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Singularity
Aug Member 2023

Singularity

Posts: 97,457 Emerald Posts by user Forum Profile RuneMetrics Profile
No idea. I kept the same number when I switched from a BT phone line to a sky landline.

Almost certain that the issue is the MAC address of the router is not authenticating correctly with the sky servers, thus no internet light on the hub but getting sky to check this is a nightmare..

If it's not that then it has to be an issue at the exchange but again getting sky to send someone to check this is a nightmare. .

27-Aug-2013 18:32:19

Valetino

Valetino

Posts: 1,447 Mithril Posts by user Forum Profile RuneMetrics Profile
Singularity said :
No idea. I kept the same number when I switched from a BT phone line to a sky landline.

Almost certain that the issue is the MAC address of the router is not authenticating correctly with the sky servers, thus no internet light on the hub but getting sky to check this is a nightmare..

If it's not that then it has to be an issue at the exchange but again getting sky to send someone to check this is a nightmare.

Im with BT this is all done remotely without someone coming out, sounds like it maybe router issues. Try turning off for 20 secs and reboot.

27-Aug-2013 18:43:01

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
I'm with BT and been with them over 11 years.

I was planning moving to Sky but I did hear if you need to leave you have to get a new phone number. I don't fancy that as mine is nice and easy to dial.

I'll do more research first lol. Comprehensive Account Security
What do snowmen have for breakfast? Snowflakes! :P

27-Aug-2013 18:48:27 - Last edited on 27-Aug-2013 18:55:59 by Tuffty

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