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Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
Lnkmiegel asked on post 6.6 who are the current Community Management Team? That is a good question. As I mentioned in my reply on 7.3 that since there isn't something that is published on RSOF that I could find that listed the Jmods by department & that there have been staff changes, all one could really do is guess . So here is my list of who I think makes up the current Community Management team (along with my notes).


CM TEAM

Mod Balance - Head of Community
Mod Beans - Player Support Specialist
Mod JD - RuneScape Social Media Manager
Mod Jon - RuneScape Community Management
Mod Kalaya - Zarosian Community Manager
Mod Lee - Community Manager
Mod MattHe - Community Manager
Mod Shauny - RuneScape Community Management
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:13 - Last edited on 18-Nov-2016 15:13:27 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
NOTES:

TWITTER BIO & RSOF SIGNATURES COMPARISON


Mod Balance:

Twitter Bio: Head of Community for @Jagex - Joined November 2013 - 1,699 tweets

RSOF Signature: Mod Balance | Head of Community | Follower of Guthix

--

Mod Beans:

Twitter Bio: Player Support Specialist • Deputy Tech Curator - Joined October 2016 - 23 tweets

RSOF Signature: [BLANK]

--

Mod JD:

Twitter Bio: The Social Media & streaming guy for @RuneScape - Joined March 2014 - 7,226 tweets

RSOF Signature: RuneScape Social Media Manager; lover of football, Marmite and all-things-awesome. I'm on Twitter @JagexJD.

--

Mod Jon:

Twitter Bio: Broadcast Manager for RuneScape & Chronicle - Joined October 2014 - 3,408 tweets

RSOF Signature: Mod Jon - RuneScape Community Management - @JagexJon | Tea | Scape | Sleep | Repeat | Jmod in-game events: Link [BROKEN LINK - LINKS TO THE MAIN FORUM MENU]

--

Mod Kalaya:

Twitter Bio: Zarosian Community Manager at Jagex Games Studio - Joined October 2013 - 2,161 tweets

RSOF Signature: Mod Kalaya | Zarosian Community Manager | @JagexKalaya

--

Mod Lee:

Twitter Bio: Community Manager and Video Marketing Executive - Joined August 2013 - 4,655 tweets

RSOF Signature: [BLANK]

--

Mod MattHe:

Twitter Bio: Scaper, avid Gamer and lover of good food - Joined October 2013 - 1,709 tweets

RSOF Signature: Mod MattHe | Community Manager & the Podcast Monkey

--

Mod Shauny:

Twitter Bio: Community Manager for @RuneScape - Joined December 2015 - 5,431 tweets

RSOF Signature: Mod Shauny - RuneScape Community Management - Goebies! - @JagexShauny Check out upcoming Jmod in-game events! Links to: Jmod In-Game events, Qfc 42-43-265-65724750
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:21 - Last edited on 18-Nov-2016 15:15:13 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
RSOF INTRODUCTION THREADS

MOD BALANCE

Mod Balance - 11-Nov-2013 Introducing Mod Balance Qfc 254-255-301-65206760 - Thread Locked (Gravebumped?)

'Hi! My name is Mod Balance (obviously!) and I'm the most recent addition to the Community Management team, working as a Community Engagement Specialist.'

'I'll be working closely with the Forum Moderator team, as well as running events, engaging with you all on social media platforms (Follow me @JagexBalance), helping with fansites, as well as promoting balance, justice and GUTHIX at all times!'

NOTE:

* Head of Community [Management?]

Other:

Forum Moderation Review, Qfc 254-255-527-65726664 [Current Qfc]

---
MOD BEANS

[NONE]


---
MOD JD

Mod JD - 11-Mar-2014 12:44:57 Introducing Mod JD Qfc 254-255-333-65321116

'I'm Mod JD (@JagexJD on Twitter - apologies for the lack of picture at present, will see to that in the next few days!), the new sociakl media specialist for RuneScape; so I have the exciting job of letting you guys know about all the great things which are going on at RuneScape, nurturing what already seems to be a fantastic set of communities over on Facebook, Twitter, Google Plus and Reddit, and hopefully kickstarting some new communities over on Instagram and Pinterest.'

'What I would suggest though, is for everyone who is on Twitter, to check out the 'Follow J Mods' thread on this Community as well as the 'Jagex Moderator Profiles' thread to follow them on Twitter.'

REFERENCED THREADS: Both of those threads are no longer available on RSOF.


(Mod JD notes continued on next post)
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:28 - Last edited on 18-Nov-2016 15:17:16 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
MOD JD (notes continued)

20-Mar-2014 14:48:48 'Quick question: what would you like to see from RS's social media feeds?'

