone hold hands and sing songs, or be banned, terminated, no second chances, face and name smeared cross-platform. If you don't like what people have to say, ignore it, like every other functioning adult.