RuneScape Forum Archive | Questions on FH and reporting

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

I have questions regarding FH and reporting, and will need to the help of FMods or Jmods ASAP:

(1) How to report user(s) who use FH to make personal attacks and false accusation against us?

AFAIK, we can't use the FH to report somebody who break forums rules in their posts to FH. Previously, there was FMR for us but now there is no way for us to report rule breakers who try to get free punches at other players? Should I write to Jagex?

(2) I need clarification of guidelines for reporting in the FH. I was told the RSOF reporting guidelines required me to use the exact template (QID, Page, Post, Summary) format to report somebody with specific reasons outlined in the first posts of the FH thread. I was told I couldn't give too much information because Fmods knew how to investigate, I couldn't make assumptions the others were wrong, and so on. Please advise if these reporting guidance still hold today?

I may have more questions later, but the foremost important thing is for me to get to the proper channels to make the RSOF, and FH consistent to everybody. Thanks in advance.

11-Sep-2023 00:55:30 - Last edited on 11-Sep-2023 00:57:12 by Dilbert2001

Miu

Posts: 16,950 Opal Posts by user Forum Profile RuneMetrics Profile

You answered your own question.
Dilbert2001 said :
How to report user(s) who use FH to make personal attacks and false accusation against us?
Dilbert2001 said :
Fmods knew how to investigate
How to report offenses on FH? You don't need to. Fmods know how to investigate. It's pretty obvious if someone is making bait posts to ignite a flame war. If a report is false then no action will be taken. If personal attacks are featured in the report, then the forum moderator will action the attacker, not the person being attacked. Contrary to what some believe, forum mods don't rule with an iron fist

Forum help is a place to get in contact with forum moderators, and that includes escalating issues now that FMR no longer exists. Player posts should be respected as between them and forum moderators, not places for you to investigate what other people are saying.

Don't forget – RuneScape members get TWO free spins a day instead of the usual one!

11-Sep-2023 01:41:00 - Last edited on 11-Sep-2023 01:48:51 by Miu

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

"You answered your own question.

Fmods knew how to investigate"

Hopefully so! We'll see.

TY so far for a potential answer to my first question from the perspective of a non-Fmod/Jmod apparently, now anybody can help me with my 2nd question on FH reporting formats?

Of course, it will be much better if Fomds/Jmods can provide us with the actual answers.

11-Sep-2023 01:48:56 - Last edited on 11-Sep-2023 02:01:29 by Dilbert2001

Apr

2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile

Hey Dilbert,

Yes, you can use Forum Help to report players if you feel they are targeting you, harassing you, making false accusations against you, etc.

As far as the reporting template, there is one in the OP of the Forum Help sticky. What I tend to do is omit the page/post number if it's the entire thread I'm referencing (such as a misplaced thread), then I'll just provide the Quick find code and summary of issue. If there's something specific, I'll include the page and post number so the FMods know exactly what I'm referencing in the report and can get to it quickly.

Granted, forum traffic isn't massive anymore and things tend to be easier to find if the information isn't provided, but it hardly takes any time for me to use the full template when needed.

EDIT: I've also utilized linking directly to a post by quoting it and copying the post QFC from within the quote tag, like so (using your post above for example):

[qfc id=278-279-954-66286901-2-347602632]reported post[/qfc] = reported post

Using that method will jump the clicking user (or FMod) straight to the linked post with moderate-ish accuracy depending on the speed in which things load into the browser. At the very least, it will get them on the correct page and somewhere near the post being referenced.

•

Spearmint30

•

¤

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11-Sep-2023 02:03:55 - Last edited on 11-Sep-2023 02:08:48 by Spearmint30

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Spearmint30

Thanks for the reply. I know I can report players targeting me with FH, but I am talking about players targeting me with their posts in FH. AFAIK, I can't report FH posts with another FH post or (some) Fmods will consider it retaliation.

As for using the template, I think I know very well how to use it. But what I am not sure is whether we can use one template in one post to accuse somebody across multiple threads, let alone unspecified multiple threads. In other words, let's say I want to report JohnDoe using one template on one QID as a troll but my argument is I think he is a troll not because of what is shown on the QID I reported but I just think he is a troll in other threads or just "in general"?

11-Sep-2023 02:34:12 - Last edited on 11-Sep-2023 02:46:55 by Dilbert2001

Apr

2012

Spearmint30

Posts: 23,350 Opal Posts by user Forum Profile RuneMetrics Profile

Ahh, I see what you're saying now.

I mean, I think it's better if you provide instances of where the behavior is occurring. Yeah, FMods can see into profiles just like we can and investigate, but if I was an FMod (or even a JMod if you were doing this in the FMR days) I wouldn't necessarily want to go through and read everything the player had ever posted just to try to substantiate whatever claim is being made. That's just me personally speaking, but I imagine references/examples are much appreciated when it comes to investigating any claims.

I think something like this would work fine, no?:

Original message details are unavailable.

I feel that user 'Johndoefakeplayer' is targeting and harassing me on here, here, here, and here (including relevant QFC's, page and post numbers). I would appreciate the time to look into this. Thanks.

•

Spearmint30

•

¤

Food scientists have finally managed to remove the mint flavor from gum! The ex-spearmint was a success!

¤

11-Sep-2023 02:51:40

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

@Spearmint30

TY so far for your opinion.

11-Sep-2023 03:04:10

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile

Dilbert2001 said :
I have questions regarding FH and reporting, and will need to the help of FMods or Jmods ASAP:

(1) How to report user(s) who use FH to make personal attacks and false accusation against us?

... If you have issues you may report them in Forum Help.
If you have questions about moderation you may ask them in Forum Help.

However ... there's a limit. '
You do not have to dominate the RSOF/Forums/threads/posts
'.

'
Share your feedback with other players whom like to share feedback with you
'. If you have difficulties/disagreements just share your opinion once but do not chase players simply because they disagree with you.

At the end of the day it is '
Jagex's/JMods point of view
' that determines what will be done.

11-Sep-2023 08:43:59

Jan

2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile

X

Forum Revenge - This is not the place for you to try and get revenge. You shouldn't be reporting players who have reported you, the forums should be an adult and civil place, so please don't misuse this.

-------

Taken from FH.

So if you see a report about Player XYZ and it's You then nothing you can do about it. FH is for Reports.

The template is easy to use.

Quick Find Code:
Page:
Post:
Summary of issue:

If comments posted in the Summary are going too far then EG Flaming etc a F-Mod may post some advice to said reporter. This is often done now and then.

As Spearmint30 has said We know what We are doing and have the tools to do it. Comprehensive Account Security

What do snowmen have for breakfast? Snowflakes!

11-Sep-2023 10:01:52

Jun

2006

Dilbert2001

Posts: 30,168 Sapphire Posts by user Forum Profile RuneMetrics Profile

2_Tron said :

At the end of the day it is '
Jagex's/JMods point of view
' that determines what will be done.

Good question! Are there still "Jagex's/Jmods point of view" that determines what will be done at the end of the day? AFAIK, no more FMR but are Jagex/Jmods still reviewing FH and the other places of the forums?

11-Sep-2023 16:41:29