REFERENCE:

1. 03-Oct-2014 09:09:39 Live JMod Social Feeds Qfc 254-255-408-65491353 (Mod Michelle Jagex Moderator) - Locked

21-Nov-2014 10:13:52 Mod Kalaya Jagex Moderator: Check the "Runescape on Social Media thread" to find these feeds :)

[Note: Mod Michelle created the The Live Jmod Social Feeds thread based on feedback that was posted to a thread right here in W&F. NexusOrigin, a RSOF community member, was instrumental in the creation of this thread by providing examples of coding to use as well as communicating with Mod Michelle to fine tune the social media feeds on the thread once it was up.]


2. 08-May-2014 10:36:39 RuneScape on Social Media Quick find code: 254-255-356-65365543 - Locked

21-Nov-2014 10:12:39 Mod Kalaya Jagex Moderator: 'Locking thread up - take a look at the new RuneScape on Social Media thread :) '


3. RuneScape on Social Media (moved) Qfc 254-255-425-65522011 - Moved

11-Jun-2015 17:46:06 Mod JD Jagex Moderator: 'This thread has been moved to the Staff Test Forum forum'


NOTE: A current unlocked version of the social media feeds thread appears to be no longer available on RSOF.
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:34 - Last edited on 18-Nov-2016 15:20:05 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
HELLO Mod Lyon... ^



JMOD TIDBIT


Embed social media in website Qfc 278-279-36-65793385

OP: ...A system for embedding, reporting or copying Jagex Staff posts to those venues here on the official website would go a long way to fixing the perception that people NEED to be on other platforms in order to stay up to date - which is very frustrating indeed for those of us who really don't want to be.

08-Jun-2016 15:13:41 Mod Lyon Jagex Moderator Qfc 278-279-36-65793385, 3.4

Love this idea :)

It could provide a nice compromise between people wanting us to stop posting externally and our need to post elsewhere.

Since we have plans & high hopes for updating the forum software over time I don't expect this is something we'll prioritise to work on - but it's something if our Community Management team like I'd love to speak to Mod Allstar & Rascasse about figuring out during spare time.

The reality of external sites is we just aren't going to stop posting there. They provide valuable opportunities for us to extend our brand and reach new audiences. That should be obvious to everyone it's a critical part of our business, bringing new & lapsed players back into RuneScape.

If it's not posted on RuneScape too, that's on us - I know the web team try to post everything we do.. on the website.. but sometimes a brand new topic for "Removing RuneLabs from the navigation" doesn't seem necessary ;)

We do it where appropriate though! Check out Mod Rascasse's thread on RuneMetrics or mine on the re-vamped log-in pages!

Thanks, Mod Lyon

[END]
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:39 - Last edited on 18-Nov-2016 15:21:07 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
MOD JON

Mod Jon - 20-Oct-2014 *A new J-mod has appeared!* Qfc 254-255-381-65502194

'I’m Mod Jon and have just started in the Community Manager team today...'

NOTE:

Other:

Forum Moderation Review, Qfc 254-255-527-65726664 [Current Qfc]

---
MOD KALAYA

Mod Kalaya - 27 Aug 2014 - Hello, I'm Mod Kalaya! Qfc 254-255-388-65465395

'I'm Mod Kalaya, and today I've started my new role in community management.'

--

Mod Kalaya Jagex Moderator Qfc 254-255-388-65465395 01-Sep-2014 09:20:40, 5.10

Quoting: [EDIT] said: *TO THE MODS: THIS IS NOT INTENDED TO BE MEAN OR TROLLY* I take back my welcome. Community management and you've posted twice on the official forums today - 1 of those posts being spammy. You could at least be active in your own thread. You made 6 tweets today.


I'll go away then shall I :(

I'll admit that I'm more comfortable with twitter than with the forums - I've been using it as a Jmod for much longer, and even as a player I was never a big forum user. That'll change, don't worry. I'm always looking at the forums now, even when I'm not posting - I just have to start the habit of posting as well :)

Plz forgive meh!

Thanks to everyone else for the welcomes - I hope to see or meet or hear or something with you soon ^_^

Mod Kalaya

NOTE:

* Premier VIP Members Forum Curator

Join the Premier Forum 2016, Qfc 254-255-520-65713203

Other:

Weekly Confidential Feedback Thread in Recent Updates Forum, Qfc [Changes Weekly]
Forum Moderation Review, Qfc 254-255-527-65726664 [Current Qfc]
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:49 - Last edited on 18-Nov-2016 15:22:04 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
MOD LEE

Mod Lee - 16-Aug-2013 Introducing Regicidal as.. Qfc 254-255-284-65119565 - Locked

(Mod Jane Jagex Moderator) We're excited to introduce to you Mod Lee, or you may know him as Regicidal or maybe just Lee!

