RuneScape Forum Archive | Fairness + Accountability

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

IWantACookie said :
...
This post wasn't in regards to breaking rules, but quite the opposite, to offer more support who were wrongfully banned for their faulty systems.

Jagex has showed evidence that their detection system can perform not as expected with their so-called "incident". They have also shown evidence that their "Anti-Cheating Specialists" haven't had the highest morals and ethics and performing counter to their assigned job role.

There is a lack of support with players getting unbanned if they are lucky enough to get the attention of specific Jmods on Reddit or Twitter, not from an official channel of Jagex.

I have tried every way of reaching out to Jagex with the limited options, and not one single response. This is how they show they care for their players. How can they even properly investigate these issues when it's impossible to report it.

At this point, it doesn't matter anymore because no one at Jagex actually cares and it is a waste of time and energy to expect Jagex to actually honor their "make things right" when every policy in place is opposite of that. Jagex/JMods do know their products/systems inside out to the last 'letter/character/sign'.
Wrongful bans 'certain JMods' are always on the lookout to check/dubble-check what is banned is correctly banned according to the Rules of RuneScape and/or Terms & Conditions. Odd developments, increase of bans, will always be investigated and filed for future research.

Wrongfully ban players for Jagex/JMods is futile as it would undermine their own work they love doing for others on The Internet/Global Community.
Wrongfully ban players would also undermine their trustworthiness towards investors and business world.

All work at Jagex is work of humans, humans of all walks of life having their own opinion/point of view. Jagex/JMods are all working together to respectfully make things work without damaging others.

15-Aug-2023 21:28:55

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

If you are banned there's a reason and Jagex/JMods do not have to show anyone else those reasons and players being banned do know those reasons all to well.

15-Aug-2023 21:30:16

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

Tenebri said :
...

you have missed the point of 2 trons post

he is saying. jagex can ban you for any reason they so wish, it doesnt even have to be rule breaking. they own all accounts and all items on the accounts, everything is their property. if they wish to ban an account they have every right to. it is their property after all. Incorrect, I did not say that.

Jagex/JMods can not ban you for any reason they wish.

JMods have to explain oneself for their actions, whatever those actions are. If they do ban a player 'for any reason they wish' they will put themselves in harm's way.

It doesn't even have to be rule breaking.

Incorrect, yes it does have to be rulebreaking. If JMods do decide to 'ban a player' they only can do that proven that they are truly rulebreaking. The reason for rulebreaking can get a tadd complicated/confusing, depending 'how far/how deep' an issue does go, but at the end JMods are prohibited to ban players without a reason.

Even if Jagex/JMods do remove players/groups of players from RuneScape or other products there's always a reason involved.

15-Aug-2023 21:44:54

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

IWantACookie said :
...
I do not view 2 _Tron's post as that way. All his comments were in regards to rule breaking.

"So what is so disturbing in that they do not wish to be owned by cheaters/perpetrators?"
"You can play RuneScape as how it should be or face consequences when you do not."
"Breaking rules is breaking rules, that hasn't changed."

While it is true that it is their property and they can ban for their reason, they have provided a "reason" for the ban. When that reason ends up being completely untrue, the current system fails to allow you to dispute it.

There should be accountability when the Anti-Cheat team makes mistakes, their job role is to punish actual cheaters. However it seems problematic for Jagex to even care about their player base. If & When a player does use a '
Standard Computer
' with '
Standard Mouse & Keyboard
' using '
Standard Software that comes with purchasing said computer
' and said player does use '
Software Officially made-by/advised-by/suggested by Jagex/JMods
' said player will not risk being wrongfully banned.

Going beyond what I said above any player 'might risk being banned' if changes are made to create an advantage over other players of The RuneScape Community.

If you wanna counter a ban said player has to explain in telegram-style that what they have been doing is not breaking any rule in the Rules of RuneScape and/or Terms & Conditions.
Your explanation has to withstand all paragraphs it affects so there's no reason found for a ban.

15-Aug-2023 22:02:30

Mar

2020

IWantACookie

Posts: 126 Iron Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
Tenebri said :
...

you have missed the point of 2 trons post

he is saying. jagex can ban you for any reason they so wish, it doesnt even have to be rule breaking. they own all accounts and all items on the accounts, everything is their property. if they wish to ban an account they have every right to. it is their property after all. Incorrect, I did not say that.

Jagex/JMods can not ban you for any reason they wish.

JMods have to explain oneself for their actions, whatever those actions are. If they do ban a player 'for any reason they wish' they will put themselves in harm's way.

It doesn't even have to be rule breaking.

Incorrect, yes it does have to be rulebreaking. If JMods do decide to 'ban a player' they only can do that proven that they are truly rulebreaking. The reason for rulebreaking can get a tadd complicated/confusing, depending 'how far/how deep' an issue does go, but at the end JMods are prohibited to ban players without a reason.

Even if Jagex/JMods do remove players/groups of players from RuneScape or other products there's always a reason involved.

They have falsely banned players.

Mod Steve W publicly made a post regarding an "incident" where they have unbanned a significant amount of players due to the "incident".

There were players who were analyzed through reddit comments, in which players who had their appeals denied had their bans rightfully removed from those reddit comments (which the appeal should have taken care of it in the first place).

