^I've just had a look to try to find where to send an account related 'ticket' from too Nexus, and like you, failed to find any link for it on the Wiki pages that are linked to from the Customer Support threads on the forums. It seems to be so hard for people to contact Jagex. Didn't the email addresses used to be up on those support threads too? I wonder if they are no longer in use, or if it's just kept a bit of a secret. Would be nice for customers to have a straightforward way of contacting Jagex for help, after reading all the relevant info they have at least. If it's there at all, it seems you certainly have to dig deeper to find it than you or I have managed to at least.
Speaking of hard to find things, took me a minute or so to work out how to log in to the website. It's kinda smaller and less obvious now, not clear if you're logging into the game or the website from that little button either. I suspect a lot of people coming to the forums for the first time to post something are likely to give up from missing that little 'sign in'. Shame that.
AKA: Arbr**** Vie
Please also remove the filter from our siggies Jagex!
16-Sep-2014 18:51:06
- Last edited on
16-Sep-2014 18:54:01
by
Treemaid