Regicidal Forum Moderator 16-Aug-2013 17:10:20: 'My name is Lee, although you may know me better as Regicidal in-game. I'm 20 years old and I'm honored to be a part of the Jagex family. I've been playing RuneScape for ten years and I've been making videos about the game for eight years under the YouTube channel "Regicidal1".

NOTE:

* HLF Curator

27-Dec-2014 19:53:03 Get HLF Access Here! Qfc 254-255-436-65543568

* Jmod Event Curator & Event Host

Jmod In-Game events, Qfc 42-43-265-65724750

---
MOD MATTHE

Mod MattHe - 22-Oct-2013 Introducing Mod MattHe Qfc 254-255-298-65188265

'Hi, I'm Mod MattHe and I am now the New Player Experience Specialist with the Community Team'

'Now what does that mean? It means I will be focusing on how we can help new players get the most out of the game, how to get them really involved and to work with the community to support them until they become old players who get to support the next set of new players in turn - so expect me to be talking to many of you soon'

--

NOTE:

* Clan Forums Curator

Clan Leader Forum Access V3, Qfc 135-136-576-65209470
Inactive Clan Leaders, Qfc 135-136-684-65507718

* Clan Leader (CLF)
* Fansite Staff Forum Curator

Other:

Forum Moderation Review, Qfc 254-255-527-65726664 [Current Qfc]
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:10:55 - Last edited on 18-Nov-2016 15:23:53 by Windsofnight

Windsofnight
Mar Member 2017

Windsofnight

Posts: 6,634 Rune Posts by user Forum Profile RuneMetrics Profile
MOD SHAUNY

Mod Shauny - 31-Dec-2015 - A new Mod approaches...Qfc 254-255-525-65725147

'I'm Mod Shauny and I'm the newest addition to the Community Management team...'

'As time goes on I'll be here there and everywhere, I'll be taking over the day to day runnings of Jmod Events so you can fully expect to see my face in-game or even Lobbyscaping from time to time.'

NOTE:

* Jmod Event Curator

Jmod In-Game events, Qfc 42-43-265-65724750 (active on thread through 01 Aug 2016)
Events - Calendar, Guide, Chat, Qfc 42-43-708-65850937

Other:

Forum Moderation Review, Qfc 254-255-527-65726664 [Current Qfc]

-----


EXAMPLE

The following is an example of a historic thread that listed who was working within the Community Management team.

01-Jun-2011 15:14:20 The future of CM Qfc 254-255-89-62841013 (Mod Mat K Jagex Moderator) - Locked

18-Jan-2012 16:07:31 Mod Mat K Jagex Moderator: 'It is a good snapshot of what things were like 8 months ago and I think as a piece of history it would be worth keeping. I'll raise the idea of making a new one, but in the mean time, I shall lock this thread. Mat.'
WHERE IS MY INGAME RSOF TITLE?!

18-Nov-2016 15:11:00 - Last edited on 18-Nov-2016 15:24:55 by Windsofnight

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
There’s a Community Management Team list on Twitter with currently ’11 Members’ but I don’t know how valid this list is right now, meaning if they truly are with the Team right now at this moment?

- Mod Shauny - Mod Jon - Mod Neena - Mod Ronan - Mod JD - Mod Balance - Mod Kalaya - Mod Infinity - Mod MattHe - Conor - Mod Lee -

Mod Shauny - Community Manager for @RuneScape (254-255-525-65725147)
Mod Jon - Community Manager Team (254-255-381-65502194)
Mod Neena - *out of the Team?*
Mod Ronan - Senior Community Manager for OldSchool RuneScape
Mod JD - The Social Media & Streaming guy for @RuneScape
Mod Balance - Head of Community for @Jagex
Mod Kalaya - Community Manager (Forum Curator)
Mod Infinity - Customer Service Manager for @RuneScape
Mod MattHe - Scaper!!
Conor - Senior Producer on RuneScape for Jagex Studios
Mod Lee - Community Manager & Video Marketing Executive

Mod Selfie - RuneScape Community Coordinator (?)(is seen every once in a while)
Mod Pips - Vice President of the RuneScape Studio @Jagex (?)(Overlord - OverAll Boss)

-----------------------------

There’s a Community Development Team list on Twitter with currently ‘5 Members’ but I’m not certain how much they affect or play a part in the Community Management Team at the moment?

- Mod Cuppa - Mod Maz - Mod MattHe - Overlord Raven - AJ -

------------------------------

Jagex was recently all about ‘Engagement’ but nowhere there’s anything listed of that kind and I don’t know how much more of Jagex’s Teams are going to shrink and how many employees are leaving the Teams, or Jagex?

18-Nov-2016 19:20:31 - Last edited on 18-Nov-2016 19:30:35 by 2_Tron

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