A moderator on their Runescape Twitch channel even indicated that Jagex is quick to ban alt farms, which is not against the Rules of Runescape as it is indicated you can have as many accounts as you want.

I have 55 alts that I have done the same thing every day (treasure hunter, daily challenges, update grand exchange offers). Of those, only 1 has been banned.

16-Aug-2023 02:13:26

Mar

2020

IWantACookie

Posts: 126 Iron Posts by user Forum Profile RuneMetrics Profile

I use the same client, logging out from one account to login to next. Everything all completely the same. They have the option to compare it to all my other accounts. They have been completely unresponsive to do so. It is a clear mistake that only one account was affected, especially being active on my main at the same time where I would be doing Croesus or elite dungeons at the same time that they compare everything.

They fail to provide the options to do so. If there was, this could have been handled from the first day. Jagex doesn't take it seriously nor hold accountable for any mistakes they make.

Stop assuming that any player who was wrongfully banned was cheating. There is information posted by a Jmod himself. There have been numerous posts recently in regards to it. Jagex just purely doesn't care, as simple as that. Falsely banned players would work with Jagex to prove their innocence but Jagex doesn't provide any channels for it.

16-Aug-2023 02:19:23

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

Hey IWantACookie, if and when a JMod does step in, in this case Mod SteveW, and explains there is/can be an incident, it does mean that he is conducting a far more deeper investigation to see if there are any more errors/mistakes to be found that may lead to a 'questionable ban'.

That doesn't mean that all bans are again investigated. You have to meet very specific variables with your account to have the ability of your account to be investigated in that case.

If there is an exception again you have to meet very specific variables, exactly the same, for your account, to be treated differently. A ban quashed/revoked. These cases will always be investigated by a Team of JMods.

To get a warning around, to make a player aware of serious rulebreaking, Jagex/JMods will raise 1 ban to a player to get their attention, to stop doing what they shouldn't be doing in the first place. If you refuse to heed said warning the future might bring more bans to the surface.

Jagex/JMods are always looking at the entire picture, hardware/software used, gameplay, interactions with other accounts, follow the money etc. etc. etc.
Do not think that you are able to challenge Jagex/JMods as that is not what RuneScape is about. RuneScape is a MMORPG game to enjoy playing for life with others of The RuneScape Community.
Turn yourself against its creator/employees is NOT what Jagex/JMods are waiting for.

1 Account actioned out of 55 accounts is clearly a severe warning to stop doing what you had been doing and rethink your gameplay as you're walking a really darkgrey area, or at the wrong side of the Rules of RuneScape and/or Terms & Conditions.
Jagex/JMods have been very lenient in the past but started a zero tolerance policy because nobody would listen and their penalty system at that time more or less a laugh.
Now players do stop laughing ...

16-Aug-2023 08:19:48

Jan

2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile

2_Tron said :
Tenebri said :
...

you have missed the point of 2 trons post

he is saying. jagex can ban you for any reason they so wish, it doesnt even have to be rule breaking. they own all accounts and all items on the accounts, everything is their property. if they wish to ban an account they have every right to. it is their property after all. Incorrect, I did not say that.

Jagex/JMods can not ban you for any reason they wish.

JMods have to explain oneself for their actions, whatever those actions are. If they do ban a player 'for any reason they wish' they will put themselves in harm's way.

It doesn't even have to be rule breaking.

Incorrect, yes it does have to be rulebreaking. If JMods do decide to 'ban a player' they only can do that proven that they are truly rulebreaking. The reason for rulebreaking can get a tadd complicated/confusing, depending 'how far/how deep' an issue does go, but at the end JMods are prohibited to ban players without a reason.

Even if Jagex/JMods do remove players/groups of players from RuneScape or other products there's always a reason involved.
okay well i am saying it.

they dont need to give the evidence or a reason. they do this when its botting otherwise thats evidence on what detection they used, which is not good in botters hands.

it also doesnt need to be rule breaking, it can be a number of reasons as to why an account gets banned. including the persons using it well-being.

i havent said they do ban for no reason. but they have every right to. my wording has been very specific.
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16-Aug-2023 08:27:58 - Last edited on 16-Aug-2023 08:42:50 by Tenebri

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

'
Jagex doesn't take it seriously nor hold accountable for any mistakes they make.
'

Clearly you are mistaken as you have witnessed yourself on 'Reddit' and there have been similar cases in The RuneScape Official Forums where Mod SteveW did step-in after conducting a thorough investigation. In the past Mod SteveW had to correct more incidents that slipped through Jagex/JMods fingers and corrected said mistakes, compensating players for their loss ... in Public. So eventually Jagex/JMods DO care.

'
Mod Steve W publicly made a post regarding an "incident" where they have unbanned a significant amount of players due to the "incident".
'

16-Aug-2023 08:43:52

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile

Tenebri said :
...
okay well i am saying it.

they dont need to give the evidence or a reason. they do this when its botting otherwise thats evidence on what detection they used, which is not good in botters hands.

it also doesnt need to be rule breaking, it can be a number of reasons as to why an account gets banned. including the persons using it well-being.

i havent said they do ban for no reason. but they have every right to. my wording has been very specific. Again you are wrong.
If Jagex/JMods would be doing what you say, the way you say, Jagex/JMods will be followed with an investigation on their backs and later on be dismissed/fired to never work at Jagex again.

16-Aug-2023 08:48:45