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Will we be getting a refund?

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J R Kerr
May Member 2007

J R Kerr

Posts: 7,222 Rune Posts by user Forum Profile RuneMetrics Profile
agree with OP. I did same and maybe dont feel as strong as you, but yeah if you paid as money to runecoin most def.

I had bought it all up with gp to bond to runecoin, so... no bfhd to me.
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26-Jan-2021 22:55:47

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
Thunder Jinx said :
Jagex? Refunds? That's hilarious. Sad, but hilarious none the less.


I have to go back to 2010 for the last time I was upset at price lowering - but Jagex had us covered. The rewards trader for dungeoneering, Jagex refunded the difference from what we paid, to the new lower cost. When Jagex decided the prices for most items were too high.

28-Jan-2021 00:35:10

Chee
Jul Member 2016

Chee

Posts: 1,946 Mithril Posts by user Forum Profile RuneMetrics Profile
I'm just going to quote my reddit comment in response to someone else who said this
Original message details are unavailable.
... the opportunity to use those bars and presets for so long far outweighs the costs (I say this begrudgingly since these things should not have had a cost in the first place), but yes the 'I had it for x years and now I'm screwed over because you're giving it away' mindset really needs to go.


Lelouch Vi B has the right idea and your counter-argument misses his point 100%
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30-Jan-2021 10:15:23

Lelouch Vi B
Jan Member 2017

Lelouch Vi B

Posts: 2,111 Mithril Posts by user Forum Profile RuneMetrics Profile
Santah Khan said :
Lelouch Vi B said :
You had the option to just not buy them


See, that's the difference in this paragraph. BUY vs RENT

Lelouch Vi B said :
I only pay for membership. If tomorrow Jagex came out and said "Membership will now be free." I wouldn't come out of the woodwork demanding a refund on 17 years of membership.


With membership, that's a rental agreement. Every month (or period of time, for VIP membership) we pay an agreed upon amount, to continue members for the agreed upon period of time.



You are aware you aren't buying a single thing in this game right? At no point do you own any part of your account. It's in the user license agreement. You're literally renting everything and they can revoke your rights to those products at any time. So you've discredited your own argument.


Direct quote from Runescape Terms and Conditions; section 7:

"THE JAGEX PRODUCTS AND ANY ASSOCIATED SOFTWARE ARE LICENSED TO YOU, NOT SOLD. YOUR LICENSE CONFERS NO TITLE OR OWNERSHIP TO THE JAGEX PRODUCTS OR SOFTWARE."


You own nothing. Stop acting like you're entitled to some reimbursement for a product you never even owned. Perhaps you should start reading the fine print before "buying" things.
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30-Jan-2021 21:43:03 - Last edited on 31-Jan-2021 07:23:08 by Lelouch Vi B

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
Lelouch Vi B said :
You own nothing. Stop acting like you're entitled to some reimbursement for a product you never even owned. Perhaps you should start reading the fine print before "buying" things.


You seem to either own stock in Jagex, and you're worried you'll get less dividend - or someone less loose bodily fluid in your Wheaties this morning.

If it doesn't affect you, we had a saying in the Navy. Get the *^%$ (*@^ &^% $%#@ (*%&#, and *^$%^ ($@^ &^%$ ))&( . Any questions?

Thanks for posting the rules, I've only read them every time someone mentions they've changed - which isn't nearly enough. For some reason Jagex doesn't send me an approval notice when they change something.

02-Feb-2021 22:40:38

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
If you need an example of Renting and Buying - if you don't already own the Wealth Evaluator. Click the Abacus on the bottom of the Backpack window. As you explore the options for the Evaluator, you see that some is just for a period of time (Renting) and the other is forever (Buying).

If you need to immerse yourself into Runescape (try w42), to see that in the game, there is buying and selling. The game doesn't call it Renting, when we pay for something and have use of it for a limited time, but that is what Renting is.

You need to have it spelled out? Go to Solomon's General Store. What does it say in the little green boxes? BUY

So I may not own the little pixels of any part of anything, whoopty doopty. In the game, we buy stuff. So in the game, there should be refunds. I haven't found the customer service desk, it's probably in GWD2.

02-Feb-2021 23:52:41

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
Lets pretend that Jagex decided tomorrow, to simply remove party hats ( phats ) from the game. When anyone logged in, any phat in their bank or the Keepsake Box simply disappeared.

Since I don't own a phat, it doesn't affect me.

But I'd understand if someone posted that they would like to be reimbursed some amount of gold to compensate them for their lost item.

But I see your argument could be applied to that 69 Billion gold piece Blue Party Hat.

- They don't own anything in the game.

And the other argument:

- They had access to the item from the time they "bought" it to the time is was removed, that is all they are entitled to.

03-Feb-2021 00:24:39

UrekMazino
Aug Member 2023

UrekMazino

Posts: 7,214 Rune Posts by user Forum Profile RuneMetrics Profile
Jagex isn't legally obligated to reimburse the removed phats. They might do it maintain goodwill amongst players.

Also, a better analogy would be Jagex gives every player a free phat instead of removing them from existing players.
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03-Feb-2021 05:52:44

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